Building Leadership Skills: Leading Teams

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Building Leadership Skills Leading Teams

• An Infopeople Workshop
• Eureka! Leadership Series
• Fall 2008
• Presenter
• Andrew Sanderbeck
• andrew_at_andrewsanderbeck.com

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• This material has been created for the
  Infopeople Project infopeople.org, supported by
  the U.S. Institute of Museum and Library Services
  under the provisions of the Library Services and
  Technology Act, administered in California by the
  State Librarian. Any use of this material should
  credit the funding source.

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Begin with the End in Mind

• Please take a moment to identify what you want to
  get out of the seminar today

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Getting to Know You!

• Your Name
• Where you are working
• What you do
• What you want to get out of the workshop

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Draw a Team!!

• What would your ideal team look like??

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Difference between a group and a team

• A Group is a number of individuals who are
  together because of common interests or
  characteristics.
• Example CLA Conf. Committee, Task Forces
• A Team is a number of individuals who work
  together with the same work objectives and their
  work is mutually dependent.
• Example Sports Teams, Management Team

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Characteristics of Effective Teams

• Common Identity
• Common Goals and Objectives
• Sharing of Success and Failures
• Cooperation and Collaboration
• Established Roles
• Effective Decision Making
• Individuals with Diverse Background and
  Experiences

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4 Traits of Teams

• Strong Leadership
• Trust
• Respect
• Open Communication

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The Form of Teams

• Team formation is the process by which
  individuals are recruited, selected and evaluated
  as team members.
• 2 Main Areas
• Technical Ability
• Interpersonal Skills

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The Function of Teams
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Team Myths - Handout
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Using a Behavioral Profile to Build Cohesive Teams

• New Relationship Strategies

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The Platinum Rule

• Do Unto Others As They Would Have Done Unto Them

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2 Primary Roles Team Members Assume

• The Giver
• The Seeker
• Secondary Roles that are Less Familiar
• Initiating
• Standard Setting
• Clarifying
• Summarizing
• Consensus Testing

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Role of the Dice Exercise
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Task Roles Vs. Process Roles

• Task Roles
• Concerned with the What and Why issues with
  the team to achieve their goals
• Process Roles
• Concerned with the How dynamic teams use to
  facilitate task and goal accomplishment

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How vs. What and Why Exercise
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6 Step Method for Effective Communication

• Formulating the Information
• Converting the Information
• Sending the Information
• Receiving the Information
• Interpreting and Understanding the Information
• Sending Feedback

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Leading Without Bossing or Directing

• Coachinstead of criticize
• Be clear about your expectations
• Follow the 71 Rule (Positive vs. Developmental
  Feedback)
• Speak up when you see a behavior that can be
  improved (Dont wait for a performance evaluation)

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Self-Sabotaging Behaviors of Managers and
Supervisors

• Focusing on what is not working or not right
• Comparison of self to others
• Meeting goals and then losing them
• Missing deadlines
• Not keeping your word to others
• Destroying important relationships
• Doing everything yourself

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Using Team Values to Make Decisions

• Our values drive our personal decision making and
  are foundational to selecting an option or
  choosing a direction. As individual team members,
  it is important for each of us to recognize and
  articulate the beliefs and principles that we
  hold so that all team members can understand and
  appreciate one anothers personal perspectives.
  It will aid you in fostering a collaborative
  climate in which productive discussions are much
  more likely to occur. It will also help you begin
  to define the standards by which team members
  will hold themselves and each other accountable.

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Mission Statement Accomplished

• The 3 Must Dos When Creating Your Team Mission
  Statement
• Include the reason for your team
• Reflect your teams core business activity
• Provides a focus for your team
• It also should
• Identify your teams unique value added
• Identify the team purpose

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Decision Making Techniques for Maximizing Team
Achievement

• Decision made by authority without group
  discussion
• Decision by expert
• Decision by averaging individuals' opinions
• Decision made by authority after group discussion
• Decision by majority vote
• Decision by consensus
• Decision my minority (less than 50)

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Group Questions!

• Do your team members feel like they have a voice
  in decisions that affect them?
• What types of decisions are made with input? What
  decisions are made without team input?

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SMART Goal Setting

• For Once and For All!

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Techniques to Create a Culture of Collaboration
in Your Library

• Build Engagement in the Workplace
• Increase Trust through Emotional Intelligence
• Create Space for Connection
• Encourage Connection Time
• Favor Flexibility

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Team Collaboration Exercise

• The Candy Game

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The 5 Stages of Teams

• Application
• Forming (The Polite Stage)
• Storming (The Fighting Stage)
• Norming (The Settling Stage)
• Performing (The Performing Stage)
• Adjourning (The Ending Stage)

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5 Levels of Jeopardy Exercise
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Conflict and Teams

• Getting Rid of the Bad
• Destructive conflicts exists when1. No
  decision is reached and problem still exists2.
  It diverts energy away from more value-add
  activities3. It destroys the morale of the team
  members4. It polarizes or divides the team

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Conflict and Teams

• How you know when the conflict is good
• Constructive conflicts exists when1. People
  change and grow personally from the conflict2.
  The conflict results in a solution to a
  problem3. It increases involvement of everyone
  affected by the conflict4. It builds
  cohesiveness among the members of the team

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I DONT AGREE! - Exercise

• You Need to Know This!!!
• Cognitive - conflict aimed at issues, ideas,
  principles, or process
• Affective - conflict aimed at people, emotions,
  or values

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A Short List for Successful Meetings

• Ask yourself if a meeting is really necessary
• Have an agenda
• Follow the agenda
• Stay focused
• Create a Parking Lot for side issues
• End on time
• Follow-through
• Use action plans

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Building Leadership Skills Leading Teams

• Thanks for Attending this Infopeople Workshop!
• Contact Andrew Sanderbeck
• Phone [phone]
• Fax [phone]
• Email andrew_at_andrewsandebeck.com
• Website www.andrewsanderbeck.com
• Sign-up for Andrews Free
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