Enhanced Site Supervision ESS Refresher 2003 Eng

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Enhanced Site Supervion WORKSHOP 2003 -
Refresher
FRONT LINE SUPERVISOR For PDO and Contractor
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The Family needs You ...
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• Domestic Arrangements
• Emergency Exists
• Fire Alarms and Evacuation
• Toilets and Breaks
• Introductions

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• Objective of Todays Session
• Remind ourselves of what we learnt on ESS
  Workshops in 2001/02, and practise the skills
• Improve awareness by PDO and Contractor
  Supervision of their responsibilities as
  supervisors at work-sites.
• Develop Behaviour Based Safety and Effective
  Leadership skills
• Improve understanding of Supervisory Techniques
  for identification and managing hazards at the
  workplace.

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• Content
• PDO HSE Performance
• HSE Management
• Supervisors Role in HSE
• Review Findings of Incident Investigations
• Hazard Assessment and Managing Controls
• Hazard Assessment (Group) Exercise
• STOP
• Empowerment
• Effective Leadership and YOU
• Attitude and Behaviour
• Tool Box Talks, Communication/Safety Rules
• Road Safety
• Quiz Commitment

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There is a BIG GAP - It is a BIG LOSS!
24 People (Last 3 years) Can we STOP this cycle
of fatalities?
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HSE Performance 2000 - 2003 (ytd)
As of 17th Jan 2003
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• Supervisors and Safety
• Effective Supervision Means

• Being Pro-Active (up-front planning)
• Following Procedures Compliance/Competence
• Understanding the Task and the Associated Hazards
  
• Effectively Communicating Hazards Controls
• Keeping Others Informed
• Spotting Potential Danger and Acting on it (STOP
  WORK)
• Understanding the Limitations of the Team
  Competence

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Enhance Site Supervisor - 2003 Workshop
Commitment
My Action Plan
(1)

(2)
(3)
(4)
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Review
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• Generic Underlying Causes of Incidents

• Lack of Effective Supervision (reason for ESS)

• Not Following Basic Rules (Values, attitude
  Behaviour)
• Inadequate Hazard Awareness

This has led to retention of Compliance,
Competence, Supervision and Road Safety as key
themes for 2003
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What went wrong??
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What went wrong??
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What went wrong??
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Can YOU identify the- Hazards - Risks
and - Controls ?
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STOP

• Do YOU STOP to Observe?
• Do YOU use the Scheme?
• Do YOU take time to ensure all work being
  undertaken is safe and hazards are being
  controlled?
• Do YOU feel empowered to STOP work if you feel it
  is unsafe? Think! If you dont, how do you expect
  your team to? Lead your team by example!

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• EMPOWERMENT
• When uncertain of Safe Working Environment, what
  do you do ?
• Do you feel empowered to STOP Unsafe activities ?
• What are obstacles to EMPOWERMENT?
• Making EMPOWERMENT work (Recognition)

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Effective Leadership YOU !
Effective Leader
TEAM NEEDS
INDIV. NEEDS
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The Effective Leader

• TASK NEEDS
• Defining the task
• Making a Plan
• Allocating work and resources

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Effective Leader

• TEAM NEEDS
• Maintaining discipline
• Building team spirit
• Praising, Motivating and giving a
• sense of purpose
• Ensuring communication within group

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Effective Leader

• INDIVIDUAL NEEDS
• Attending to personal problem
• Giving status to recognition
• Recognising and using individual abilities
• Training the individual

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Dealing With Subordinates Problems

• Effective Leadership involves getting things done
  through other people.
• Other people can have problems and difficulties
  which may hinder them in getting things done.
• Supervisors need to be able to
• - identify when subordinates have problems
• - understand the nature of such problems

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TECHNIQUES
Door-openers

• Would you like to talk about it?
• Id like to help if I can.
• Would it help if we had a chat about it?

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TECHNIQUES
Acknowledgement

• Eye contact
• Nodding
• Phrases, such as
• I see
• I understand

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Behaviour, Attitude and Culture
They are all inter-linked and each has
an impact on the other
Behaviour what a person does
Attitude what a person thinks/believes whilst
doing things
Culture the way we do things around here
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WHY DO PEOPLE NOT COMPLY?

• Have YOU provided appropriate tools/training?
• Is it Interpersonal Issues?
• Is it Frustration with the Job?
• Is it Frustration with the Company?
• Is it to do with Welfare Conditions?
• Is it part of the person's nature to violate?
• Ask yourself, the next time you witness negative
  attitude, why its happening, what are the likely
  consequences and REPORT IT! It could save a life!

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10 golden rules for the driver!
Driver's personal decision - I shall complete my
journey safely !

• No Alcohol
• Check vehicle for roadworthiness before driving
• Always Wear Seat and Ensure all passengers have
  worn the Seat belts too
• Do not over-speed and Drive at a safe speed by
  following traffic rules
• Follow the dust code
• Keep safe distance 2 second rule !
• Follow Journey Management
• Drive defensively
• Show courtesy and consideration
• If you feel tired pull off the road , take
  adequate rest and then start journey again.

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Road Safety Key Areas of Focus

• Driver Defensive Driving Course (DDC)
  certification, age limit.
• Vehicle RAS, Improved Specs (Air- bags,
  ABS, etc), Lower C of G 2WD
• Journey Safe Journey Management

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Crazily Man !!!
What next?
Oh No au!!!
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A collision could kill them, or You !
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Safe Journey Management
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What should We Do Differently? What have we
learnt today ?
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ESS Refresher QUIZ

• Accidents caused due by people is about
  (5, 100, 95, and 98)
• We can prevent an incident /accident by
  Identifying , Risk and
• STOP stands for ...
• STOP helps you to observe people at work and
  correct unsafe and unsafe ...
• is a mandatory method used by a supervisor or
  crew leader prior to starting a job to
  communicate the hazard , risk and controls
  required to do a job safely.

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ESS Refresher QUIZ

• As a supervisor/crew leader how do you know that
  your team /workforce have understood the controls
  required to do the job safely ? with the
  team/workforce and questions
• Describe the key steps by which a supervisor can
  ensure that he and his workforce can complete a
  job safely.
• a. ... the job.
• b. ... Hazards ... and CONTROL.
• c. Communicate effectively with the
• d. ... with the workforce that they have the
  hazard, risk and controls required to do the job
  safely.
• e. As a supervisor you shall always by example
  by following rules and procedures.

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ESS Refresher QUIZ

• We are all ... to ... unsafe work.
• We can always do a job tomorrow if not done today
  but we can never bring a man back to life! So
  always follow rules and procedures to protect you
  and your colleagues life.
• Remember Unsafe acts and unsafe conditions are
  the of incidents, accidents, injuries, and
  damage to property.

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If YOU become Personally Accountable for HSE
You can make a difference in HSE
Collectively, we can STOP the pain !
Lets STOP the Blame !