Changing Uses of Technology and the New Careers Service for Adults Post-Leitch

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Changing Uses of Technology and the New Careers
Service for Adults Post-Leitch

• Tony Watts

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Media

• Email
• Chat
• Newsgroup
• Website
• SMS (text messaging)
• Telephone
• Software (e.g. CD-ROMs)
• Videoconferencing

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Uses

• As a medium (email, chat, newsgroups, SMS,
  telephone, teleconferencing)
• As a resource (websites, software)

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Strategies

• As a tool
• As an alternative
• As an agent of change

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Key Distinctions

• Direct face-to-face interactions
• Technically mediated interactions (synchronous v.
  asynchronous local v. centralised)
• Standardised repeat-use services

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Integration?

• Not alternative services
• Instead, alternative portals into a wide,
  flexible and harmonised network of services

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Leitch Report

• New careers service for adults
• To bring together Learndirect and Nextstep
• Strong links with Jobcentre Plus
• Targeted aspects, but universal access, including
  entitlement to free Skills Health Check