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The Child Abuse and Neglect User Manual Series: Gathering Knowledge for the Field


An online reader indicated that she used the Caseworker manual to research a career in child welfare (and gave the manual a five-star rating) ... – PowerPoint PPT presentation

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Title: The Child Abuse and Neglect User Manual Series: Gathering Knowledge for the Field

(No Transcript)
The Child Abuse and Neglect User Manual Series
Gathering Knowledge for the Field
  • Jeannie Newman, MSW, MIBS
  • Matthew Shuman, MSW
  • Presented at the 17th National Conference
  • on Child Abuse and Neglect
  • April 1, 2009

Presentation Goals/Objectives
  • Publicize the Child Abuse and Neglect User Manual
    Series (UMS) as an excellent and FREE resource
  • Provide examples of ways professionals and the
    general public can use the manuals
  • Obtain feedback about the UMS for future editions

UMS Background
  • Developed under the guidance and direction of the
    Office on Child Abuse and Neglect (OCAN),
    Childrens Bureau, ACF, HHS
  • Catherine Nolan Director, OCAN
  • Irene Bocella Federal Task Order Officer, OCAN

UMS Background (cont.)
  • Provides a foundation for understanding child
    maltreatment, including
  • Prevention
  • Identification
  • Response/investigation
  • Assessment
  • Treatment
  • Co-occurring issues (e.g., domestic violence,
    substance abuse)
  • Intended for multidisciplinary professionals and
    the general public
  • Are FREE in both hard copy and electronic formats

UMS Background (cont.)
  • First edition of UMS released in 1970s
  • Second edition released in 1990s
  • Third (and current) edition manuals have been
    (and will be) released during the 2000s
  • Another edition of the manuals is expected in the

Focus of Current Edition
  • New edition includes updates of previous manuals
    and the addition of manuals on new topics
  • Topics based on guidance of OCAN and the UMS
    Technical Advisory Panel

Authors and Reviewers
  • Written by individuals with extensive child
    welfare and human services experience
  • Given external review by multidisciplinary
    experts in the field for content, applicability,
    and ease of understanding

Research ? Practice
  • Synthesis of current research, best practices,
    and policies
  • Goal is to improve practice and not just present
  • Outreach broadened to target those actively
    involved in the prevention, response, and
    treatment of child maltreatment (i.e., include
    non-CPS workers such as educators, domestic
    violence service providers, community partners,

Format and Dissemination
  • Recognize evolving formats (CD-ROMs, online
  • Provide readers with access to other resources
    via in-text hyperlinks and resource listings

Current Manuals
A Coordinated Response to Child Abuse and
Neglect The Foundation for Practice
  • Philosophical tenets of child protection
  • Description and scope of child maltreatment
  • Factors contributing to and consequences of abuse
    and neglect
  • Prevention
  • Legislation and policies
  • The child protection process, including who
    should be involved and how they can work together

Child Protective Services A Guide for Caseworkers
  • CPS theory, practice, and responsibilities
  • Partnering with families
  • Intake, assessment/investigation, case planning,
    service provision, and case closure
  • Supervision and consultation

Supervising Child Protective Services Caseworkers
  • Making the transition from caseworker to
  • Building staff capacity and the foundation for
    effective unit performance
  • Supervisory feedback and performance recognition
  • Clinical supervision
  • Recruitment and retention
  • Managing from the middle

Child Neglect A Guide for Prevention,
Assessment, and Intervention
  • Definition, scope, and impact of neglect
  • Risk and protective factors
  • Assessment, prevention, and intervention

Working with the Courts in Child Protection
  • Role of courts in child protection
  • Overview of child welfare legislation
  • The juvenile and criminal court processes
  • Domestic relations cases and other proceedings
  • What to expect when going to court
  • Court improvement and best practices

Child Protection in Families Experiencing
Domestic Violence
  • Background information on domestic violence (DV)
  • Overlap between child maltreatment and DV
  • Child protection practice with families
    experiencing DV
  • Enhancing worker safety and support in cases with
  • Building collaborative responses for families
    experiencing DV

The Role of Educators in Preventing and
Responding to Child Abuse and Neglect
  • Recognizing and reporting child maltreatment
  • Providing support to a child who is at risk or a
    possible victim of abuse
  • Preventing child maltreatment

The Importance of Fathers in the Healthy
Development of Children
  • The impact of fathers on child well-being and
  • Effective fathering
  • Involving fathers in assessments, case planning,
    and services
  • Establishing father-friendly environments and
  • Fatherhood initiatives

The Role of Professional Child Care Providers in
Preventing and Responding to Child Abuse and
  • Recognizing and reporting child maltreatment
  • Minimizing the risk of maltreatment
  • Responding to allegations of maltreatment
  • Caring for maltreated and at-risk children
  • Supporting parents

Protecting Children in Families Affected by
Substance Use Disorders(to be released in Spring
  • The nature of substance use disorders (SUDs)
  • How parental SUDs affect children
  • In-home examination, screening, assessment, and
    treatment of SUDs
  • The roles of CPS when SUDs are identified
  • Similarities and differences between CPS and SUD
    treatment providers
  • Making the CPS and SUD treatment systems work for

Current Manuals
  • Two additional manuals are scheduled for release
    later this year
  • The Role of First Responders in Child
    Maltreatment Cases Disaster and Nondisaster
  • Community Partnerships Improving the Response to
    Child Maltreatment
  • A compilation CD-ROM of all of the released
    manuals was included in your conference bag

Distribution Data
Users of the Manuals
  • Child welfare professionals (frontline and
  • Academic staff (e.g., professors, researchers)
  • Undergraduate and graduate students
  • Educators
  • Multidisciplinary trainers
  • Policymakers
  • Other professionals (e.g., DV service providers,
    court personnel, law enforcement)
  • Individuals involved in the child welfare system
  • Others interested in learning more about child

Uses of the Manuals
  • Training and easy-reference materials for child
    welfare workers and other professionals
  • Textbooks and research materials for students
  • Background information on the child welfare
    system for collaborating professionals
  • Information for the general public about the
    child welfare system and related issues

Manual Usage Anecdotes
  • One state used the Supervisors manual for each of
    its child welfare supervisors
  • A graduate professor in school counseling used
    Foundation manuals to serve as a textbook about
    child maltreatment for her students
  • An online reader indicated that she used the
    Caseworker manual to research a career in child
    welfare (and gave the manual a five-star rating)
  • CPS practitioners use manuals as handy reference
  • Are there other ways that you have used the

How to Put the Manuals to Use in Your Workplace
  • Things to consider
  • What are the information gaps for staff, clients,
    or others?
  • What level of information do they need to obtain
    (e.g., broad overview, very detailed)?
  • What level of information are they able to absorb
    (e.g., basic reading level, advanced reading
  • How do they best learn (e.g., in-person training,
    on-line training, self-led reading)?
  • What type of access to technology do they have
    (e.g., computers, internet access)?

Discussion Questions
  • What topics would be of interest to you in future
  • Are there other populations we should include in
    our target audience?
  • What formats would be most useful for you (e.g.,
    hard copy, CDs, flash drive, online)?
  • Would PDA or tablet-supported programs be
  • Would online training guides be helpful?

Sample Training Slide
Discussion Questions (cont.)
  • Would you prefer a comprehensive manual on a
    single subject (such as SUD) or several smaller,
    mini-manuals that address various aspects, i.e.,
    brevity or comprehensiveness?.
  • Would you be interested in more regular updates
    of the stats/data within the manuals (as opposed
    to waiting for the next edition of the manual)?
  • What would your ideal Child Abuse and Neglect
    User Manual look like?
  • What do you think would be effective ways to
    advertise the manuals?

Contact Information
  • To view the manuals online or obtain hard copies,
    visit http//
  • For more information about the manuals or to
    offer additional suggestions or feedback, contact
  • Jeannie Newman -
  • Matthew Shuman -