KFUPM IT Strategy: The Process and Framework

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KFUPM IT Strategy The Process and Framework

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Developing an Information Strategy

• Identifying Guiding Planning Concepts
• Adopting an IT Strategy Development Process for
  KFUPM
• Developing the Framework of the Plan

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Planning Concepts

• The real purpose of technology in education is
  education.
• Scalability and compatibility.
• The process of strategic planning is as important
  as the document it produces.
• IT solutions hardware Human resources
  (recruitment training) software
• Adopted solutions must be relevant,
  comprehensive, fit for the purpose and cost
  effective
• Continuously Emerging technologies
• IT strategic plan has to be part of and
  integrate with the Universitys comprehensive
  strategic plan

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IT Strategy Development Process
Formation Of the Standing Committee
Stage 5 Continually Implement Evaluate Revise
Stage 4 Constructing The plan
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Stage 1 The Framework of the plan

• Vision statement
• What we want to happen in the future
• Mission statement
• The purpose for having the vision and the
  intention to fulfill it
• Goals
• Stating specifically what we plan to accomplish
• Objectives
• How you plan to achieve the goals we have
  stated state goals in measurable terms
• Strategies and Initiatives
• The actions for attaining the objectives

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Vision StatementWhat we want to happen in the
future

• KFUPM shall become a leading university in
  IT-empowered education, research, outreach, and
  administration.

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Mission Statement The purpose for having the
vision and the intention to fulfill it

• KFUPM deploys Information Technology solutions
  to improve the quality of teaching, learning,
  research, and outreach. KFUPM strives towards
  nurturing an electronic community to enhance
  learning experience, to facilitate knowledge
  creation and dissemination, and to enable
  Universitys administration to provide efficient
  and effective support to these functions.

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GoalsStating specifically what we plan to
accomplish

• Goal I Integrate Technology with the
  Learning Environment.
• Goal 2 Improve access to information and
  collaborative work.
• Goal 3 Improve IT Resources
  Management.
• Goal 4 Ensure data availability, integrity,
  and security.

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Goal 1
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Integrate Technology with the
Learning Environment

• Objective 1 Increase faculty involvement in
  developing and delivering Web-based
  courses.
• Objective 2 Improve students access to, and
  effective use of technology to
  enhance learning.
• Objective 3 Provide technology-equipped
  classrooms.
• Objective 4 Initiate distance-learning program.

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Integrate Technology with the
Learning Environment

• Objective 1 Increase faculty involvement in
  developing and delivering Web-based courses.
• Proposed Strategies
• Draft a University-wide Policy on e-learning.
• Establish a policy on intellectual property
  rights of e-courses.
• Set up an evaluation and reward system for the
  development and delivery of web-based courses.
• Set up a faculty support unit for developing and
  delivering web-based courses.

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Integrate Technology with the
Learning Environment

• Objective 1 Increase faculty involvement in
  developing and delivering Web-based courses.
• Proposed Strategies
• Launch an awareness campaign and provide training
  for developing and delivering web-based courses.
• Conduct and encourage research to increase
  faculty involvement in developing and delivering
  web-based courses.
• Develop technology-acquisition programs for
  faculty.

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Integrate Technology with the
Learning Environment

• Objective 2 Improve students access to, and
  effective use of technology to enhance learning.
• Proposed Strategies
• Implement curriculum changes to broaden students
  computer literacy and information technology
  skills.
• Expand the availability of campus-provided labs
  for students.
• Develop technology acquisition program for
  students.

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Integrate Technology with the
Learning Environment

• Objective 3 Provide technology-equipped
  classrooms.
• Proposed Strategies
• Launch an aggressive project to equip all the
  classrooms in the University with appropriate
  technology within two years.
• Ensure all newly built classrooms are equipped
  with state-of-the-art technology.

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Integrate Technology with the
Learning Environment

• Objective 4 Initiate distance-learning program.
• Proposed Strategies
• Establish a separate organizational unit for
  promotion of distance learning, with clear-cut
  responsibilities and authority.
• Provide e-learning resources for
  distance-learning, e.g., human resources,
  servers, communication link, e-classrooms,
  studios, video conference equipment, etc.)
• Establish standards and guidelines for content,
  delivery, and quality assurance.

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Goal 2
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Improve access to information and
collaborative work

• Objective 1 Develop University Web portal to
  provide user- customizable access to
  University information
• Objective 2 Develop digital library
• Objective 3 Provide a fast and secure remote
  access to university network
• Objective 4 Enhance communication infrastructure
  and external connectivity
• Objective 5 Create a computer-supported
  collaborative work environment
  (CSCW)

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Improve access to information and
collaborative work

• Objective 1 Develop University Web portal to
  provide user-customizable access to University
  information
• Proposed Strategies
• Launch a project to develop University web portal
  within two years using evolution model.
• Develop scope and technical specifications for
  Web portal.
• Develop and test initial pilot implementation of
  university portal site.
• Expand, develop, and maintain KFUPM portal site.

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Improve access to information and
collaborative work

• Objective 2 Develop digital library
• Proposed Strategies
• Launch a project to replace print-collection with
  digital collection.
• Automate library services.
• Join Consortia of digital libraries.

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Improve access to information and
collaborative work

• Objective 3 Provide a fast and secure remote
  access to university network
• Proposed Strategies
• Expand network connectivity to all campus
  facilities.
• Provide sufficient remote access capacity.
• Implement Public Key Infrastructure (PKI).
• Initiate and implement campus wide computer and
  network security policy.

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Improve access to information and
collaborative work

• Objective 4 Enhance communication infrastructure
  and external connectivity
• Proposed Strategies
• Continue incremental increase in external
  bandwidth.
• Upgrade connectivity to Internet 2 within five
  years.
• Ensure that the University network infrastructure
  is capable of providing multimedia application
  between campus buildings.

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Improve access to information and
collaborative work

• Objective 5 Create a computer-supported
  collaborative work environment (CSCW)
• Proposed Strategies
• Adopt CSCW tools.
• Provide training and other support to ensure
  well-managed diffusions.

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Goal 3
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Improve IT Resource Management

• Objective 1 Initiate policies for hiring,
  training and retaining IT personnel
  
• Objective 2 Develop and fund an upgrade cycle
  for hardware, software, and network
  resources
• Objective 3 Provide appropriate levels of user
  training and support
• Objective 4 Develop standards for hardware and
  software acquisitions, maintenance
  and support

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Improve IT Resource Management

• Objective 1 Initiate policies for hiring,
  training and retaining IT personnel
• Proposed Strategies
• Review IT personnel salary scales.
• Provide non-financial incentives to IT
  professionals (e.g., on-campus housing).
• Adopt a career development program for IT
  professionals such as attending technical
  gatherings and technical training.

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Improve IT Resource Management

• Objective 2 Develop and fund an upgrade cycle
  for hardware, software, and network resources
• Proposed Strategies
• Allocate annual funds for hardware (PCs and
  servers), campus network devices, and systems and
  application software.

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Improve IT Resource Management

• Objective 3 Provide appropriate levels of user
  training and support
• Proposed Strategies
• Establish an IT user training unit.
• Develop training programs for students, staff and
  faculty.
• Ensure user support is adequately staffed with
  qualified professionals.

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Improve IT Resource Management

• Objective 4 Develop standards for hardware and
  software acquisitions, maintenance and support
• Proposed Strategies
• Set up standards and coordinate the acquisition
  of hardware and software throughout the campus.
• Maintain a set of products for instruction,
  research, office support and communication.

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Goal 4
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Ensure data availability, integrity, privacy and
security

• Objective 1 Implement integrated enterprise
  information systems
• Objective 2 Initiate and implement privacy
  policies and procedures
• Objective 3 Develop and implement comprehensive
  business continuity plan

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Ensure data availability, integrity, privacy and
security

• Objective 1 Implement integrated enterprise
  information systems
• Proposed Strategies
• Design and implement an enterprise database that
  minimizes data redundancy and maximizes data
  integrity and security.
• Replace legacy and stand alone applications with
  Integrated Enterprise Information Systems (IEIS).

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Ensure data availability, integrity, privacy and
security

• Objective 2 Initiate and implement privacy
  policies and procedures
• Proposed Strategies
• Develop privacy policies and procedures

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Ensure data availability, integrity, privacy and
security

• Objective 3 Develop and implement comprehensive
  business continuity plan
• Proposed Strategies
• Identify potential threats to critical systems
  (hardware, software and databases,
  telecommunications, and personnel).
• Prioritize systems requiring disaster recovery.
• Develop and implement a Business Continuity Plan.

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Stage 2 Detailing the process of Planning

• To be accomplished
• Activities
• Identifying the necessary steps for the planning
  process
• Envisioning and detailing the process and
  participants of the third stage Stakeholders
  input and data collection (who, type of
  involvement, form of participation (i.e.,
  workshop)
• Envisioning and detailing the process and
  participants of the forth stage Constructing the
  plan
• Putting a time table for all activities

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Thank you
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Thank you
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Cascading Goal Example
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Goal and Plan Branching Chart
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Institutional and Divisional Planning

• Adopt a set of a few pan-university goals that
  will enable fulfilling the vision and
  accomplishing the mission
• Establish a common understanding of the adopted
  goals throughout the University.
• Establish a template for the setting up of goals,
  objectives etc to be used throughout the
  university.
• Allow the few adopted goals of the university to
  cascade down through the sectors, colleges,
  centers, Dept. etc. Where each Dept/Div./Cntr
  can formulate -based on its own vision and
  mission- the appropriate branching goals and
  objectives.

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A Goal Example(From Southwest Missouri State U,
It strategic plan)