Welcome to

1

• Welcome to
• Proquis Group
• Products and Services
• Compliance made Profitable

2

• The presentation will provide a brief overview of
  Proquis Group, its software and services.
• It is not designed to cover everything in detail
  so if you dont see it ask us for more
• Screens and terminology can be customised.

3
What do we do?

• We develop, supply and install
• software solutions for all forms and areas of
  Compliance Management, Document Control, CAPA,
  Auditing and Process Mapping
• and help you implement it

4
Who Are Proquis?

• A UK company based in SE England
• Established in 1992
• Proquis Inc. (USA) established in 1998
• We are software developers
• Strong support, training and consultancy services
  
• Telephone support assistance
• Selective training programmes
• Permanent on-site presence improvement
  partnership
• Our products are
• PROQUIS enterprise
• allCLEAR
• All Products designed to help companies
• Meet all forms of compliance
• Visualise processes
• Continuously improve
• WWW.PROQUIS.COM
• WWW.ALLCLEARONLINE.COM

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What can thisdo for you?

• Allow your staff to work smarter
• Reduce duplication
• Avoid errors
• Allow you to see real-time KPIs
• Give you the information to target resources on
  areas of improvement that provide
  fastest/greatest benefit
• Meet regulatory obligations
• Satisfy customer QA demands

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GLOBAL PRESENCETHROUGH A NETWORK OF CERTIFIED
DISTRIBUTORS

• AUSTRALIA
• BENELUX
• FRANCE
• GERMANY
• HONG KONG / CHINA
• INDIA
• IRELAND
• MALAYSIA
• PHILIPPINES
• POLAND
• PORTUGAL
• SINGAPORE
• SOUTH AFRICA
• SWEDEN
• THAILAND
• and many others

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Some of our 000S of Worldwide Customers

• Automotive/Marine
• Douglas Battery
• Larson Glastron Boats
• Nichols Aluminum
• Stanley Electric

• Aerospace
• Aerospace Southwest
• Airbus (click for case study)
• BAE Systems
• Hamilton Sundstrand (UT Grp)
• Pentastar Aviation

• Service/Government
• Amicus Group
• IBM
• Unisys
• US Department of Energy
• US Army
• Worcester County Council

Medical/Pharma Argon Medical CUC Pty Ltd. Home
Diagnostics Organon Laboratories VA Hospitals
(click for case study)
Manufacture British American Tobacco Tundra
Semiconductor
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WHAT IS PROQUIS ?
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PROQUIS is a modular Compliance Document
Control Solution

• With Its Roots in the Assurance of Quality

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Compliance to What?

• International Quality Assurance Standards
• ISO90002000
• TS16949
• ISO14000
• Regulatory Standards/Requirements
• Medical / Healthcare (21CFR)
• Financial (Sarbanes-Oxley)
• Aviation Regulations
• EASA / JAR145
• JAR21

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Schematic
Home User / Hotel Wifi
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Filling the Compliance Gaps
Auditing and Improvement management
PROQUIS Supplier Evaluation
Purchasing
PROQUIS Equipment Control
PROQUIS Training HS
MRP/ERP Systems
Stock Control
Accounts
PROQUIS Issue Logging
PROQUIS Document Control
Sales Order Processing
PROQUIS Root Cause Analysis
PROQUIS Customer Care
allCLEAR Process Analysis Simulation
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There are two PROQUIS Options

• ENTERPRISE Purchase
• WEB BASED, MS SQL OR ORACLE 9i DATABASE,
  UNLIMITED USERS, ACCESS THROUGH A REGULAR WEB
  BROWSER
• ENTERPRISE MANAGED SERVICE
• WE MANAGE ALL YOUR DATA. YOU PAY A SETUP CHARGE
  AND A MONTHLY FEE. ALL DATABASE MAINTENANCE,
  BACKUPS SUPPORT INCLUDED

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PROQUIS Enterprise Totally browser-based
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Meaningful Reports 200 Standard Types to

• Identify Non-Conformances
• Provide Solutions
• Highlight Progress
• Heighten Productivity
• Increase Efficiency

Can be entirely customized and new reports
added by authorised users.
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The PROQUIS Modules

• DOCUMENT CONTROL and CHANGE MANAGEMENT
• CUSTOMER CARE / COMPLAINT CONTROL
• PERSONNEL/TRAINING
• SUPPLIER CONTROL
• EQUIPMENT/GAUGE CONTROL/CALIBRATION

• ISSUE CONTROL/NCR LOG/CAPA AUDITS ACTIONS
• AUDIT MANAGEMENT
• AUDIT NOMAD for remote auditing.
• MANAGEMENT REVIEW / KPIs
• HEALTH AND SAFETY

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Document Control

• Maintains a complete historical record / audit
  trail of all your controlled documents
• Complete revision history
• WHEN CHANGED
• REASONS FOR CHANGE
• DETAILS OF CHANGES MADE
• WHO MADE THE CHANGES
• WHO AUTHORISED THE CHANGES
• DIGITAL SIGNATURES SUPPORTED
• Provides links to other documents and products
• Allows import of your existing documents
• Accepts multiple formats/editors
• Automatic distribution to authorized personnel
• Major savings in document management time while
  improving control, traceability and reliability

Unisys cut controlled document volume by over
50, improved standardisation and visibility
using PROQUIS Enterprise Jim Ostapa Director of
Global Operations
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Document X
Distribution List Administrators (can edit
draft) Authorizers (must approve before
release) Others (View and notified of new
releases)
Feedback / Comment Request (enterprise only)
Views requests Change
Reject requests
Draft Document
Released
Document History
Live Document
Previous live moves to History
Administrators / Owners Check out document for
editing
Save and Check in document
Archive of previous versions
Request Authorization
Approvals
Takes copy to local PC
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Full History Maintained
Document (Draft)
Document (Live)
Document (4th History)
Document (3rd History)
No information is ever lost in PROQUIS. When a
change is made to the draft document and
Released
Document (2nd History)

• The Live document is moved to history.
• Each document in history is still available.
• The original document imported shows as the 1st
  Released document.
• In PROQUIS enterprise, archiving is user-defined
  (number of copies retention period)

Document (Original)
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Customer Care

• Full Customer address details
• Unlimited Contact details
• Order handling
• Quote handling
• Customer Satisfaction Surveys
• Complaints handling
• Reason and Cause Codes
• Immediate and follow-up actions
• Persons responsible
• Complete-by dates
• Complete Correspondence history
• Attach Documents
• Standard letters/faxes from templates
• Outlook links for email retention and tracking

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Supplier Management

• All the same functionality and features of the
  Customer Care module, plus
• Goods Received Checks
• Supplier Problems easily identified and managed
• Suppliers can be Audited against a set of
  predefined criteria and rated against a scorecard

22
Equipment Management

• Equipment Type, Description Serial No. etc.
• Who Supplied (Supplier Details)
• Responsible Person
• Department
• Physical location / movements
• Current Status
• Check plan
• Calibration / Maintenance history
• Calibration tolerances and measurements
• Improves and optimises maintenance and
  calibration activity with automatic recall and
  audit trail

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Audits Management Reviews

• Planning of Audits and Reviews
• Assign audit team
• Create checklists / questionnaires
• Record audit results
• Record Non-compliances
• Initiate actions
• Monitor status
• Control close of the audit
• Nomad allows remote laptop audits with
  synchronisation
• KPI analysis and actions allowing continuous
  improvement to be planned and monitored.
• Make it happen

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Audit questions example. Note NCRs can be added
to each question.
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Enhanced Audit Questions
With new summary displays for scoring Continuous
improvement monitoring
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Enhanced Audit Questions
Easily see areas for improvement.
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Issues Actions (CAPA)

• Provides a complete history of all problems
  Including
• Date/time
• Severity
• Reasons / Causes
• Who raised the problem
• Immediate actions
• Complete By and Actual Completion Dates
• Internal and supplier actions
• Document Reviews / Change requests
• Equipment checks
• Cost
• Automatic email notification and escalation. It
  can make decisions on who to advise based on
  Product, Cause/Reason. Business division and
  Severity
• Putting Your Customers First

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Additional tabs for more actions and activities.
Custom fields.
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Issues Actions Report example
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What is allCLEAR?

• Rapid Flowcharting
• Understands the logic of the process
• Automatically converts text to flowchart
• Helps the user visualize the process
• Analysis simulation for process improvement
• NOT a drawing software package
• Typically cuts time to produce process maps by
  over 60.

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There are three allCLEAR Options

• OrgCharter Version for Organization Charts and
  Decision Trees
• Flowcharter Version all the OrgCharter
  features, plus flowcharts and process maps
• Analyzer Version all the Flowcharter features,
  plus the ability to complete analysis and
  simulation of the process maps