Resilient Leaders

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Resilient Leaders

• Resilient Leaders Resilient Organizations A
  Blue Cross and Blue Shield of Minnesota
  Foundation Convening

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Resilience Umbrella Definition

• BOUNCING BACK

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Leaders Organizations With Resilience

• Face reality
• Find Meaning
• Improvise
• Harvard Business Review
• Center for Creative Leadership

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Resilience and Organizational Success
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Premise It Starts With YOU

• The resilience of leaders
• directly impacts
• the resilience of organization
• which in turn impacts
• organizational change and success
• Organizational Success is Dependent on RESILIENT
  LEADERS

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Individuality of Resilience

• What challenges the resiliency of leaders and
  organizations to
• FACE REALITY
• FIND MEANING
• IMPROVISE
• is unique to each leader and
• each organization

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Resilience For Organizations is Dependent on

• The resilience of the people in the organization
  - especially the leaders
• The organizations capacity

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Organizational Capacity Components
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Organizational Capacity Components and Resilience

• Organizational capacity is a BASE for
  ORGANIZATIONAL RESILIENCE
• Organizational capacity components are dynamic
  they change as a result of APPLYING RESILIENCE
• Organizational capacity is influenced by the
  internal and external environments

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Individuality of Resilience For Leaders

• Neuro pathways developed as a result of life
  experience
• Grounding, values, beliefs
• Personalities
• Cultural context
• What else is happening in our lives

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The Human Brain
Prefrontal Area
Limbic System Emotional Brain
Amygdala
Brain Stem
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Why We React the Way We DoIts About the
Brains Design

• We are wired for fear and survival
• Results in Fight, Flight, Freeze response
• Emotional habits are engrained neural pathways
• We each have our own unique neural pathways
• We can re-wire with right practice
• NEUROPLASTICITY

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Neural Pathways Under Construction
From Jacobs-Stewart, Paths Are Made by Walking
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How Resilient Are YOU?

• Complete Self Assessment
• Determine the average for each area
• Face Reality
• Find Meaning
• Improvise
• Assess which are assets and which are areas for
  development

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Increasing Your Resilience Through

• SELF AWARENESS
• SELF MANAGEMENT
• SELF GROUNDING

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You Can Change Your Brain Through

• SELF AWARENESS
• SELF MANAGEMENT
• (Emotional Intelligence)
• 90 of the difference between outstanding and
  average leaders is linked to Emotional
  Intelligence
• Emotional Intelligence for leaders is twice as
  important as intellectual ability or technical
  skill
• Goleman

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Develop Self Awareness by Knowing and Owning
Triggers

• Know how it feels in the body when you get
  triggered
• Know if youre going into fight, flight or freeze
  when you get triggered
• Know if you are owning the trigger or blaming
  someone else

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In Addition - Be Self Aware of the Impact of

• Your personality
• Your cultural context
• What else is happening in your life

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What Does This Take?

• Knowing What Is Going on Inside All the Time
• Constantly
• Checking In
• Tuning In
• Being Aware

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The Rising Tide of Stress
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Self-Management The Significance of Managing
Triggers

• In the moment
• We have 10 to 15 seconds to stop the trigger
• In the aftermath
• Takes five to six hours to recover

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Creating a Pause

• Freedom is the ability to pause between
  stimulus and response and in the pause to
  choose.
• Rollo May

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From Self Awareness to Self Management

Reaction
Trigger
Self awareness is the first step in creating the
PAUSE Knowing and owning triggers Self
management creates space for the pause, resulting
in having CHOICES on how to react
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Self Management Maintaining and Regaining
Thinking Capacity

• Under good circumstance we can use up to 8 - 12
  pieces of information at one time
• When we get triggered that gets reduced
• When we have a hijack, it goes down to one piece
  of information we can use
• Any time we stop or slow down the trigger we
  maintain or regain thinking capacity.

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Neural Pathways Under Construction
From Jacobs-Stewart, Paths Are Made by Walking
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Self Management Tools

• Managing Triggers in the moment
• Reframing
• Quieting the mind
• Staying healthy

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Managing Triggers in the Moment Techniques

• Breath awareness
• Tune into the breath breath deeply
• Words
• Write
• Self talk OR talk with someone
• Body awareness
• Tune into the senses hearing, smell, touch,
  seeing, tasting
• Tune into the body sensations
• Movement
• Shift position, get up, sit down, walk
• Getting on the Balcony

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Reframing Moving From To

• No Control Control
• About Me Not About Me
• Hopeless Options
• Stressful Manageable
• Cant Do It Doing It
• Victim Survivor

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Reframing and Focus

• We now know that the brain changes as a function
  of where an individual puts his or her
  attention.
• The Power is in the focus.
• David Rock and Jeffery Schwartz
• Leadership and Neuroscience

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The Importance of Quieting the Mind

• In order to have insight, you have to quiet the
  mind. There is a direct impact between insight
  and a quiet mind.
• David Rock and Jeffery Schwartz
• Leadership and Neuroscience

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Quieting the Mind Gives Us Two Things

• Ability to Reframe
• Opportunity for Insight

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Examples of Quieting the Mind Practices

• Breath Awareness
• Meditation
• Prayer
• Yoga
• Being In Nature
• Spiritual Practices
• Exercise
• Ti Chi / Qigong

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Investment in Being Healthy

• Physical exercise
• Change in eating habits
• less inflammatory foods
• reducing stimulants such as coffee or alcohol
• reducing sugar
• eating slowly
• Healthy socializing
• Vacation or many other non-work related
  activities
• Woodson Merrell, MD
• THE SOURCE UNLEASH YOUR NATURAL ENERGY

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Self Management Tools

• Managing Triggers in the moment
• Reframing
• Quieting the mind
• Staying healthy

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Increasing Your Resilience

• SELF AWARENESS
• SELF MANAGEMENT
• SELF GROUNDING

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Self Grounding

• Ground yourself in
• CORE VALUES AND BELIEFS
• TRUSTING RELATIONSHIPS

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Investing in Self Grounding

• Core values and beliefs
• Identify what they are
• Keep them in front of yourself
• Practice and re-enforce them
• Use them to connect with your heart

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Importance Of Values, Beliefs, Heart

• Speaking from the heart requires being in touch
  with our own values, beliefs and emotions ..
  When you are leading people (and ourselves)
  through change, it is their (and our) hearts, not
  heads, that hold them (us) back.
• The Practice of Adaptive Leadership
• Heifetz, Grashow, Linsky

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Investing in Self Grounding

• Trusting Relationships
• Identify the trusting relationships in your life
• Open to new opportunities
• Make them a priority and use them
• Resilient People seek help from reliable people
  in times of stress
• How Resilient Are You?
• Webmed.com/newsnweek/resilience

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Why Make the Investment?

• YOU - health and happiness
• YOUR WORK organizational resilience and success

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Resilience and Organizational Success
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Leaders Organizations With Resilience

• Face reality
• Find Meaning
• Improvise
• Harvard Business Review
• Center for Creative Leadership

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Your Investment in Being More Resilient

• Self Awareness
• Know and owning triggers
• Know impact of personality, culture and life
  events
• Self Management
• In the moment techniques
• Reframing
• Quieting the Mind
• Staying Healthy
• Self Grounding
• Core values and beliefs
• Trusting relationships

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Your Leadership Responsibility

• The ultimate act of personal (leadership)
  responsibility at work may be in taking control
  of our own state of mind.
• Working w/ Emotional Intelligence
• Goleman

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Reflection / Insight / Plan

• Take a couple of minutes to reflect on this and
  see what new insights you have
• Use the boxes on the back of the Self Assessment
  if it is helpful
• Youll be talking about this with your peer group
  at lunch

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The Day

• Breakouts Organizational Capacity
• A base for organizational resilience
• Application of organizational resilience
• Can challenge personal resilience
• Lunch
• Resilience Reflection, Insight, Plan with peer
  group
• End of Day
• Organizations Resilience and Capacity

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Organizational Capacity Components