NCAI 2002

1
NCAI 2002

• JD Williams, General Manager
• CRST Telephone Authority
• Lakota Technologies, Inc.

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CRST Telephone Authority

• Telecommunication and Technology Diversity

3
The Beginning 1958
CRST CHAIRMAN, FRANK DUCHENEAUX Signs sale
contract
4
Modern Era 1976

• Initial REA Loan for 3.2 Million
• 5 Telephone Exchanges
• Buried Telephone Plant
• Services Offered to 1000 Subscribers
• New Headquarter Building

5
Growth and Diversification 1980s

• Reservation Grows, Telco Expands
• Upgrade Services With New Technology
• Additional REA Loans
• Sales Service/Print Shop 1982
• CATV Company 1987
• Propane Company 1987

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Technology in the 1990s

• Reservation Growth Continues, More Customers
  (Scatter Sites)
• Eagle Butte Grows (No-Heart, Habitat, Fox Ridge)
• Upgrade Outside Plant to Fiber Optic Cable
• New Direct Satellite Services Added

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Growth 1990s

• Company Takes On Leased Grocery Store And Begins
  Lakota Thrifty Mart In 1990. Builds New 17,000
  Square Foot Modern Facility, Exits In 1996.
• Company Becomes Cellular One Dealer In 1997
• Company Begins Lakota Network (ISP Division) In
  1998
• Marketing Economic Development Position Created

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Growth 1990s

• Add First 50 Miles of Fiber Optic Cable Early
  1990s
• Add Additional 200 Miles Later in the 1990s
• Switches Out Electronics To Digital Carrier To
  Upgrade Phone Service In All Five Exchanges in
  Late 1990s
• Company Exceeds 3,000 Access Lines Leaving the
  1990s

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Lakota Technologies, Inc.

• Adaptable Computer Solutions for Information
  Technology Demands

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Beginning

• Telco Researches 8(A) Technology Expansion 1997
• Collaborative Effort with CRST Tribal Leadership
  Paves The Way
• SBA 8(A) Certification 1998
• First Employees Hired 1999
• First Contract with National Library of Medicine
  2000

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LTI 2000

• 100 Indian Owned and Operated Tribal Business
  Corporation
• Specializing in Information Technology Processing
  Services
• Affirms the Proud Lakota Heritage
• Use of Modern and Advancing Technology
• Opportunities Created in Technological Positions
• Instilling that Learning and Working are Life
  Long Processes

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Path to Success

• Customer Satisfaction
• Quality Control Quality Assurance
• Financial Stability
• Experienced Networking Team
• Dedicated Staff
• Advancing Technology
• Large Workforce
• Expandable Capacity
• Flexibility

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LTI Services Flexibility in Services

• Data Processing Services (Primary)
• On-Line Information Services
• Custom Computer Programming Services
• Computer System Design Services
• Computer Facilities Management Services
• Other Computer Related Services
• Office Machinery and Equipment Rental and Leasing
• Telephone Answering Services
• Telemarketing Bureau

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LTIs Certifications and Registrations

• 8(A) Certified (SBA)
• CCR Registered (DOD)
• PRO Net Registered (SBA)
• Phoenix Registered (MBDA)
• HUBZone Certified (SBA)
• Small Disadvantage Business (SBA)
• Buy-Indian Contractor (BIA/IHS)
• Native American Owned and Operated
• GSA Schedule (pending)

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LTIs First Contract - NLM

• First Subcontract received January 2000
• Data Conversion of Medical Journals Dating Back
  to 1950s
• Initial Four Journals Were Subcontracted and
  completed
• Direct contract with NLM completed October 2002

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LTI Call CenterReed Business Information

• Started August 2002
• Renew Subscriptions to Professional Magazines
• Initial Hiring and Training 50 Customer Service
  Representatives
• Certification Testing Completed

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LTI Call CenterReed Business Information

• Competing against and beating established call
  centers in the Caribbean
• Strengths
• Culturally Related Respectful of Customers
• State-of-the-Art Call Center Technology
• Willing and Ready Workforce

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LTI Technology Building

• 1,010,000 Building (733,000 EDA Grant)
• Construction Period
• April 2001 April 2002
• 10,800 Sq. Ft.

• LTI Information Technology (IT) Division

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LTI Technology Building

• 120 Seat Call Center/Data Processing Production
  Area
• Job Creation (Contract Based)
• 100 Single Shift (Data Processing/Call Center)
• 200 Multi-Shift (Call Center)
• Flexibility in Design
• Production Room Can Be Quartered

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LTI Technology CenterGround Breaking to
Completion
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LTI Grand Opening Senator Thomas Daschle, Keynote
Speaker
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LTI Day Care Center Facility

• 836,000 Project Cost
• Seeking EDA Grant for 676,00 (80)
• Construction Period
• September 2002
• 8,424 Sq. Ft.
• LTI Operational Support Division

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LTI Day Care Center Facility

• 114 Child Center
• Infants School Age Children
• Job Creation
• 12 Full-time
• 6-8 Part-time
• Safe Efficient Design

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Community Technology Center

• National Telephone Cooperative Association (NTCA)
  and CRST Telephone Authority Collaboration
• 195,000 Dept. of Education Grant

• One Year Grant
• Oct 2001 Sept 2002
• Technology will be used to deliver education to
  build job skills

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Community Technology Center

• Advisory Board
• CEB, Isabel Tiospaye Topa
• Target Groups
• Unemployed Adults
• Under-Employed Adults
• Women
• Childcare component to allow mothers of young
  children access to training

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Community Technology Center

• Use of Technology to increase awareness of Social
  and Health issues
• Project Focus
• Job preparation and skills training
• Life enhancing courses such as wellness and
  personal finance management
• Maximum CTC accessibility to the entire community
• Outreach in Eagle Butte and outlying areas to
  enhance utilization and lay the foundation for
  future CTC expansion
• Gateway Foundation Teach America Program

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LAKOTA TECHNOLOGIES, INC.

• 102 South Main Street/PO Box 1761
• Eagle Butte, South Dakota 57625
• Phone [phone] Fax [phone]
• WWW.CRSTLTI.COM