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Psychometric Tests and Telephone Interviews


Psychometric Tests and Telephone Interviews. Durham ... Prior to the interview read through your application form. Re-read the job advert or graduate website ... – PowerPoint PPT presentation

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Title: Psychometric Tests and Telephone Interviews

Psychometric Tests and Telephone
Interviews Durham University Campus Team Phil
Hudson and Emma Flynn
Workshop Agenda
  • Outline of general recruitment process
  • Psychometric tests hints and tips
  • What are they?
  • Practice time!
  • Answers and your thoughts
  • Hits and tips
  • Sources for more practice!
  • Telephone interview hints and tips
  • Why do employers use phone interview?
  • Format of phone interviews
  • Hits and Tips

Application Process
  • Online application form
  • Psychometric tests
  • Telephone interview
  • Technical interview (Often used for technical
  • Assessment centre
  • Interview

Psychometric tests - What are they?
  • Designed by psychologists and commonly used at
    graduate recruitment level
  • Used to assess candidates abilities,
    personality, motivations, values interests
    under standardised conditions
  • Gain an impression of how a candidate would fare
    in a particular role relative to other candidates
    or current employees
  • Essentially, there are 2 types personality
    inventories aptitude tests
  • Aptitude tests are seen as the best indicator of
    intelligence, regardless of discipline
  • The most common tests are numerical and verbal
  • Timed testshigh pressure

Practice Time!
  • See handout
  • Time allowed 6 minutes

C E A B A C 1. True 2. Cannot Say 3. False 4. Cannot Say 5. False 6. True 7. True 8. Cannot Say
Your Thoughts?
Challenges? Approach?
Hints Tips
  • Know the application process
  • Preparation
  • Instructions
  • Expectations
  • Environment
  • Watch your timing
  • Dont panicthe tests are designed so that most
    people dont finish
  • Work quickly accuratelydont dwell!
  • Skip a question if youre stuck
  • Be aware of the potential for negative marking
  • Practice, practice, practice

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Telephone Interviews. Why employers like them
  • Useful pre-screening exercise, focusing on key
    areas of your application
  • Personal Introduction to the organisation
  • Establishes your commitment
  • Can highlight any potential issues early on
  • Costs less and are more time and location
    flexible than an assessment centre or
    face-to-face interview

Format for a Telephone Interview
  • In general
  • Most employers will call you at a specified time
  • Interviewers will introduce themselves and talk
    to you about what will happen in the interview
  • Most telephone interviews will last for 30 45
  • Often competency based questions but occasionally
    also look at career motivation/work experience
  • Chance for you to ask questions

Telephone Interview Hints and Tips
  • Prepare your environment
  • Make sure that you are in a quiet location where
    you are not likely to be disturbed
  • Tell your flatmates/family that you are having a
    telephone interview and what time it is this is
    to prevent them from disturbing you
  • Ensure that you have a copy of your application
    form in front of you
  • Make sure that you have a glass of water to hand
  • It is a good idea to have a clean sheet of paper
    and a pen with you in order that you can jot
    questions or information down

Telephone Interview Hints and Tips
  • 2. Prepare for the Interview
  • Prior to the interview read through your
    application form
  • Re-read the job advert or graduate website
  • Research the company
  • Practice answering questions with a friend
  • Gather together any questions that you might want
    to ask the interviewer

Capability Questions
  • Talk about specific events/examples of when you
    have demonstrated a particular skill that is
    important to the organisation
  • Often broken down into smaller questions
  • Think STAR
  • Situation
  • Task
  • Action
  • Result
  • Word or Character Limits
  • Clear Concise answers to the question asked

Any questions?
Upcoming Events
  • Monday 17th November
  • Excel at Assessment Centres
  • 1.15-2.00 Elvet Riverside
  • Tuesday 27th January
  • Excel at Assessment Centres
  • 1.15-2.00 Elvet Riverside
  • To sign up to any or all of the sessions above
    use the Careers Advice Service web pages
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