bring every citizen, school, business and administration on-line - quickly

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Objectives

• bring every citizen, school, business and
  administration on-line - quickly
• create a digitally literate and entrepreneurial
  Europe
• ensure an inclusive information society

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2
How?

• address key areas of action at European level can
  make a difference
• collaborative efforts by Member States,
  Commission and private sector
• 10 key areas selected for action

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3
Action
1. European youth into the digital age 2.
Cheaper Internet access 3. Accelerating
e-commerce 4. Fast Internet for researchers and
students 5. Smart cards for secure electronic
access
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4
Action
6. Risk capital for high-tech SMEs 7.
eParticipation for the disabled 8. Healthcare
online 9. Intelligent transport 10. Government
online
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5
e-Governmentin the Environment Sector
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Government Online Priorities

• Ensure easy access to at least four essential
  types of public data in Europe.
• Define the pilot areas
• Ensure consultation and feedback via the Internet
  on major political initiatives.
• Ensure that citizens have electronic access to
  basic interactions.

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Reporting Burden

• Each year, each member state has to provide
  37,000 figures to various international
  environmental reporting systems, essentially
  answering that many questions.
• Only 17 of these figures are related to
  evaluating the effectiveness of any particular EU
  policy.
• There are 57 sectoral committees in the
  environment sector alone.
• Most of them have developed their own data
  collection and applications.

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Currently Ad-hoc Overlapping Data Exchange on
Email, Floppy, Fax, Letter
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2001 From Data Exchange to Information Provision
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Trans-parency Vertical Portalsfor Known User
Communities
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EIONET Links with Other Networks

• European Community Clearing-House Mechanism
  under the Convention on Biological Diversity is
  hosted on EIONET

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Lessons Learnt in e-Community Building
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General Success Factors in Network Building

• It is easy to start a network, but difficult to
  keep alive
• Build the organisation and technology hand in
  hand Managers must understand technology and
  technologists must listen to users
• Understand users' contraints
• Respect rights of data custodians
• Provide opportunity -- the IS lives by
  opportunity
• Then, persistence

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Building Institutions

• Network organisations can not be managed but
  they can be led
• Network organisations are normally based on
  voluntary cooperation motivated by opportunity
• By nature, network organisations are slow a top
  down drive difficult to create
• The traditional approach for defining user needs
  first and then finding technological solutions
  does not normally work
• Demonstration, interaction, and iteration works
• Spread of best practice works, make the best the
  norm
• Providing a political forum works

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Building Network Infrastructure

• Model the organisational network in technological
  infrastructure ownership
• Build services that provide opportunity
• Learn how to build on each others' work
• Build infrastucture open interfaces
• Build gateways navigate by metainformation
• Allow contributions build dialogue and platform
  for opportunity
• Personalise and integrate
• Don't build applications build infrastructure

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Building Content Value Chains for Communities

• Information society consists of communities
  (i.e., networks of people and organisations)
• Content can not be the same for all
• We have tried mass personalisation How to define
  Special Interest Groups without excessive
  fragmentation? What is the critical mass?
• Personalisation via community portals
• Involve content publishing expertise in all teams
  
• Avoid information overload
• Key in value chain From information exchange to
  information provision
• When is information sustainable?