Understanding the Volunteer Experience

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Understanding the Volunteer Experience

• Presenters
• Jason McManus, League Coordinator, UBC REC
• Bethany Saunders, Sport and Community Programs
  Coordinator, UBC REC

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• Do you want to create a more passionate and fun
  intramural program?
• Do you want to grow your intramural program but
  cant find the time?
• Do you feel your intramural program is limited
  due to dollars?

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• Understanding what influences
• the volunteer experience will help
• the management of volunteers and consequently,
  the overall efficiency of the operation.

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• Academics give a university its character,
  extracurricular activities give it personality.
  Together they give it a soul.
• -Dr. Nestor Korchinsky

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• Volunteers
• seek to fulfill a combination of motives that
  can be described as a rewarding experience.

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Achievement

• Opportunity for accomplishments
• See direct results from personal effort

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Giving Something Back

• Need to be aware and reminded of the impact they
  have on campus life

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Bringing About Social Change

• Strengthening community
• Health and Wellness

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Friendship, Support and Feeling of Belonging

• Volunteering is a Form of Recreation

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Feedback and Personal Growth

• Knowing your volunteers and providing the right
  sort of challenges and experiences
• Coaching Opportunity to Practice

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Recognition
The parties are fun, but having them tell me
what an important job Im doing is much more
meaningful
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• CRANKING UP YOUR VOLUNTEER PROGRAM
• Job Development
• Recruitment
• Selection and Placement
• Training
• Supervision
• Recognition

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Job Development

• Clearly defined roles
• Accountability
• Ownership

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Recruitment

• Excitement and Passion
• Identity and Belonging
• Involvement

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Selection and Placement

• Variety of Roles and Opportunities
• Formalized Application Process

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Training

• Retreat or Social Gathering
• Tools
• Ongoing

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Supervision

• Students providing leadership to other students
• Let them be challenged, but dont let them fail
• Evaluation

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Recognition

• Awards
• Staff of the Month
• Spelling out exact achievements

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How do you measure a successful volunteer
program?
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Questions?