Data collection on egovernment in Arab countries

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Data collection on e-government in Arab countries
4th Meeting of the Working Group on E-Government
and Administrative Simplification (Tunis, 29 May
2008)
Marco Daglio Administrator Governance for
Development Initiative in Arab countries OECD Marc
o.daglio_at_oecd.org
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Why data collection on e-government?

• Clear overview of progress made
• Self-assessment of existing challenges and
  identifiation of directions for change
• Provide evidence-based input to decision makers
• Illustrate good experiences and practices that
  can be shared among Arab countries

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Approach with data collection

• Start small..
• country presentations
• country questionnaire
• booklets on thematic seminars

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What do we know ? Overview of available data (as
of March 2007)

• ..BUT WHAT ABOUT DATA
• ON E-GOVERNMENT
• FRAMEWORKS ?
• - coordination / collaboration
• legislative / regulatory
• budgetary
• technical
• ..

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Data on e-government frameworks (1) distribution
of e-government portfolios

• Notes
• In Oman, the Information Technology Authority
  (ITA) has responsibility for e-government. It is
  an autonomous body affiliated with the Minister
  of National Economy. It has both financial and
  administrative independence in its operations.
• In Bahrain, the Supreme Committee for Information
  and Communication Technology (SCICT) is
  responsible for e-government in the Kingdom. The
  Committee is chaired by H.H the Deputy Prime
  Minister and consists of a panel of key Cabinet
  ministers.
• In Qatar, a Supreme Council for Information and
  Communication Technologies has responsibility for
  e-government development.
• In Sudan, the National Information Centre (NIC)
  has been created within the Ministry of the
  Council of Ministers to establish a national
  information policy and develop use of ICT in
  government
• In Kuwait, a central body called the Central
  Agency for Information Technology has been
  created under the leadership of the Minister of
  State for the Council of Ministers Affairs.
• In Dubai, the eGovernment Unit reports to the
  Dubai Rulers office

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Data on e-government frameworks (2) Legislative
and regulatory
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Data on e-government frameworks (3) measurement
and evalution
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Data on e-government frameworks (4) national
e-government portals
Legenda IS provide information on services
(e.g. availability online/offline, organisation
responsible for delivery, fees, estimated time of
completion), administrative procedures,
e-government-related laws and regulations SS
provide self-service services (e.g. tax
calculator) SP allow the possibility to start
an administrative procedure online (e.g.
downloading forms) CP allow the possibility to
complete an administrative procedure online to
obtain a service (full transactional services)
DM allow user to provide input in government
decision-making (e.g. feedback on service
quality) Note Systemic functions of portals
such as providing digital signatures, individual
document vaults, ID management, etc. are not
covered in this typology
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Next steps

• what?
• - Complete and update existing databases
• - more extensive data collection
• focus? description NOT EVALUATION of
  e-government frameworks
• output? Overview study

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Where to focus? Main areas for data collection
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Question for discussion

• What are the basic frameworks and mechanisms for
  e-government implementation, in addition to those
  presented today, for which you wish data to be
  collected?
• How can the OECD assist in ensuring that common
  data collection frameworks on e-government be
  established and used for the benefit of
  individual Arab countries?
• What are your needs in terms of collecting data
  and information for better policy-making in the
  area of e-government?