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Title:

Organizational Change

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... Resistance to Change. Organisational. resistance. Structural ... Minimizing Resistance to Change. Organizational. BEHAVIOR. MCSHANE. VON GLINOW. 5 ... – PowerPoint PPT presentation

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Title: Organizational Change


1
Organizational Change
2
Sources of Individual Resistance to Change
Selective information processing
Habit
Individual resistance
Security
Fear of the unknown
Resource and power distribution
3
Sources of Organisational Resistance to Change
Threat to established resource allocations
Structural inertia
Organisational resistance
Limited focus of change
Threat to established power relationships
Group inertia
Threat to expertise
4
Minimizing Resistance to Change
Communication
Minimizing Resistance to Change
Training
Coercion
Employee Involvement
Negotiation
Stress Management
5
Refreezing the Desired Conditions
  • Creating organizational systems and team dynamics
    to reinforce desired changes
  • alter rewards to reinforce new behaviors
  • new information systems guide new behaviors
  • recalibrate and introduce feedback systems to
    focus on new priorities

6
Successfully Diffusing Change
  • Successful pilot study
  • Favorable publicity
  • Top management support
  • Labor union involvement
  • Diffusion strategy described well
  • Pilot program people moved

Courtesy of Roberts Express
7
Organization Development
  • A planned system wide effort, managed from the
    top with the assistance of a change agent, that
    uses behavioral science knowledge to improve
    organizational effectiveness.

8
Action Research Process
Establish Client- Consultant Relations
Diagnose Need for Change
Disengage Consultants Services
9
Appreciative Inquiry Process
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