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The Talent Management Journey

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The Talent Management Journey. Dawn Brodrick, Deputy Director of Leadership. March 2009 ... The Business Case for Talent. Current transformation priorities. The ... – PowerPoint PPT presentation

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Title: The Talent Management Journey


1
The Talent Management Journey
  • Dawn Brodrick, Deputy Director of Leadership

March 2009
2
  • The Talent Management Journey for Jobcentre Plus
  • A Case Study

3
The Business Context
  • DWP Changing lives everyday
  • 10,000 vacancies
  • 45,000 adviser interviews
  • 300,000 helpline calls
  • 3,000 home visits
  • Our People
  • 300 SCS
  • 2000 Grade 6/7s
  • 68 female
  • 34 part time
  • Attendance 9 AWDL

4
The Business Case for Talent
  • Current transformation priorities
  • The role of the Board
  • Future business needs
  • Internal / external market
  • SCS / Grade 6/7 demographics

5
The Talent Environment
  • 2006 2009
  • Career silos Career paths
  • Vacancy filing only Replacement planning
  • succession planning
  • Individual needs Individual
    organisation needs.
  • Unclear offer Offer expectations
    articulated.
  • HR Driven Business driven
  • HR process Business process
  • Board commitment
    Board ownership / accountability
  • Event based
    Broader development options
  • development

6
Talent Engagement Approach Shift to Business
Pull
Development Programme launched

Talent Forum set up
Pull
x
x
MI Developed for the Board, ownership established
x
Talent assessments conducted
x
Priorities Budget agreed with the business
x
Talent Model agreed
x
OD Team Established
x
Push
Year 1
Year 2
Year 3
7
The Talent Model
  • Assessment model
  • Role of line manager
  • Assurance role

Identification
  • Experienced based development model
  • Business and HR investment model
  • Defining skills of leadership talent
  • Understanding geographical and organisational
    needs

Development
Define talent requirement
Deployment
  • Succession pools
  • Talent Pipeline
  • Talent Forum

8
Development Programme
  • Jobcentre Plus Emerging Leaders Programme
    Education, Exposure and Experience

9
Top 10 Talent Hints Tips
  • Define what you mean by talent with the
    business
  • Start at the top Role of top teams
  • Demand good MI to help articulate the business
    case
  • Get the balance of data and discussion
  • Agree terminology early on
  • Preparation is key take time to get assessment
    criteria right
  • Steal with pride but ensure fit
  • Facilitated by HR but owned by the business
  • Use of External v internal expertise capability
  • Celebrate success
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