An Improved Medical Home for Every SoonerCare Choice Member

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An Improved Medical Home forEvery SoonerCare
Choice Member
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Objectives

• Part I Program
• SoonerCare Choice Today
• Medical Advisory Task Force (MAT)
• Enhancing the SoonerCare Choice Medical Home
• Part II Financing the PCMH
• Questions and Comments

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What was SoonerCare Choice

• SoonerCare Choice was a managed care model in
  which each member is linked to a primary care
  provider who serves as their medical home.
• PCPs manage the basic health care needs,
  including after hours care and specialty referral
  of the members on their panel.

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PCP Network

• SoonerCare Choice has over 400,000 members
  enrolled statewide
• Over 1,200 PCPs (up from 800 in 2003)
• Each PCP has a max panel of 2,500
• PA or APN PCPs have a max panel of 1,250
• Average panel size of 300 members per PCP

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Medical Advisory Task Force Created

• At the request of providers the MAT was created
  February 2007
• Representatives delegated by provider
  associations
• OOA
• OSMA
• OAFP
• AAP, Oklahoma

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Medical Advisory Taskforce Four Top Priorities

• Change in current payment structure
• Medical home
• Autoassignment
• Credentialing

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Joint Principles of the PatientCentered Medical
Home
In March 2007 the AAP, AAFP, ACP, and AOA,
representing approximately 333,000 physicians,
developed the following joint principles to
describe the characteristics of the PCMH.

• Personal Physician

• Enhanced Access

• Physician Directed Practice

• Quality and Safety

• Whole Person Orientation

• Adequate Payment

• Care is coordinated and / or integrated

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Patient Centered Medical Home
Builds on successes already achieved in
SoonerCare Choice patterned after North Carolina
and Alabamas medical home model
Adopted by other payers

• Medicare

• Private Payers

• Large, Self Insured Employers

• Patient-Centered Primary Care Collaborative

• State Government

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Previous SoonerCare Choice Reimbursement

• Monthly Capitated Bundled payment
• Case Management / Care Coordination Fee
• Primary care office visits
• Limited lab services
• Other codes paid on FFS basis
• Incentive Payments
• EPSDT / 4th DTaP bonus
• (lump sum payments)

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PCMHReimbursement
The most effective way to re-align payment
incentives to support the PCMH would be to
combine traditional fee-for-service for office
visits with a three part model that includes

• A monthly care coordination payment
• A visit-based fee-for-service component
• A performance-based component
• Source The Patient Centered Primary Care
  Collaborative
• http//www.patientcenteredprimarycare.org/

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SoonerCare Choice Comparison
What Stayed the Same?
Current funding remains the same Provider
determines medical necessity Federal restriction
(e.g. EMTALA, co-pays)
What Changed?
Prepayment for case management only Referrals
only needed for specialty care Group contracts
must designate a medical director Elimination of
default autoassignment
11/23/2009
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Additional SoonerCare Choice Changes

• Coverage of new codes (e.g. after hours)
• OB/GYN specialists that do not provide primary
  care may no longer be PCPs
• Members may change PCPs within the month
• Case Mgmt payment will be based on date processed

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Health Access Networks

• Additional payment to the network
• Network will be approved by the MAT
• Must provide access to all levels of care
• Develops business relationships with
• Primary care providers
• Specialty providers
• Outpatient, inpatient
• Ancillary providers
• RHC, FQHC

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Implementation Timeline

• Effective January 2009
• 720 Contract renewals completed between October 9
  and December 15
• 64 were tier 1, entry level medical home
• 32 were tier 2, advanced medical home
• 4 were tier 3, optimal medical home

11/23/2009
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Medical HomePart II

• Financing the New Model

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SoonerCare Choice Demographics
Source OHCA Annual Report, SFY07
Average Monthly Enrollment 84 are children
11/23/2009
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SoonerCare Choice Demographics,(contd)
Approximately 44 of adults may require ongoing
care coordination 4 of children
11/23/2009
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SoonerCare Choice Reimbursement
Unbundled to incorporate PCMH principles

• Monthly Case Mgmt / Care Coordination Fee
• Peer grouped by type of panel and capabilities of
  practice
• Visit based component
• Fee for service
• Expanded Performance Component (SoonerExcell)
• Transitional Payments in Year 1

11/23/2009
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Case Management/Care Coordination Fee

• Peer Grouped based on type of practice
• Children only
• Adults and Children
• Adults Only
• FQHCs/RHCs
• And
• Level of Medical Home
• Tier 1 Entry Level Medical Home
• Tier 2 Advanced Level Medical Home
• Tier 3 Optimal Level Medical Home

11/23/2009
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Case Management/Care Coordination Fee Summary
Rates based on a blend of the recommended rates
for the Medicare medical home demonstration and
the current SoonerCare rate for case
management Tier 1 includes additional add on
payments for 24/7 voice to voice and electronic
communication from OHCA
11/23/2009
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Tier 1 Entry Level medical Home Requirements

• Provides/coordinates all medically necessary
  primary and preventive services
• Participates in VFC and meets all reporting
  requirement for OSIIS
• Organizes clinical data in paper or electronic
  format
• Reviews all medications a patient is taking and
  maintains a medication list
• Maintains a system to track test and follow-up on
  results
• Maintains a system to track referrals including
  self reported referrals
• Provides care coordination and continuity
  including family participation
• Provides patient education and support

• Additional Add-on Payments
• Accepts electronic communications (0.05)
• Provides 24/7 voice-to-voice (0.50)

Upon CMS approval additional payment for
coordinating care for children in state custody
will be available
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Tier 2 Advanced Medical Home Requirements

• Tier 1 Mandatory requirements plus the
  following
• Obtains mutual agreement on medical home with
  patients
• Accepts electronic communications from OHCA
• Provides 24/7 voice to voice coverage. PAL does
  not meet qualifications
• Makes after hours care available to patients.
  Provider is available at least 30 hours per week.
  Uses open scheduling and walk-ins to provide
  continuity of care
• Uses mental health and substance abuse screening
  and referral
• Uses data from OHCA to identify and track
  patients inside and outside the PCP
• Coordinates care for patients who receive care
  outside the PCP location
• Promotes access and communication with patients

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Tier 2 Optional CriteriaMust Select Three

• Develop a PCP led health care team
• Provides after-visit follow up for medical home
  patients
• Adopts evidence-based clinical practice
  guidelines on preventive and chronic care
• Uses medication reconciliation to avoid
  interactions or duplications
• Serves children in state custody
• Uses a personalized screening brief intervention
  and referral for treatment (SBIRT)
• Participates in practice facilitation
• Makes after hours care available at least four
  hours each week outside 8am-5pm, M-F

11/23/2009
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Tier 3 Optimal Medical Home Requirements
These requirements are in addition to tier 1 and
2 requirements

• Organizes and trains staff in roles for care
  management, creates and maintains a prepared and
  proactive care team, provides timely call back to
  patients, adheres to evidence-based clinical
  practice guidelines on preventive and chronic
  care.
• Uses health assessment to characterize patient
  needs and risks
• Documents patient self management plan for those
  with chronic disease
• Develops a PCP led health care team
• Provides after visit followup for patients
• Adopts specific evidence based clinical practice
  guidelines on preventive and chronic care
• Uses medication reconciliation to avoid
  interactions
• Serves children in state custody
• Uses SBIRT

11/23/2009
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Tier 3 Optional Criteria
OHCA encourages providers to choose one or more
of the following as further enhancements to tier 3

• Uses integrated care plan to guide patient care
• Uses secure systems that provide for patient
  access to personal health information
• Reports to OHCA on PCP performance
• Accepts and engages a practice facilitator

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Incentive Component(SoonerExcell)

• Child Health Exams (EPSDT) and DTaP (1.5 m)
• Generic Drug Prescribing (1 m)
• Cervical cancer screenings (.3 m)
• Breast cancer screenings (.05 m)
• Physician inpatient admitting and visits (.85 m)
• ER utilization (.5 m)

Payments made quarterly. First payment made in
April 09 based on claim dates of service Oct
Dec and adjudicated through March 2009.
11/23/2009
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Transitional Payments Qualifications

• At least 250 SoonerCare members on their panel
  (200 for mid-levels)
• Not on the QA/QI noncompliance list for medical
  reasons
• Average office visit per member must be within
  one office visit per year of the average
  utilization for their panel type

11/23/2009
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Transitional PaymentsDistribution

• Total pool divided by total eligible member
  months
• Per Member amount is multiplied by actual MM in
  quarter
• This amount is multiplied by a factor determined
  by a providers financial response to the medical
  home model
• There are two categories of factors determined by
  the providers rural/urban classification
• Providers with above average utilization will
  receive an additional payment equal to 50 of the
  initial payment
• No provider will be made more than 90 whole with
  transitional payments

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Questions Comments

• Request your input MedHomeComments_at_okhca.org
• Updates in global and banner messages, provider
  letters, OHCA public website at
  www.okhca.org/medical-home
• Contact OHCA
• Melody Anthony
• Provider Services Director
• 405.522.7360 / Melody.Anthony_at_okhca.org
• Provider Services
• 877-823-4529, option 2

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Additional Resources

• Patient-centered primary care collaborative
  http//www.pcpcc.net/
• AAFP patient-centered medical home
  http//www.aafp.org/online/en/home/membership/init
  iatives/pcmh.html
• AAP medical home news http//www.aap.org/