Balanced Scorecard: Performance Management Process DoD Logistics

1
Balanced Scorecard Performance Management
Process DoD Logistics
10 June 2004
EI Toolkit Document version June 2004 Last
validated June 2004
EITK0604
2
Logistics Performance Management Process
Review Strategy Provide Strategic Guidance
Address Critical Issues Provide Guidance
Develop Strategic Objectives
JLB
Finalize Targets
Elevate Critical Issues
Process Groups
Provide Strategic Recs
Evaluate Performance Trending and Provide Recs
as Required
Formulate Performance Improvement Recs based on
Guidance
Define Capabilities Identify Metrics
Validate Recd Targets
SCC
MTSSG
Re-evaluate Perf. Trending
JDPO
DTTF
TLCSM
Services / Components
Implement Performance Improvement Recs
Re-evaluate Performance
Provide Baselines Recd Targets
Compare Performance Results to Targets Provide
to Process Groups