Current%20Trends%20in%20the%20European%20Quality%20Development%20by%20Prof.%20Dr.%20Pal%20Molnar%20President%20of%20the%20Hungarian%20National%20Committee%20for%20EOQ%20On%20the%20Occasion%20of%20the%2010th%20Anniversary%20of%20Croatian%20Society%20for%20Quality%20and%20European%20Quality%20Week%20(Month)%202003%20Zagreb - PowerPoint PPT Presentation

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Current%20Trends%20in%20the%20European%20Quality%20Development%20by%20Prof.%20Dr.%20Pal%20Molnar%20President%20of%20the%20Hungarian%20National%20Committee%20for%20EOQ%20On%20the%20Occasion%20of%20the%2010th%20Anniversary%20of%20Croatian%20Society%20for%20Quality%20and%20European%20Quality%20Week%20(Month)%202003%20Zagreb

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Some News from Hungary ... North America 11,82 % Australia/New Zealand 6,68 % Central and South Americas 2,64 ... Korea 15 424. Canada 11 435. Hungary 8 132 ... – PowerPoint PPT presentation

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Title: Current%20Trends%20in%20the%20European%20Quality%20Development%20by%20Prof.%20Dr.%20Pal%20Molnar%20President%20of%20the%20Hungarian%20National%20Committee%20for%20EOQ%20On%20the%20Occasion%20of%20the%2010th%20Anniversary%20of%20Croatian%20Society%20for%20Quality%20and%20European%20Quality%20Week%20(Month)%202003%20Zagreb


1
Current Trends in theEuropean Quality
DevelopmentbyProf. Dr. Pal MolnarPresident of
the Hungarian National Committee for EOQOn the
Occasion of the 10th Anniversary of Croatian
Society for Quality andEuropean Quality Week
(Month) 2003Zagreb (Croatia), 12th of November
2003
2
Main Subtopics
  • Introduction
  • Changes in Quality Matters
  • Present Situation of the Certification according
    to ISO 90012000 andISO 14001
  • Some News from Hungary
  • New Partnership between EOQ and EFQM for Renewed
    European Quality Movement

3
European Quality Week (Month) 2003
  • Quality in the Workplace Make It Happen!
  • For quality managers and quality experts and also
    for general managers who are involved in quality
    matters the questions for the future of jobs,
    professions, businesses, companies or the whole
    society concern the importance of quality, the
    role of quality specialists and the development
    of management in the future world.
  • It is very sure that changes will happen but
    nobody can predict which changes will happen.

4
Driving Forces
  • World-wide competition
  • Changing working conditions through communication
    technology
  • Less workers in production business
  • More workers in new businesses
  • New forms of work
  • Changing public sector (privatisation, CAF, QM)
  • European Union from 15 to 25

5
Hierarchy of Quality
6
Economic Weight of Quality Discipline
Seghezzi (2003)
7
  • - Quality of products, services and processes is
    a MUSTIntegrating Quality management essential-
    Supporting models ( ISO 9001,Six Sigma) flourish

8
Corporate
Total
Social
Quality
Quality
QualityInspection
Quality Assurance
Res-
Management
Management
ponsi-
(TQM)
bility
(CSR)
9
Number of ISO 9000 Certificates(worldwide)
10
ISO 90012000 Certificates in the World
  • Europe 53,87
  • Far East 20,05
  • North America 11,82
  • Australia/New Zealand 6,68
  • Central and South Americas 2,64
  • Total 100

11
The top 10 Countries and HungaryISO 90012000
Certificates
  • United Kingdom 63 725
  • USA 35 018
  • Germany 32 500
  • Italy 30 367
  • China 25 657
  • Australia 24 772
  • Japan 21 329
  • France 17 170
  • Korea 15 424
  • Canada 11 435
  • .
  • Hungary 8 132

12
The top 10 Countries and HungaryISO 14001
Certificates
  • Japan 8123
  • Germany 3380
  • United Kingdom 2722
  • Spain 2064
  • USA 1645
  • Australia 1370
  • Italy 1295
  • France 1092
  • China 1085
  • .
  • Hungary 153
  • .
  • Total 36765

13
  • Certification is worth and valuable if
    certificates are reliable and recognized.

14
Integrated Management System
Following main elements should be integrated
  • Quality
  • Environment
  • Occupational Health and Safety
  • Risk Management
  • Process management
  • Ethics

15
Forecast for Quality Management and Business
Excellence
Seghezzi (2003)
16
The EFQM Excellence Model
Application and Results in Hungary
  • National Quality Award
  • Regional Quality Awards
  • Education Quality Awards
  • Public Quality Awards
  • Quality Award in Health Care

17
New Partnership between EOQ and EFQM for Renewed
European Quality Movement
  • EOQ and EFQM will work together and collaborate
    with other European Associations to provide new
    ways of helping public, private, and not for
    profit organisations to improve their
    performance.
  • The aim of the new Movement is to provide new and
    more coherent ways of managing and taking the
    best from both well-tried and new management
    methods.

18
Renewed European Quality Movement
Advantages
  • Extended Scope
  • Strong Position
  • Better Understanding with Members, Government,
    Customers
  • No Competition of both Organizations
  • More Power for Quality Leaders

19
  • Many Success for theCroatian Society for
    Qualityin the next 10 years
  • and
  • Thank you for your kind attention!
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