C_C4H510_21 SAP Certified Application Associate - SAP Service Cloud 2111 - PowerPoint PPT Presentation

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C_C4H510_21 SAP Certified Application Associate - SAP Service Cloud 2111

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C_C4H510_21 SAP Certified Application Associate - SAP Service Cloud 2111 Vendor Name: SAP Code: C_C4H510_21 ------------------ For More Details Visit: ------------------ C_C4H510_21 Exams Description: The “SAP Certified Application Associate – SAP Service Cloud 2111” certification exam verifies that the candidate possesses fundamental knowledge and proven skills in SAP Service Cloud project implementation. ---------------------------- #exam #code #CC4H51021 #sap #certified #application #associate #service #cloud #questions #answers #pdfdumps #dumps #examdumps #exampdfdumps #CertsWarrior – PowerPoint PPT presentation

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Title: C_C4H510_21 SAP Certified Application Associate - SAP Service Cloud 2111


1
Introduction To C_C4H510_21 Exam
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C_C4H510_21 SAP Certified Application Associate -
SAP Service Cloud 2111
Get Latest Exams Questions Answers PDF Dumps
2
C_C4H510_21 SAP Certified Application Associate -
SAP Service Cloud 2111
C_C4H510_21 SAP Exam Title
Best Quality C_C4H510_21 exam Questions with
Answers
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3
Exam Code C_C4H510_21
C_C4H510_21 CCNA Exam Features
  • Vendor Name sAP
  • Questions 80
    Duration 180
  • Last updated OCT 19 2022
  • Price 49.00
  • Format Multiple
    Choice
  • Passing Score 65
  • Languages English

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4
C_C4H510_21 SAP Exam Description
  • The SAP Certified Application Associate SAP
    Service Cloud 2111 certification exam verifies
    that the candidate possesses fundamental
    knowledge and proven skills in SAP Service Cloud
    project implementation. This certificate proves
    that the candidate has the core understanding
    required of an application consultant and is able
    to apply the associated prerequisite skills
    practically under the supervision of an expert
    consultant in a project environment. The
    certificate issued for passing this exam will be
    valid for 5 years.

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5
C_C4H510_21 SAP Exam Notes
  1. To ensure success, SAP recommends combining
    education courses and hands-on experience to
    prepare for your certification exam as questions
    will test your ability to apply the knowledge you
    have gained in training.
  2. You are not allowed to use any reference
    materials during the certification test (no
    access to online documentation or to any SAP
    system).

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6
C_C4H510_21 SAP Exam Topic Areas
  • Please see below the list of topics that may be
    covered within this certification and the courses
    that cover them. Its accuracy does not constitute
    a legitimate claim SAP reserves the right to
    update the exam content (topics, items,
    weighting) at any time.
  1. Service Objects
    gt 12
  2. Service Elements and Notification
    8 - 12
  3. Personalization and Extensibility
    8 - 12
  4. Reporting
    8 - 12
  5. Basic Setup Settings
    8 - 12
  6. Data Management
    8 - 12
  7. Service Business Process
    8 - 12
  8. Communication Channel and Knowledge Base 8 -
    12
  9. Maintenance Plan
    lt 8
  10. User Management
    lt 8
  11. Contracts and Ticket Hierarchy
    lt 8

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7
1
Service Objects
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8
1. Service Objects gt 12
Explain Registered Products their usage in
Service Tickets. Explain Installed Base its
usage in Service Tickets. Explain Warranty
Management its usage in Service Tickets.
  • C4H510 (SAP CLOUD FOR CUSTOMER 2205)

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2
Service Elements and Notification
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10
2. Service Elements and Notification 8 - 12
Setup Service Levels, Categories and define Work
Distribution rules for Service Process. Set up a
notification process and configure conditions and
actions for workflows.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2205)
  • C4H510 (SAP CLOUD FOR CUSTOMER 2205)

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11
3
Personalization and Extensibility
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12
3. Personalization and Extensibility 8 - 12
Identify how to use personalization and
extensibility, including mashups and custom
business objects.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2205)

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13
4
Reporting
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14
4. Reporting 8 - 12
Leverage MS Excel with SAP Cloud for Customer
reports, and identify different components of
custom reports and interactive dashboards.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2205)

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15
5
Basic Setup Settings
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16
5. Basic Setup Settings 8 - 12
Identify standard implementation methodologies
used by SAP for SAP Cloud for Customer
implementations. Identify fine-tuning timeline
and dependencies in the context of the overall
project plan, and the ways to tailor the solution
by checking and adjusting the predefined settings
to meet the customers business requirements.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2205)

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17
6
Data Management
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6. Data Management 8 - 12
Use data migration templates, troubleshoot data
migration issues and understand mass data
maintenance. Describe the SAP pre-packaged
integration scenarios and optimal project
management practices related to system
integration.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2205)

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19
7
Service Business Process
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20
7. Service Business Process 8 - 12
Identify the different Service Processes and
their capabilities. Explain Time Recording and
Fulfillment in Service Tickets.
  • C4H510 (SAP CLOUD FOR CUSTOMER 2205)

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21
8
Communication Channel and Knowledge Base
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22
8. Communication Channel and Knowledge Base
8 - 12
Communication channels for Service Tickets.
Knowledge Base in SAP Service Cloud.
  • C4H510 (SAP CLOUD FOR CUSTOMER 2205)

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23
9
Maintenance Plan

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24
9. Maintenance Plan lt 8
Explain Maintenance Plan its usage in Service
Tickets.
  • C4H510 (SAP CLOUD FOR CUSTOMER 2205)

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25
10
User Management
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26
10. User Management lt 8
Perform tasks associated with the maintenance of
employees, business roles and users, as well as
set up data restrictions.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2205)

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27
11
Contracts and Ticket Hierarchy
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28
11. Contracts and Ticket Hierarchy
lt 8
Explain Contracts Case Management in Service
Tickets.
  • C4H510 (SAP CLOUD FOR CUSTOMER 2205)

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29
General Information
  1. Exam Preparation
  2. Safeguarding the Value of Certification

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30
A. Exam Preparation
All SAP consultant certifications are available
as Cloud Certifications in the Certification Hub
and can be booked with product code CER006. With
CER006 SAP Certification in the Cloud, you can
take up to six exams attempts of your choice in
one year from wherever and whenever it suits
you! Test dates can be chosen and booked
individually. Each specific certification comes
with its own set of preparation tactics. We
define them as "Topic Areas" and they can be
found on each exam description. You can find the
number of questions, the duration of the exam,
what areas you will be tested on, and recommended
course work and content you can
reference. Certification exams might contain
unscored items that are being tested for upcoming
releases of the exam. These unscored items are
randomly distributed across the certification
topics and are not counted towards the final
score. The total number of items of an
examination as advertised in the Training Shop is
never exceeded when unscored items are
used. Please be aware that the professional-
level certification also requires several years
of practical on-the-job experience and addresses
real-life scenarios. For more information refer
to our SAP Certification FAQs.
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31
B. Safeguarding the Value of Certification
SAP Education has worked hard together with the
Certification Enablement Influence Council to
enhance the value of certification and improve
the exams. An increasing number of customers and
partners are now looking towards certification as
a reliable benchmark to safeguard their
investments. Unfortunately, the increased demand
for certification has brought with it a growing
number of people who to try and attain SAP
certification through unfair means. This ongoing
issue has prompted SAP Education to place a new
focus on test security. Please take a look at our
post to understand what you can do to help to
protect the credibility of your certification
status.
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32
Have questions?
Visit Our Website For the Help Center
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33
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