How You Can Resolve the QuickBooks Payroll Error 15222? - PowerPoint PPT Presentation

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How You Can Resolve the QuickBooks Payroll Error 15222?

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For example, when updating Maintenance Release, Critical Fixes, Essentials, or Payroll tax tables in the Update QuickBooks Desktop window, you may get QuickBooks Error 15222, which is not common but difficult to fix. If you're having trouble with QuickBooks and getting the error message "Error Code: 15222," you may quickly resolve the problem by following the instructions in this article. – PowerPoint PPT presentation

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Title: How You Can Resolve the QuickBooks Payroll Error 15222?


1
How You Can Resolve the QuickBooks Payroll Error
15222?
2
No matter the size or type of business,
QuickBooks's payroll functionality is crucial to
ensuring timely and accurate payment of
employees. Unfortunately, payroll is also more
prone to mistakes than other QuickBooks
functions, and a simple oversight can have
far-reaching consequences for your payroll
processes. For example, when updating
Maintenance Release, Critical Fixes, Essentials,
or Payroll tax tables in the Update QuickBooks
Desktop window, you may get QuickBooks Error
15222, which is not common but difficult to fix.
If you're having trouble with QuickBooks and
getting the error message "Error Code 15222,"
you may quickly resolve the problem by following
the instructions in this article. You must be
wondering how to resolve QuickBooks error 15222.
The 15xxx series of errors is a well-known subset
of problems with QuickBooks, and it manifests
itself when the user attempts to install the most
recent payroll updates for their device. The
most common cause of this problem is an incorrect
configuration of Internet Explorer, while other
possible reasons exist. Eventually, when the
situation arises, the update fails to finish
correctly, which in turn causes more issues to
occur. In extreme cases, your device can simply
cease responding to your commands or refuse to
boot up the next time you try to use it.
Reasons behind QuickBooks Error 15222
3
  • The most common cause of QuickBooks error 15222
    is invalid or missing digital signature
    certificates in the web browser. Below is a list
    of other potential reasons for QuickBooks Desktop
    issue 15222.
  • Outdated versions of the QuickBooks Desktop
    software, such as 2015 and earlier.
  • Error 15222 occurs when QuickBooks cannot connect
    to the internet because of system security
    measures such as antivirus, firewall,
    anti-malware, and anti-spyware software.
  • You have probably switched from Internet Explorer
    to another browser like Firefox or Safari as your
    primary browser.
  • This Windows session does not have the user
    registered as an administrator.
  • Another common cause of QuickBooks payroll update
    error 15222 is an incorrect Windows computer
    date/time.
  • How to Troubleshoot QuickBooks Error 15222?
  • Activate Digital Signature in IE

The purpose of a digital signature is to ensure
that a given application is legitimate. For
example, if QuickBooks Desktop's digital
signature is invalid, it won't be able to get the
latest patches from the Intuit update server.
4
  • If you want to access QuickBooks with Windows
    File Explorer, navigate to C Program Files/
    IntuitQuickBooks.
  • If you're using QuickBooks, you can find the
    QBW32.exe file by browsing to the appropriate
    location.
  • When you right-click on the QBW32.exe file, you
    can access its settings.
  • You may find a list of signatures in the Digital
    Signature menu.
  • To view the digital signature details for Intuit
    Inc., click the button shown.
  • To see the certificate, choose it from the
    Digital Signature Details window and then click
    View Certificate.
  • Select Install Certificate from the Certificate
    window's actions menu.
  • Keep selecting Next until the Finish button
    appears.
  • Select Final and reboot the computer.
  • Make another attempt to update QuickBooks.
  • Adding QuickBooks to the Exclusion List for
    Security Programs
  • Adding QuickBooks processes and domains to the
    list of exceptions in the security program
    settings could alleviate any concerns that
    problem 15222 is caused by a security program's
    stance on the software's use.

If you use one, you must add the following
domains to the external firewall's exception
settings.
5
  • QuickBooks.com
  • QBW32.exe
  • Payroll.com
  • Intuit.com
  • qbupdate.exe
  • Make Your Preferred Browser the Default
  • QuickBooks Desktop connects to the internet via
    Internet Explorer's default configurations. On
    the contrary, if you don't use Internet Explorer
    as your regular browser, QuickBooks may need help
    downloading the updates.
  • Launch Internet Explorer, then go to the Menu bar
    and choose Tools, followed by Internet Options to
    make it your default browser.
  • To set a program as the default, select it from
    the Programs menu and click Make Default.
  • The last step is to click OK and then restart the
    QuickBooks update.
  • Use QuickBooks File Doctor to Fix the Problem
  • The QuickBooks File Doctor is an excellent
    program for fixing common problems with company
    files and networks.

6
  • Navigate to where you stored downloads, and
    double-click the QuickBooksToolHub.exe file to
    launch the installer.
  • The software can only be installed if you accept
    the license terms and conditions.
  • For the installation to continue, please click
    Next.
  • To access the QuickBooks Desktop Tool Hub after
    its installation, double-click the shortcut that
    has been added to your desktop.
  • Click the Program Issues button and then choose
    to Run the QuickBooks File Doctor.
  • Then, choose "Repair the file for your existing
    version of QuickBooks" and proceed.
  • If the "QuickBooks Major Upgrade Error 15222"
    still appears after the file repair procedure is
    finished, then the upgrade will likely fail.
  • Check your internet connection if you still see
    QuickBooks Error 15222 after trying these
    solutions. Get in touch with an IT expert for
    assistance if you're having problems connecting
    to the internet.
  • Final Words
  • We have seen how to resolve QuickBooks error
    15222. Intuit QuickBooks and its add-ons are
    prone to error messages in the 15XXX series
    whenever updates are attempted. There are several
    causes of QuickBooks Update Error 15222, the most
    common of which is that QuickBooks cannot connect
    to the internet to download the updated files.
    Different error messages may appear depending on
    your specific error code.
  • Payroll and other QuickBooks online services
    require a current version of QuickBooks Desktop
    to get updates. Ensure you're not running an
    out-of-date version of QuickBooks to avoid
    problems.
  • However, if a user still faces the QuickBooks
    error 15222, it is suggested to contact the 24/7
    QuickBooks errors support team at 1-800-615-2347.
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