5 Customer Loyalty Techniques That Will Tell You the Truth About Success - PowerPoint PPT Presentation

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5 Customer Loyalty Techniques That Will Tell You the Truth About Success

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A loyal customer visits and purchases goods from your store repeatedly The individual is happy to shop at your retail establishment A loyal customer does not switch over to purchasing products from a competitor The higher the loyalty of a customer the more likely the individual will be in visiting your store again – PowerPoint PPT presentation

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Title: 5 Customer Loyalty Techniques That Will Tell You the Truth About Success


1
  • 5 Customer Loyalty Techniques That Will Tell You
    the Truth About Success

2
Who is a loyal customer?
  • A loyal customer visits and purchases goods from
    your store repeatedly
  • The individual is happy to shop at your retail
    establishment
  • A loyal customer does not switch over to
    purchasing products from a competitor
  • The higher the loyalty of a customer the more
    likely the individual will be in visiting your
    store again

3
Loyalty techniques that boost sales
  • High-value treatment
  • Loyalty points
  • Address important events
  • Exclusive membership
  • Upsell

4
High-value treatment
  • Give customers a warm welcome as they enter your
    store
  • Offer shoppers special consideration to help find
    what they are looking for
  • Make customers feel one with your business

5
Loyalty points
  • Award points to a customer every time the
    individual shops at your store
  • Reward customers with a gift after a
    predetermined number of visits
  • Use a POS system to track loyalty points

6
Address important events
  • Engage with customers on days that are of
    significance to them
  • Send out notifications wishing customers on days
    such as birthdays and festivals
  • Wishing shoppers on pivotal days shows that you
    care about them

7
Exclusive membership
  • Create a membership program that customers can
    sign up to reap exclusive benefits
  • Provide unmissable deals on specific products or
    services
  • Assign discounts against customers under the
    exclusive membership category

8
Upsell
  • Analyze customer purchase behaviors
  • Recommend products that are relevant to a
    customers shopping interests
  • Upselling enables you to reap higher profits

9
Manage customer loyalty with SmartPOS
  • SmartPOS is a top-notch Point of Sale system
  • It contains powerful features for managing
    customer loyalty
  • SmartPOS tracks customer purchase behavior,
    demographics, interests, and more
  • The software allows you to quickly create
    promotions and exclusive membership campaigns
  • It is easy to use, fast, secure, and cloud-based

10
How to purchase SmartPOS
  • Visit our site https//smartposwebcom/ to learn
    more
  • Call our office in India at 91-44-6672888 or at
    91-7010989830
  • Call our office in Germany at 49 (0)40 609 410
    932
  • Alternatively, you can email us at
    info_at_smartpoint.in

11
  • Thank You
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