How order to cash (lead to payment) process works in netsuite?

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INTRODUCTION

• In NetSuite, the order to cash is a business
  process starting from customer interest to buy a
  product or services and for receiving and
  processing orders placed by customers.
• Lets learn about the most important aspects of
  the Order to Cash Cycle.

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WHAT IS A LEAD?

• Lead is a company or person who shows interest in
  what your business is selling.
• They show their interest by sharing the contact
  number, email or they might visit the companys
  website.
• NAVIGATION TO CREATE A LEAD
• Navigate to List gtgt Relationship gtgt Lead gtgt New.
• The first step for the order to cash process is
  to create a lead and then convert the lead to a
  prospect.

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WHAT IS A PROSPECT?

• A prospect is a customer who can buy a product or
  service from a company but has not purchased it
  yet. Once the prospect buys the product or
  service, they become a customer.
• NAVIGATION TO CREATE A PROSPECT
• Navigate to List gtgt Relationship gtgt prospect gtgt
  New

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SUB-PROCESSES OF ORDER TO CASH PROCESS

• 1) CONVERT LEAD TO PROSPECT
• Navigate to Transactions gtgt Sales gtgt click Create
  Opportunities. Here opportunities page will open,
  fill all the necessary fields, and save them,
  then after that on the Opportunity page In
  progress status is displayed. Now lead is shown
  to us in the prospect list because lead is
  converted into the prospect.
• Using navigation to generate an opportunity
• Navigate to Transactions gtgt Sales gtgt Create
  Opportunities.

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SUB-PROCESSES OF ORDER TO CASH PROCESS

• 2) CONVERT PROSPECT TO CUSTOMER
• Navigate to Transactions gtgt Sales gtgt Create
  Opportunities gtgt List.
• Open the Opportunity gt click on the edit button
  gtgo to the sales sub-tab gt navigate to Sales gtgt
  Estimates gtgt New Quote.
• On Quote Page, fill in all the necessary fields,
  and save it.
• Convert prospects into a customer by clicking on
  any of the following options.
• Sales Order
• Cash Sale
• Invoice

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SUB-PROCESSES OF ORDER TO CASH PROCESS
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SUB-PROCESSES - ORDER TO CASH PROCESS

• Cash Sale
• If the customer is buying a product by paying
  money at the time of the sale, then they can
  select cash sale, and the seller will just hand
  over the product to the customer. The payment
  could be in the form of cash, check, or credit
  card.
• Invoice
• Invoice helps you to maintain a record of all the
  sales that are happening in your business.
• Sales Order
• This is the most often used method to create
  prospects for customers by using the sales order
  button.

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• Step 1
• After clicking on the sales order button all the
  necessary fields are already filled just save it.
  After saving, a sales order is created, wow the
  prospect has shown us in the customer list
  because Prospect is converted into the
  customer.
• Step 2
• You can see the Approve button on the sales order
  page and the status will be Pending Approval.
  After clicking on the Approve button, The sales
  order will be Approved.

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• Step 3
• You can see the Fulfill button on the sales order
  page and the status will be Pending
  Fulfillment. After clicking on the Fulfill
  button, an item fulfilment page is opened then
  click on the Save button.

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• Step 4
• Once you click on the save button on the pending
  fulfilment page, the Item fulfilment page will be
  opened, and on that the Mark Packed button will
  be visible and the status will be changed to
  Picked. Now click on the Mark Packed button.

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• Step 5
• Once you click on the Mark Packed button on the
  item fulfilment page, On the same page the Mark
  Shipped button will be visible and the status
  will be changed to Packed. Now click on the
  Mark Shipped button.

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• Step 6
• After clicking the Mark shipped button on the
  item fulfilment page, On the same page, the bill
  button will be visible, and the status will be
  changed to Shipped. Now click on the bill
  button. After clicking on the Bill button, the
  invoice is generated. Now, Save the Invoice.

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• Step 7
• The Invoice page is open, click on the Accept
  payment button.
• Select the payment method, and save it (i.e.,
  credit card, check, cash, etc.).
• Now, move to the payment page, the Deposited
  status will display.
• NetSuite makes business management much easier.
• NetSuite can help businesses significantly the
  company can significantly improve the
  Order-to-cash process and resolve issues with
  automated tools and real-time information.
• Our experts at The BlueFlame labs have immense
  experience regarding such NetSuite
  implementations and will be more than happy to
  assist you.