How to fix your frozen Mac computer - PowerPoint PPT Presentation

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How to fix your frozen Mac computer

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Are you getting frustrated from your frozen Mac and don’t know what to do? There is no need to worry if your Mac computer is freezing or getting slow. We are here to help you fix your Mac if it is freezing. – PowerPoint PPT presentation

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Title: How to fix your frozen Mac computer


1
How to fix your frozen Mac computer
  • Are you getting frustrated from your frozen Mac
    and dont know what to do? There is no need to
    worry if your Mac computer is freezing or getting
    slow. We are here to help you fix your Mac if it
    is freezing.  The problem creates when you are
    about to complete a project, and you need to
    reboot your PC, and because of that, you lose all
    your work. It looks like you will never finish
    your task. Therefore, we have included some
    methods to fix the freezing issues on your Mac,
    along with detailed steps to identify the problem
    from the root. So, lets try to fix the freezing
    problems on a Mac computer. 
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2
Force Stop unresponsive apps
  • First, you have to make sure if an app is causing
    the issue. If an app on a PC is freezing, it can
    cause a Mac to lock. So, if an app has stopped
    working and you are trying to exit it but fail,
    then, in that case, press Ctrl and hit the app
    icon from the Dock and take the mouse pointer on
    the Quit button. Both Hold Option and Quit allow
    you to Force Quit the app.
  • You can also try a different way to access the
    Force Quit window by using OptCmdEsc. After
    accessing the window, locate the app that you
    have to close and hit Force Quit and again press
    Force Quit to confirm the prompt. You can also
    try relaunching the app if Finder isnt working. 
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3
Reset the System Management Controller
  • The System Memory Controller is responsible for
    many things on your Mac, including battery
    management, keyboard backlighting, etc. So, if
    your Mac often freezes, you can try resetting the
    SMC. 
  • If you have a MacBook that hasnt a T2 Security
    Chip, you must first shut it down. After that,
    hit ShiftCtrlOpt and the power button at once.
    Dont release all these keys until 10 seconds.
    Now turn on your computer by clicking the power
    button. In the case of a Mac desktop that hasnt
    a T2 chip, you have to turn it off and then
    disconnect the power cord and dont plug it until
    15 seconds. Plug it again and switch on your
    computer.  
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4
Reset PRAM/NVRAM
  • There are some settings on Mac that are quickly
    accessed by the computer and such settings are
    stored under Macs PRAM and NVRAM (small sections
    of memory). If they have any errors, they can
    cause your Mac to freeze. So, resetting them may
    fix the freezing issue. Both share the same
    resetting process. First, you have to shut down
    your Mac and then power it on and instantly use
    the shortcut OptCmdPR. Dont release these
    keys until 20 seconds, and the Mac may reboot at
    this time. 
  • If you hear a startup sound on your Mac while
    powering it on, do free the keys as the sound
    starts. If your Mac combines a T2 chip, you will
    need to release them as the Apple logo appears. 
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5
Boot up in the safe mode
  • You can try booting up your Mac in safe mode.
    This act may fix many problems linked with
    freezes and let you know why the issue is. Safe
    mode checks the startup disk and also stops some
    apps and processes from working. 
  • First, to boot a Mac in safe mode, turn off your
    Mac and instantly power it on and click and hold
    the Shift key. Do free the Shift key as the login
    window appears. In case of the encryption of the
    startup disk, you may need to log in two times
    once while unlocking the startup disk and
    secondarily while logging into Finder. 
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6
Run the Apple Diagnostic Test and Apple Hardware
Test on older Macs
  • If you are still experiencing freezing, you
    should also make sure whether the issue is from
    the hardware end. To fix the problem from the
    hardware end, you will need to run the Apple
    Diagnostic Test. To do so, start by unplugging
    all external devices, excluding keyboard, mouse,
    display, power cord, and Ethernet connection if
    you have any. After that, power off your Mac, and
    before that, ensure that you have placed your Mac
    on a solid and flat surface, which should have
    proper ventilation. 
  • Now power on your Mac and instantly click and
    hold the D key. Dont release this key until you
    see a screen explaining about choosing a
    language. So, select a language and let the
    diagnostic test complete. It may take a few
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7
Visit an Apple Store
  • If you have tried every possible solution, but
    the freezing issue hasnt been resolved yet, it
    is the time for the involvement of a
    professional. Consider a certified technician
    with proper training in diagnosing and treating
    Mac. 
  • In that case, you have to find the nearest Apple
    Store or Apple Authorized Service Provider in
    your region. To locate the store, visit
    locate.apple.com and go through the on-screen
    guidelines. 
  • If you dont want to go to Apple, you can go with
    a third-party repair shop that works with trained
    professionals in Mac repairing. That doesnt mean
    that you should go to any repair shop. Always
    consider going to an Apple Authorized Service
    Provider. Going to an authorized service center
    means you will get authenticity in replacing
    defective parts also, the technicians will be
    experienced in the respective field. https//com
    munityfornorton.com/
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