What are the major benefits of using AI and chatbots for business?

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What are the major benefits of using Al and
chatbots for business?

• Digital marketing methods are no longer
  restricted to human or manual ability. It has
  crossed this stage and has chosen to use the
  technology too. It is said that when technology
  and the human brain are used collectively,
  results come as desired. Artificial intelligence
  is the talk of the town and for now, it is also
  the talk of the digital market. A digital
  marketing agency in Hyderabad is trying to
  incorporate and use artificial intelligence
  in different ways so that brands and
  companies work every time and are available
  at any time. Customer queries come at their
  convenient time and the brand's availability,
  hence to manage and balance the two, Digital
  marketing agencies are doing collaborative
  work with their market knowledge, expertise,
  and experience with technology. One such
  relieving technology is Chatbots. Many times
  clients leave a query at a very odd time
  when none of the brand's personnel are
  available to answer them, chatbot rescues
  the brand then. It is a chat robot that talks
  to the customer and generates a token number
  or queue number till the person is
  present and available to solve the query.
  This gives the customer an understanding
  that their query will be solved and they
  don't go off your website to your
  competitor's website. Likewise, there are
  multiple benefits of chatbots. Let me tell
  you about some of the exciting benefits of
  chatbots today.
• They introduce your customers to the company
  Chatbots much before resolving the query talk
  about the vital and initial points of the
  brand or company. This helps the customer to
  know better about the company and also the
  queries solved through chatbots are systematic
  and which talks a lot about the company
  environment and ethics.
• Always available Working only with the human
  person can be an issue or challenge when queries
  come late at night or at a time when people
  aren't physically available, chatbots come to
  the brand's rescue then. These talk about
  the basics of the company and registers
  the issue and issues tokens which can be
  solved after some time. With this practice,
  brands don't lose customers and build trust in
  them.
• Builds trust and brand identity Chatbots
  registering the complaints or queries forms
  a professional image of the company in the
  eyes of the customers and this helps in
  creating a professional brand identity. Also
  with issuing tokens customers know that their
  query will be answered