How People Will Be Loyal Online Customer for your Medical App During Lockdown - PowerPoint PPT Presentation

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How People Will Be Loyal Online Customer for your Medical App During Lockdown

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How People Will Be Loyal Online Customer for your Medical App During Lockdown It took a pandemic to realize the potential of Medicine App and E-Pharmacies as a technological revolution in the healthcare space. After years of being under a regulatory quagmire because of lobbying by brick-and-mortar pharmacies, the segment witnessed a massive shift as India went into a lockdown in March to curb the spread of Covid-19. (BBGV1262021) – PowerPoint PPT presentation

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Title: How People Will Be Loyal Online Customer for your Medical App During Lockdown


1
How People Will Be Loyal Online Customer for
your Medical App During Lockdown
2
  • It took a pandemic to realize the potential of
    Medicine App and E-Pharmacies as a technological
    revolution in the healthcare space. After years
    of being under a regulatory quagmire because of
    lobbying by brick-and-mortar pharmacies, the
    segment witnessed a massive shift as India went
    into a lockdown in March to curb the spread of
    Covid-19. (BBGV1262021)When the going got
    tough, Medicine Apps found ways to take orders,
    deliver medicine, and nurture new customers
    online. They pivoted operations in a number of
    ways to continue revenue streams while building
    clientele. As stores and retail operations
    re-open, they who found new e-customers will want
    to turn them into long-term customers. If you
    also have a brick-and-mortar storefront, you will
    have to mix old and new methods to retain and
    convert online buyers. Use Your Data.New
    online customers have given you more information
    than in-person customers ever did. You have phone
    numbers and email addresses. You even have home
    addresses, if you were shipping items. Also, you
    can see what items each person has purchased in
    the past. Use this intel to customize product
    suggestions, specials, or email promotions.
    Notify customers via text of same-day flash deals
    to entice them to stop into your location. If
    possible, pull up a customers data while they
    are in the store so you suggest suitable products
    and services specific to their past preferences.

3
  • Safety Still Matters.Cleaning protocols have
    become a habit, so keep it up. E-customers who
    were uncomfortable with in-person shopping will
    be slower to walk through your doors. They want
    to feel safe and respected, so maintain what you
    are doing and market your determination to keep
    everyone healthy. Make Your Storefront a
    Destination Experience.A dedicated online buyer
    could be a tough convert to in-store purchasing.
    Yet, they know your name and products already,
    which is critical to getting them into your
    store. A new product launch, a seasonal menu
    item, or a customer appreciation event are all
    reasons for an online customer to visit your
    store. Sell However Customers Want to
    Buy.Perhaps you didnt plan to offer take-out
    orders and curbside pick-up at your restaurant.
    But dont hastily eliminate that option as indoor
    dining becomes more normal. Industry data
    indicates that food order and delivery services
    will be in more demand going forward than they
    were before the pandemic. And if you are like
    many food franchises, profit margins were higher
    with take-out and delivery, so it is a valuable
    service to provide. But no matter the industry,
    if your customers (especially new online buyers)
    want to maintain their shopping style, let them.

4
  • Keep Your Covid-era Services.Some of your
    existing customers (online or otherwise) will
    like your new menu of products and services. For
    example, a gym franchise that offered outdoor
    spinning classes may discover that people liked
    being outside. The creativity evident in new
    services during the days of closed doors might be
    a boon to keeping your current customers happy.
    Landlords are also interested in working with
    retailers, which suggests you will have
    flexibility in negotiations for more spaceit
    just might be outdoor space. Of course, if you
    offered the spinning class online, then keep that
    service and keep all the customers that use it.
    The pandemic was the breeding ground for a
    digital surge that changed the way we do
    business.Do you need help? Do you want to have
    local online customer for your medical app during
    lockdown?Contact Us
  • Address Unit No. 450, Mastermind-1 Premises,
    Royal Palms, Goregaon (E.), Mumbai 400065
  •  
  • Mobile No 91 9137256150
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