How Teleworking Solutions has reshaped businesses during COVID-19 - PowerPoint PPT Presentation

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How Teleworking Solutions has reshaped businesses during COVID-19

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Contact Center solution is one of the easiest ways to integrate with third party databases, CRMs and connectors provide a simple and easy way to capture, analyze and leverage customer data that can be useful for improving the customer relationship and the business's productivity. CloudConnect’s Cloud Contact Center Solution is one of the best options for you which can help you for better customer Experience. – PowerPoint PPT presentation

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Title: How Teleworking Solutions has reshaped businesses during COVID-19


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How Teleworking Solutions has reshaped businesses
during COVID-19
2
All business owners have excellent business sense
and strategies to manage their businesses. They
know about the different kinds of problems and
are always ready with the best possible way out.
But for almost two years, The world is facing one
of the most dangerous pandemic COVID-19 which
has lead to the health and economic crisis.
3
The COVID-19, has pushed all the businesses to do
work-from home (WFH) which is the safest thing to
do nowadays but is not as productive as going to
office. To overcome this problem CloudConnect
Communications has teleworking solution for your
business. Teleworking means working from home or
remotely using modern technology and
telecommunications to remain in touch with the
employer, employees or customers. This solution
helps to run businesses properly without any
interruption and in a more productive way.
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  • Types of Teleworking Solutions
  • Cloud Video Conferencing
  • Contact Center Solution
  • Hosted Phone System

Cloud Video Conferencing When in-person meetings
are impossible or impractical, video conferencing
is the best alternative. Video conferencing tools
should, at the very minimum, have high-quality,
reliable video and audio with screen-sharing and
file-sharing capabilities.
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Additional great-to-have features include and the
ability to join a meeting without having to
download anything. CloudConnects WeConference
platform power your business with a simple yet
effective solution with no technological
interruptions.
Contact Center Solution The term Contact Center
Solution and call center solution is often used
interchangeably but, the primary difference
between the two is that call centers only handle
inbound or outbound calls, while a contact center
offers Omni-channel customer support, including
email, chat, voice over IP (VoIP), and website
support.
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Cloud PBX System The Cloud PBX system is also
known as PBX on Mobile. This phone system is
hosted on Cloud and it offers a complete range of
virtual or digital business telephone Direct
Inward Dialing (DID) numbers (i.e., without the
need to issue / provision any additional SIM
Cards) for all employees. CloudConnects PBX on
Mobile for businesses can be integrated
seamlessly with the existing premise based PBXs.
7
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