4 ways IVR adds value to your company - Studio52 - PowerPoint PPT Presentation

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4 ways IVR adds value to your company - Studio52

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IVR has been a staple of contact centers for many years and while there are many competitors in the market, it’s still going strong. As technology continues to evolve, IVR is turning into an intelligent digital assistant making it more conversational, personalized, and strictly focused on customer success. Technological advances in artificial intelligence and machine learning in the last few years will continue to drive change for IVR systems and make them even more powerful. – PowerPoint PPT presentation

Number of Views:2
Date added: 22 February 2021
Updated: 22 February 2021
Slides: 3
Provided by: Username withheld or not provided
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