Latest Challenges of Outsourcing to India & How to Overcome Them - PowerPoint PPT Presentation

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Latest Challenges of Outsourcing to India & How to Overcome Them

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Offshore outsourcing has its own share of challenges. Here are the top five challenges of offshore outsourcing and the solutions to overcome them. – PowerPoint PPT presentation

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Title: Latest Challenges of Outsourcing to India & How to Overcome Them


1
Latest Challenges of Outsourcing to
India And How to Overcome Them
2
Introduction
  • If you ever wondered why the trend of outsourcing
    business services to India is gaining momentum so
    quickly and boldly, heres what Peter Ferdinand
    Drucker, an American management consultant,
    author and educator, has to say
  • Do what you do best and outsource the rest!

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Introduction
  • The term offshore outsourcing seems like an
    impeccable business tactic today, but it was only
    in the late eighties that it was effectively
    adopted by small, medium and large-scale
    businesses.
  • Outsourcing business services to India has proved
    to be a life-altering experience for numerous
    business owners because of the cost-effectiveness
    and peace of mind that comes naturally with it.
  • But as they say - no pain, no gain there are
    some major challenges associated with
    outsourcing. Today, lets discuss the top five
    challenges of offshore outsourcing and the
    solutions to overcome them.

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Challenge1 - Feeling of Uncertainty for In-House
Employees
  • As soon as you break the news of outsourcing
    work, in-house employees get the feeling that the
    organization is cutting costs and hence, their
    jobs might be in danger.
  • As a result, they start panicking and looking out
    for other work opportunities, which in turn
    increases the companys attrition rate and
    decreases the work performance rate.

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Solution
  • In such a scenario, retaining your in-house
    employees is very important. Experts suggest
    building up a multiple-domain excellence centre,
    wherein your existing employees can develop
    skills in different functional areas and
    processes.
  • Not only will this make your workforce more
    versatile, it will also make your employees feel
    more confident and less fearful of losing their
    jobs.

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6
Challenge2 Whom to Choose?
  • Considering the huge demand for outsourcing
    business services to India, hundreds of
    outsourcing providers have jumped into the market
    to try their luck.
  • Such cut-throat competition makes it all the more
    important for you to choose the right outsourcing
    partner.
  • Collaborating with an inappropriate vendor may
    lead to misunderstandings and frustration,
    subsequently resulting in messed up or delayed
    project deliveries.

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Solution
  • Heres a step-by-step guide to ensure that you do
    not select the wrong vendor for outsourcing
    business services to India
  • Make a list of your requirements from your remote
    employees.
  • Shortlist some trusted service providers in the
    business, and assess them for your work and
    support requirements.
  • In case your chosen outsourcing partner offers
    free trials, go for it before trusting them with
    long-term contracts.
  • Get an all-inclusive service agreement in place
    and do not forget to read the terms and
    conditions before signing it.

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8
Challenge3 Misunderstanding Legal Implications
  • Business owners facing challenges in outsourcing
    point out that there is nothing more disastrous
    than misunderstanding a legally-binding service
    contract.
  • Doing so increases the chances of failure of your
    outsourcing venture.

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Solution
  • Getting wrongfully trapped in legal implications
    can be easily avoided by following the local
    laws.
  • Also, it is best to be open and candid about all
    the terms imposed by both the parties.

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10
Challenge4 Confusing Cultural Tangles
  • Outsourcing work to a different geographical
    location is intriguing as it invites a lot of
    fresh ideas and perspectives to make your
    business stronger and more unique.
  • But it also brings along two types of cultural
    differences or peculiarities professional and
    regional. Resolving these cultural tangles is not
    as easy as it seems, but heres how you can
    overcome this outsourcing problem.

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Solution
  • It is always better to comprehensively study the
    various complexities involved in the process of
    outsourcing. This will enable the outsourcer to
    understand how offshore outsourcing is expected
    to affect the everyday lives of their remote
    employees with different cultural backgrounds.
  • To establish a system of cultural coherence
    between both the parties, you could also try
    bringing in a robust multi-cultural sensitization
    program.

www.virtualemployee.com
sales_at_virtualemployee.co
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(1)8776978006
12
Challenge5 Losing Control over Outsourced
Processes
  • While outsourcing business services to India,
    remember that many outsourcers forget about the
    work after outsourcing it, anticipating that it
    will be completed efficiently within the desired
    time frame.
  • This can either make your remote team
    over-confident/complacent, or lose your control
    over your business functions gradually.

www.virtualemployee.com
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(1)8776978006
13
Solution
  • Micromanagement is always a no-no, but you still
    need to track work progress to avert project
    management hurdles down the road.
  • This will help you in keeping the processes up
    and running. You can also be in complete control
    of the outsourced project this way.

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sales_at_virtualemployee.co
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(1)8776978006
14
You Can Reach Us
  • VIRTUAL EMPLOYEE
  • www.virtualemployee.com
  • Breakwater Marketplace, 91 Camden Street,
  • Suite 312, Rockland, ME 04841, USA
  • (1) 877-697-8006
  • sales_at_virtualemployee.com

15
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