Shared Services Market

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SHARED SERVICES MARKET ANALYSIS

• Shared Services Market, By Component
  (Software, Services, Consulting, Integration,
  Maintenance), By End-use (Banking, Financial
  services and Insurance (BFSI), Media and
  Entertainment, Manufacturing, Healthcare, IT and
  Telecom, Retail Hospitality and Others), By
  Deployment (Cloud and On Premise)and By Region
  (North America, Europe, Asia Pacific, Latin
  America, Middle East and Africa) - Size, Share,
  Outlook, and Opportunity Analysis, 2019 - 2027

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• Market Overview
• The global shared services market was valued US
  28.79 Bn in 2019 and expected to reach US 98.17
  Bn by 2027.

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Market Dynamics- Drivers

• Growing emphasis on cost reduction in overall
  operations is expected to drive growth of the
  global shared services market during the forecast
  period
• Rising demand for enhancing customer service is
  expected to propel the global shared service
  market growth over the forecast period

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Figure .1 Market Share
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Market Dynamics- Restraints

• Challenges regarding data security and complexity
  are expected to restrain growth of the global
  shared services market over the forecast period
• Negative impact of technological innovations is
  expected to hamper the global shared services
  market growth over the forecast period

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Market Opportunities

• Legal end-use segment can provide major growth
  opportunities for market players
• Massive growth opportunities in emerging markets

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Figure .2 Market
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Market Trends

• Growing trend of process efficiency, process
  standardization, and centralization of data
• Increasing popularity of self-service and
  cloud-based solutions
• Segment information
• In global shared services market, by End-use
  segment, the IT Telecom segment dominated the
  global market in 2019, accounting for 27.8 share
  in terms of value, followed by BFSI,
  Manufacturing, Healthcare and Pharmaceuticals,
  Media and Entertainment, Retail Hospitality and
  Others respectively.

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Figure .3 Market Share
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Competitive Section

• Key players operating in the global shared
  services market are Infosys Limited, SAP, HCL,
  EXL, Atos SE, Accenture, Genpact, IBM
  Corporation, Oracle Corporation, Cognizant,
  Capgemini SE, and Tata Consultancy Services
  Limited.

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