Title: How Will Digital Marketing Help Your SME? - All Your Questions Answered
1How Will Digital Marketing Help Your SME? - All
Your Questions Answered
Synclarity Digital Pvt LTD
2How Will Digital Marketing Help Your SME? - All
Your Questions Answered
Due to the COVID-19 pandemic, almost all
industries have been adversely affected, but
small and medium-sized enterprises are
disproportionately bearing the brunt of this
crisis. Synclarity conducted a special QA
webinar to help small businesses harness digital
marketing to reduce and thrive on the impact of
the pandemic in these challenging times. Here are
a few highlights from the webinar by the Chief
Digital Evangelist at Quantastic, Tejas
Chaudhari. Tejas is a marketer and Agency Leader
for Full Stack Development. From advertising
strategy to campaign ideas to leadership
generation, Tejas loves to help companies
strategize their digital marketing
strategies. Let's see what it was all like
during the webinar. What questions did Digital
Marketing Expert Tejas Chaudhari answer?
3Digital Marketing During and Post Lockdown
- The webinar's very first question was "What was
Digital Marketing 's position during and after
the lockdown?" Tejas claims that people appear to
focus more on their news and alerts on digital
media outlets. - It is also the ideal time to bring the
organisation into the digital space or to engage
in writing content for these websites. Amid
changes in consumer tastes, the brands have
reoriented their marketing targets. Digital
advertising campaigns will need assistance to
reopen those physical stores that were closed
during the lockdown. - There are several considerations that come into
play here that we should consider updated
details about Google My Business, communication
strategy on hygienic and safety steps, allocation
of budgets according to their position and
marketing campaign planning.
4Digital Marketing in Unlock Phase
- Attendees also asked What will be the effect of
Digital Marketing in the unlock stage?
According to Tejas, with the help of digital
marketing, customer retention cost has reduced on
social media platforms. - The key advantage of digital marketing is to
maintain the visibility of small businesses as
well as boost new earning opportunities through
the pandemic. If consumers know a company has an
Instagram presence, they may not be aware of the
various ways this company can support them during
this time. Thus, during the lockdown, brands with
a great digital presence can reap out the
benefits of telling their brand stories.
Importance of Digital Marketing for SMEs
- "Now comes the most important part of the
webinar, in which people asked," Why does digital
marketing matter to SMEs? The ways of reaching
out to clients have been changed by digital
marketing. - "Content" is one of the core aspects of digital
marketing. "Content production is an efficient
and budget-friendly process," Tejas says. - Content marketing enables brands, particularly in
times of crisis, to become storytellers and
provide useful information. Customers will look
for content to entertain, inspire, educate and
inform.
5Strategies To Revive Business Post Lockdown
- "They asked a question about" What strategies
should they take to revive their company? As a
small business owner, if you think you can work
hard and rebuild your business quickly with
greater effort once the lockdown is over, you can
bite more than you can chew. - A few techniques for reviving a company were
clarified by Tejas. - One of them was to send the prospects / clients
to have free consultations. It can be a perfect
way for your clients to be empathetic. You can
already provide telephone and email support to
your customers, but now is the time to increase
your customer service performance and ensure that
your customers can reach you from anywhere. - Second, digital marketing allows you to
specifically come in and study your customers '
behaviour. - This can therefore help to form a clear picture
of what's working with your audience. This can
therefore help to form a clear picture of what's
working with your audience. In addition, this
helps you to narrow down the target market.
6Buyer Persona
- Attendees asked the question What all factors
should be considered while creating the buyer
persona? - Tejas gave a simple answer to it. First thing
every business must do before creating the buyer
persona is to find out Who will get benefits
from the business? - The best way to get started with the buyer
persona is - Research. The strongest buyer
persona is focused on market research and
insights you obtain from your current customer
base.
Tips to Leverage Different Marketing Channels
- There were people from different sectors of the
market who attended this webinar. They were
curious to know, Which social media platform is
best suited for their business? - Tejas himself uses all the platforms to get the
best out of all. You can choose any of the media
for your business. The only thing to be kept in
mind is what content you will be posting on that. - He also specified some of the platforms for
different businesses. - Pinterest , Instagram, Google My Business(GMB) ,
WhatsApp
7Build/Revamp a Website
- It's time to go interactive and look at the
latest scenarios. "The participants asked," How
can a website be created or modified for their
company? Tejas believes that going digital will
bring a lot of luck to your company. - You can also discover your business in any part
of the world with a website. Some fast website
launch platforms are mentioned-Wix, Weebly - From these instruments, one can use any theme
relevant to their business. - The second thing that he stressed was "website
structure. - A solid site layout enhances the user experience.
If a website is attractive to users, then search
engines are attractive, too. Crawlers can quickly
crawl around the site when a website's homepage
is linked to essential subpages.
8SEO Tips
- The next question from the participants was,
"What are the SEO tips for SMEs to be leveraged?"
On a few of the SEO tips, Tejas put a light on - One of the most effective ways to boost local SEO
is to ensure that the listing information of your
business is available and consistent across a
variety of sources from third parties. - Google and other search engines constantly search
these pages to build a deeper understanding of
the local website and your business. Centered on
a specific keyword, a well-crafted content
marketing strategy emphasises writing blog posts
that inform and engage the target audience. - Focusing on long-tail keywords is a great SEO
strategy. - Long-tail keywords get less web traffic, but they
would usually have a higher conversion value
because they are more descriptive.
9ROI Measurement
- The most important part for any business owner is
ROI. The question is How to Measure and Improve
Your Digital Marketing ROI? - The above mentioned metrics cannot give you a
clear picture of how much time, money, and effort
you put into your brands digital marketing. - Tejas says - Not all campaigns have a conversion
goal! - Many promotions are for awareness building. While
others try to get the customers into the
marketing funnel. When your marketing strategies
are targeted at converting,
Videos - Powerful Way for Engagement
- Many individuals asked during the webinar, "How
do they use video marketing for their business?"
Tejas began his reply by saying, "Before
COVID-19, the average video consumption was 25
minutes, but now it has increased to 30 minutes. - Video is a versatile and immersive type of
content that not only gives you a real-life
picture of what's going on, but it's easy for
multiple platforms to share.
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Thank You
Synclarity Digital Pvt Ltd