How to Assure Your Guests of Hotel Safety Post Covid - PowerPoint PPT Presentation

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How to Assure Your Guests of Hotel Safety Post Covid

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The COVID-19 pandemic has changed the way hotels operate and guests are expecting the best from their favorite hotels. As COVID-19 continues spreading across continents, hoteliers must institute new health and safety protocols are part of their now evolving operating procedures to keep their guests and staff safe. – PowerPoint PPT presentation

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Date added: 4 September 2020
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Provided by: websrefresh

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Title: How to Assure Your Guests of Hotel Safety Post Covid


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How to Assure Your Guests of Hotel Safety Post
Covid
The COVID-19 pandemic has changed the way hotels
operate and guests are expecting the best from
their favorite hotels. As COVID-19 continues
spreading across continents, hoteliers must
institute new health and safety protocols are
part of their now evolving operating procedures
to keep their guests and staff safe. While many
hotels are closing across the world because of a
drop in demand owing to the pandemic, those that
are still in operation must take serious steps to
alleviate risks to their guests. Here are ways
hotels can assure their guests about safety post
COVID. Train Hotel Staff Hotel employees must
have up-to-date information regarding coronavirus
and local and federal mandates and guidelines
because the situation keeps changing every day.
This will ensure that your employees have a
common understanding on how to handle the
situation and ways of assuring guests that the
hotel is safe. Provide Personal Protective
Equipment And Cleaning Supplies To protect guests
and guarantee their safety, hotels must provide
personal protective equipment including googles,
facemasks, disinfectant solutions, and disposable
gloves. In addition, all high-touch surfaces and
common areas must be disinfected and cleaned
regularly, particularly the doors, door handles,
front-desk counters, elevator buttons, and many
more. Also, the doors and windows should be
opened as much as possible to encourage flow of
air. This will ensure that both guests and staff
are protected against the virus while in the
hotel premises.
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Food Service When it comes to food service,
buffet-style foods should be replaced with bagged
meals. The food servers should also clean tables
and chair surfaces more thoroughly and ensure
they are disinfected between seatings.
Unnecessary items on the tables should be
removed, for example, pepper and salt shakers,
flower vases, and candles. Restrict Exposure To
High Traffic Areas Hotels must limit time spent
in high-traffic areas within the property, such
as elevators, lobbies, and restaurants. It will
make more sense for guests to use the stairs when
navigating floors instead of elevators or they
can avoid using crowded elevators. This is
because elevator buttons are touched frequently
and guests need to practice proper hygiene and
safety measures whenever they are in this
environment. Policies For Managing Sick
Guests Hotels need to implement a policy for
effectively managing sick guests and should
determine how frequently their rooms should get
housekeeping services. They must also ensure that
sick guests stay in their rooms and do not spend
time outside. Hotels should have signage that
asks guests to notify the management when they
are sick so that proper measures are taken.
Hotels can also provide an area for guests who
wish to self-quarantine and have procedures and
policies for these individuals to stay separate
from the main areas including having a separate
check-in area.
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Contact Information Websrefresh Phoenix, AZ
Address 600 W. Van Buren St. Phoenix AZ
85003 Phone (602) 644-1779 Website -
www.websrefresh.com
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