Contact Center Transformation Market Size Worth $31.4 Billion By 2026 - KBV Research - PowerPoint PPT Presentation

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Contact Center Transformation Market Size Worth $31.4 Billion By 2026 - KBV Research

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The Global Contact Center Transformation Market size is expected to reach $31.4 billion by 2026, rising at a market growth of 17.4% CAGR during the forecast period. Growth in consumer interaction through social media platforms is projected to fuel market growth over the forecast period. The social media platform makes it easy for an agent to work by providing insight into customer behavior and prior complaints while on a customer call. Agents have a single device that allows them to control all social media networks and can easily switch between them. Full Report : – PowerPoint PPT presentation

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Title: Contact Center Transformation Market Size Worth $31.4 Billion By 2026 - KBV Research


1
Executive Summary (1/2)
Knowledge Based Value (KBV) Research
Contact Center Transformation Market
Full Report https//bit.ly/2Y77rdE
2
Market Dynamics Contact Center Transformation
Market
Growth in consumer interaction through social
media platforms is projected to fuel market
growth over the forecast period. The social media
platform makes it easy for an agent to work by
providing insight into customer behavior.
About Contact Center Transformation Market
Agents have a single device that allows them to
control all social media networks and can easily
switch between them. Different innovations, such
as automation and artificial intelligence
Customer loyalty is essentially the primary
objective of contact center efficiency because
effective customer experience management improves
immediate productivity and long-term growth.
Transformation automation tools help companies
increase the accuracy and reliability of consumer
requests and deliver fast customer response. In
addition, an integrated automation solution links
apps and processes in a common console
Full Report https//bit.ly/2Y77rdE
3
Regional Outlook of the Contact Center
Transformation Market
Full Report https//bit.ly/2Y77rdE
4
Contact Center Transformation Market Scope
Coverage
Contact Center Transformation Market By
Deployment Type
Contact Center Transformation Market By Geography
Contact Center Transformation Market By Component
Contact Center Transformation Market By End User
  • BFSI
  • Retail Consumer Goods
  • Government Defense
  • Travel Hospitality
  • Healthcare Life Sciences
  • Telecom IT
  • On-premise
  • Cloud
  • North America
  • Europe
  • Asia Pacific
  • LAMEA
  • Workforce Engagement
  • Real Time Repotting Analytics
  • Social Media Analytics
  • Visual Network Analytics
  • Voice Biometrics

Full Report https//bit.ly/2Y77rdE
5
Contact Center Transformation Market Growth
Potential
The Global Contact Center Transformation Market
size is expected to reach 31.4 billion by 2026,
rising at a market growth of 17.4 CAGR during
the forecast period.
Full Report https//bit.ly/2Y77rdE
6
Contact Center Transformation Market Leading
Market Players Around The Globe
  • ATT, Inc.
  • Cisco Systems, Inc.
  • AGC Networks Ltd.
  • RingCentral, Inc.
  • SAP SE
  • Five9, Inc.
  • Microsoft Corporation (Metaswitch Networks)
  • Talkdesk, Inc.
  • Genesys Telecommunications Laboratories, Inc.
  • Aculab PLC

Full Report https//bit.ly/2Y77rdE
7
Contact Center Transformation Market Research
Methodology
Our Research Methodology
The difference that makes the difference
Primary
Validation
Estimation
Analysis
Final Report
Secondary
7
8
Contact Center Transformation Market Research
Methodology
Insights About KBV Research
A Step Towards Innovation
OVERVIEW Knowledge Based Value Research is a
global brand and consulting firm serving all
kinds of business verticals, government and
non-governmental organizations, and
not-for-profit organizations. Our motto is to
extend our services that will have a lasting
impact on our clients who trust us with their
business goals. .
Panacea For Research What we Do Our aim is to
transform and customize our services to address
the fast changing business needs of our clients.
With innovative methods, we seek to empower our
research tools with new capabilities that would
eventually bring about customer delight, as we
understand that businesses evolve.
Defined By People Powered By Knowledge why
us The market situation paved way to analytics as
a tool, promising handshake between market
research offering and demanding businesses.
Abundant availability of data today makes its
interpretation a mammoth task, and to pinpoint
hidden insights is even more challenging a task.
Knowledge based value (KBV) research is a brain
child that bloomed as a promise to the business
world.
Glimpse Into The Future Of Market Research
Analytics Tool The tool is a one stop solution to
the subscribers to extract detailed information
pertaining to the market segments, key
influencing factors, market sizes, and growth
rates with yearly performance mapping
forecasting and other various finer aspects.
Weaving Business Strategies Custom research We
understand business needs therefore, we have
customizable research offerings to our clients.
The scope of customization is defined by the
client, agreed on by the analysts and the client
to understand the feasibility of the demand.
9
Our Office Locations
North America 244 Fifth Avenue, Suite 1407 New
York, N.Y. 10001 United States Tel 1 (646)
661-6066
Asia Pacific - Corporate Office 4F - CS - 27,
Ansal Plaza, Sector - 1, Vaishali 201010, Delhi
NCR, Ghaziabad, India Tel 0120-4968631
kbv Research 1 (646) 661-6066
query_at_kbvresearch.com
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