Sales Training for Student Recruitment: 5 Simple Steps to Boost Your College Admission Team’s Productivity Starting Now - PowerPoint PPT Presentation

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Sales Training for Student Recruitment: 5 Simple Steps to Boost Your College Admission Team’s Productivity Starting Now

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Don’t pour thousands of dollars into student recruitment staff training. Check out these five simple steps to take your higher ed admissions team to the next level. – PowerPoint PPT presentation

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Title: Sales Training for Student Recruitment: 5 Simple Steps to Boost Your College Admission Team’s Productivity Starting Now


1
Sales Training for Student Recruitment 5 Simple
Steps to Boost Your College Admission Teams
Productivity Starting Now
  • Dont pour thousands of dollars into student
    recruitment staff training. Check out these five
    simple steps to take your higher ed admissions
    team to the next level.

For some higher ed institutions, problems with
inexperienced staff have plagued recruitment
efforts for years. Now, as students become more
and more selective about where they attend
school, a lack of experience in student
recruitment is a problem that must be solved.
2
While many higher education businesses can afford
to pour tens of thousands of dollars into
training their 8, most universities simply lack
the resources and knowledge to do the same. And
the cycle of want can be vicious. In an
equation? Less resources to train sales staff
equals less trained staff, less students
recruited, and, consequently less resources to
train sales staff.  (After all, a mere 37 of
colleges met their recruitment goals in
2019.) As they battle shrinking budgets and
declining enrollment rates, many private colleges
and universities simply dont know how to break
this cycle. So, if youre the Head of Enrollment
at a higher ed organization, how can you
establish an effective sales training strategy
and transform an inexperienced admissions
workforce into top-level sales agents, without
going bankrupt along the way? There are many
wrong answers, but fortunately, theres also a
right one Stop wasting money on training sales
staff, and create a repeatable system that
produces top performing recruiters out of new
hires on autopilot.
3
Its not an easy ride, but with the right tools
and consistent approach, you can methodically
build A student recruitment system that
works. Heres how to do it.
  • How to recruit more students in 2020
  • Create a Student Recruitment Plan
  • Train Your Staff The Right Way
  • Upgrade Your Student Recruitment Outreach
    Templates
  • Automate Your Recruitment Bottlenecks
  • Merge All The Student Recruitment Workflows into
    a Cohesive System

4
  • Step 1 Create a Student Recruitment Plan
  • If you want a high-performing student recruitment
    team, first get clear on what you really need
    from them.
  • This is where a student recruitment plan comes
    in. This can be a simple 1-5 page document that
    includes your enrollment goals and ideally, a set
    of specific actions that help you achieve these
    goals.
  • A good plan helps you understand in detail what
    currently works for you and your staff, and where
    your resources are best spent. In fact, just the
    mere act of preparing this plan might reveal
    enrollment opportunities you didnt notice
    before. Lets dive in.
  • Heres what you need to know to prepare a
    successful student recruitment plan
  • What already works. Who are your best students?
    Where do they live, what are their demographics,
    and how did you recruit them? Its important to
    learn what works for you now so that you can
    scale these strategies later.
  • Enrollment trends. Has the 2020 crisis affected
    student demography? Whats the latest app every
    student is using? Any information that impacts
    your current student profile goes here.
  • Your goals. Is sheer number of applicants your
    top priority? Would you like to recruit a certain
    demographic? This information will help your
    recruiters focus their efforts.

5
  • After covering these questions, you can form two
    very specific documents that will become a part
    of your student recruitment plan and greatly
    increase the efficiency of your sales personnel
  • Target student persona. A target student persona
    is a highly-specific description of your perfect
    students. If your university or trade school
    generally attracts men in their 30s, youll have
    more success if your recruiters focus on this
    specific demographic.
  • Recruiter goals. Recruiters are much more
    efficient when they know theres a particular
    objective they need to achieve. Sales quotas have
    been a driving force for businesses for years, so
    theres no reason you shouldnt use them as well.
  • Pro Tip Regularly update your student
    recruitment plan based on the data your
    recruiters gather about engaged prospects and
    profitable lead sources so that you can adapt
    your recruitment policies and tactics based on
    the latest market changes. 

6
Shape allows recruiters to analyze lead sources
over time and get actionable insights on the
types of students they recruit most effectively
and where they can find these prospects.
7
  • Step 2 Train Your Staff The Right Way
  • With a plan in place, its time to start training
    your recruiters. Of course, there is a small
    problem with the traditional way of doing this
    professional sales training can cost thousands of
    dollars. While some institutions provide their
    staff with superficial training and others
    neglect training altogether (usually due to the
    cost barrier), there are ways to effectively and
    affordably train your college recruiting team.
  • Heres how you can train your recruiters without
    spending a fortune
  • eLearning. You dont have to spend thousands of
    dollars on inviting the latest sales superstars
    to educate your workforce. With the current
    advancement of online learning platforms, you can
    get access to top industry minds at an affordable
    price.
  • Re-use critical information. If you end up
    inviting consultants or participating in
    expensive masterclasses, make sure to share the
    knowledge with your sales agents record
    webinars, create guides and ebooks. Strive to
    create an inner knowledge platform that can
    continue to serve your staff for years to come.
  • Create a strategic onboarding policy. Its
    important to set the right expectations between
    your institution and recruiters from the start,
    and to detail each team members goals and clear
    expectations about the ways in which they achieve
    them. The onboarding period is also a great time
    to educate people in your sales processes.

8
Remember, you are not training sales stars on
your team, so dont pour thousands of dollars
into training individual salespeople. As business
often goes, your stars are usually the ones that
will be off to new positions before you know it
anyway. Instead, focus on proper onboarding and
creating inner knowledge systems. This way,  even
newly hired recruiters will get instant access to
your most efficient workflows and be able to
operate on a high level shortly after their
start.
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10
  • Step 3 Upgrade Your Student Recruitment Outreach
    Templates
  • Theres a good reason the sales industry has been
    using templates and scripts for decades they
    work.
  • Highly-converting templates and scripts are a
    direct continuation of your inner knowledge
    system. They let your new hires quickly get on
    par with more experienced colleagues. Plus,
    theres no better way of transforming
    inexperienced recruiters into top industry
    performers than by leveraging templated
    strategies that already work.
  • But lets face it not every script or template
    will do. Youll find plenty of sales scripts for
    real estate agents and talent recruiters, but
    those just arent relevant to the kinds of
    conversations your staff needs to be having with
    future students.
  • Heres how to ensure your templates will work
    wonders for your higher ed recruitment process
  • Make sure they are specifically developed for
    education. Simply taking the usual sales scripts
    and replacing every client with student wont
    work. The best templates should be those
    extensively tested in the education recruitment
    field.
  • Make sure there are templates for every channel
    of communication. Although the sales process is
    similar everywhere, the most effective words for
    every channel (email, SMS, phone) will be
    different. Make sure you have templates for each.

11
  • Improve your templates regularly. Theres no
    template that works forever, so youll need to
    adjust what your recruiters say based on current
    enrollment trends, your programs, and changes in
    student demographics. Schedule an automated
    reminder to adjust your templates and scripts on
    a regular basis.
  • Having relevant and up-to-date templates will
    help keep your recruiters ahead of the
    competition, but how do you make sure they are
    actually using them?
  • Heres where CRM software can play a crucial
    role. The right higher ed CRM ensures every
    member of your staff always has the appropriate
    script or template in front of them, exactly when
    they need it. Of course, there are also several
    other advantages of using a CRM
  • Get the right template for the right
    medium. Whenever recruiters contact their
    prospects using a CRM, the most relevant
    templates can pop up automatically depending on
    the medium of communication and stage of the
    recruiting process.
  • Centrally manage your templates and scripts.
    Updating sales scripts is a tough task, and
    eventually all recruiters might be using
    different templates or worse, some random
    combination. A CRM allows you to easily update
    all your templates at once or add new ones.
  • Access the best student recruitment
    templates. Shape is the only CRM that partners
    with leading education organizations like Woz U
    and SCI to offer institutions the best-performing
    templates for engaging prospects and converting
    them into students.

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14
  • Step 4 Automate Your Recruitment Bottlenecks
  • No matter how well you train your recruitment
    staff, theres always a chance that things wont
    go as intended. A missed email, a misspelled
    name, an unwelcome phone callsometimes even the
    smallest mistakes can lead to lost prospects and
    ruin weeks of marketing efforts.
  • Thats why one of the most powerful ways to
    prevent potential students from slipping through
    the cracks is to automate specific parts of your
    sales process.
  • Here are some of the ways you can automate your
    student recruitment process and keep prospects
    from slipping through the cracks
  • Automated email campaigns. The goal of email
    marketing is to send the right message at the
    right time. A timely automated email with
    information about your programs or school culture
    will effectively keep prospects engaged.
  • Personalized messages. A well-designed CRM system
    will allow you to easily send personalized
    marketing messages to your prospects by
    automatically inserting their data into
    designated templates.
  • Triggers and events. The right message is half
    the win, but sending the right message at the
    right time is the perfect combo. Send important
    information to your prospects right after they
    perform certain actions on your website or
    campaigns.
  • Prioritize your leads. One of the main areas that
    both experienced and new recruiters struggle with
    is how to prioritize their leads. Shape is the
    only higher ed CRM that provides recruiters
    with sorted lists of leads based on a
    comprehensive 28-rule algorithm.

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16
Step 5 Merge All Student Recruitment Workflows
into a Cohesive System Investing in training a
team of student recruiters will boost your
enrollment rates for one semester, but investing
in recruitment processes and systems is a
surefire way to improve recruitment rates for the
long term. An airtight student recruitment plan
makes sure that no matter how many people leave
or join your team, your staff always knows
exactly which steps to follow to boost student
enrollment. A well thought-out enrollment plan,
proper onboarding policy, proven industry
templates and smart, natural automation can allow
you to quickly transform inexperienced recruiters
into top performers. Additionally, these steps
and systems help you quickly adjust your
enrollment goals however youd like, and
consistently fulfill admissions quota while
staying ahead of your competition. If youre
looking for a system that will supply your
recruiters with the most effective sales
workflows to date, try Shape.
17
With our best-of-breed templates, easy-to-use
automation, and full customization, youll start
to see improvements in your student recruitment
process within the first two weeks. Were ready
to back up this claim by giving you a free 14-day
trial so you can experience the power of our
platform for yourself. Ready to recruit more
students and finally hit your student enrollment
goals? Try Shape today!  Article
Source- https//setshape.com/blog/sales-training-
for-student-recruitment-5-simple-steps-to-boost-yo
ur-college-admission-teams-productivity-starting-n
ow
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