Healthcare Customer Relationship Management Market 2020 Size, Share, Regional Growth, Trends, Methods, Applications, Equipment vendors, Business Prospects and Forecast to 2025 - PowerPoint PPT Presentation

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Healthcare Customer Relationship Management Market 2020 Size, Share, Regional Growth, Trends, Methods, Applications, Equipment vendors, Business Prospects and Forecast to 2025

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The global healthcare customer relationship management (CRM) market is estimated to reach USD 19 billion mark by 2026, growing at a CAGR of 10.4% during the forecast period from 2020 to 2026. – PowerPoint PPT presentation

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Title: Healthcare Customer Relationship Management Market 2020 Size, Share, Regional Growth, Trends, Methods, Applications, Equipment vendors, Business Prospects and Forecast to 2025


1
Healthcare Customer Relationship Management (CRM)
Market
  • Size 2019, By Component (Software Services), By
    Delivery Mode (On-premise Cloud), By Function
    (Sales and Marketing, Customer Service and
    Support, Case Management Others), By Region and
    Forecast 2020 to 2026

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2
Global Healthcare Customer Relationship
Management (CRM) Market Is Expected To Witness A
Prominent Growth Of Over 10 Over The Forecast
Period
  • The global healthcare CRM market is anticipated
    to reach a value of USD 9.6 billion by 2026,
    growing at a CAGR of 10.4 during the forecast
    period from 2020 to 2026. Customer relationship
    management solutions provide healthcare
    organizations and systems with robust workflow
    efficiency while offering seamless patient
    satisfaction and service.
  • Some of the prime factors driving the growth of
    this market are increasing prevalence of chronic
    diseases demanding frequent consultations and
    hospitalizations, rapidly growing aging
    population, and perpetual technological
    advancements in the field of healthcare IT. As
    the overall healthcare costs are growing, there
    is a consistent demand for reduced
    re-hospitalizations and thereby contain the
    operational costs in healthcare organizations.
    Market experts tout the importance of healthcare
    CRMs in achieving such goals, while also enabling
    patient satisfaction. Conversely, data privacy
    issue, and high cost of installation and possibly
    maintenance or upgrades restrain the market
    growth to a considerable extent. The anticipated
    big data revolution and the growing preference
    for operational efficiency, coupled with evolving
    technologies in the field of healthcare IT shall
    open new growth avenues for the proliferation of
    healthcare CRM market. Furthermore, gradual shift
    of hospitals and healthcare facilities towards
    providing patients with more value-based
    healthcare and improving patient experience is
    adding to the relevance of solutions like
    healthcare CRM in mainstream health care.
  • The demand for cloud-based healthcare CRM
    solutions is currently the highest globally, and
    it is anticipated that the segment shall also
    progress at the highest CAGR during the forecast
    period. The solution seamlessly records,
    transmits and stores patient data and is ideal
    for both small and large size healthcare
    organizations. Furthermore, low maintenance costs
    of cloud-based solutions further advocate the
    prominence of this segment. On the other hand,
    patient support segment shall be the largest
    segment in terms of revenue.

3
Global Healthcare Customer Relationship
Management (CRM) Market Is Expected To Witness A
Prominent Growth Of Over 10 Over The Forecast
Period
  • Geographically North America and Europe lead the
    global healthcare CRM market in terms of both the
    number of deployment and revenue. Presence of
    evolved healthcare infrastructure, better
    affordability and rapid adoption of novel
    technological solutions in these regions is a
    prime factor attributed to their dominance.
    Emerging regions of Asia Pacific and Middle East
    Africa shall witness rapid growth during the
    forecast period on the ground of rapidly evolving
    healthcare infrastructures.
  • Some of the major companies engaged in the global
    healthcare CRM market are Salesforce.Com, Inc.,
    Oracle, Siemens Healthineers, Microsoft, IBM, SAP
    SE, Influence Health, Inc. (HealthGrades),
    SugarCRM, Accenture and Infor, Inc. Partnerships
    among cash rich companies along with
    technologically evolved counterparts is a
    commonplace in this market. Further market
    consolidation is anticipated in this space during
    the course of the forecast period.
  • Browse the complete report on _at_
    https//www.adroitmarketresearch.com/industry-repo
    rts/healthcare-crm-market

4
Segment Overview of Global Healthcare CRM Market
  • Component Overview, 2016-2026 (USD Million)
  • Software
  • Services
  • Delivery Mode Overview, 2016-2026 (USD Million)
  • On Premise
  • Cloud
  • Public
  • Private
  • Hybrid
  • Function Overview, 2016-2026 (USD Million)
  • Sales and Marketing
  • Customer Service and Support
  • Case Management
  • Others

5
Segment Overview of Global Healthcare CRM Market
  • End-users Overview, 2015-2025 (USD Million)
  • Hospitals
  • Ambulatory Surgical Centers (ASCs) Clinics
  • Regional Overview, 2015-2025 (USD Million)
  • North America
  • Europe
  • Asia Pacific
  • South America
  • Middle East Africa
  • Purchase a single user copy of the global
    Healthcare CRM Market report_at_ https//www.adroitma
    rketresearch.com/researchreport/purchase/1075

6
About Us
  • Adroit Market Research is an India-based business
    analytics and consulting company. Our target
    audience is a wide range of corporations,
    manufacturing companies, product/technology
    development institutions and industry
    associations that require understanding of a
    markets size, key trends, participants and
    future outlook of an industry. We intend to
    become our clients knowledge partner and provide
    them with valuable market insights to help create
    opportunities that increase their revenues. We
    follow a code Explore, Learn and Transform. At
    our core, we are curious people who love to
    identify and understand industry patterns, create
    an insightful study around our findings and churn
    out money-making roadmaps. Our analysts have
    tracked high growth markets in chemicals
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    semiconductor electronics, energy power, food
    retail, consumer goods, technology, and
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    prepare go-to-market (GTM) strategies, identify
    segments for revenue growth for companies, and
    many more.
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