How Secure is Your Business Communication? - PowerPoint PPT Presentation

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How Secure is Your Business Communication?

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CPaaS is a cloud-based communication platform that allows developers to integrate real-time communications features into their applications without building backend infrastructure. – PowerPoint PPT presentation

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Title: How Secure is Your Business Communication?


1
The LEADING-EDGE CLOUD BASED CPaaS
2
Redefine Customer Engagement using the
Advanced Contextual Customizable Telephony
Technology
ROBUST, SCALABLE SECURE platform that enables
Digital Transformation
Integrate VOICE, MESSAGING VIDEO into
applications business workflows
Leverage DEVELOPER FRIENDLY APIs LIGHT WEIGHT
SDKs to integrate communication functions into
applications processes
Smooth customer experience with PAY-AS-YOU-USE
MODEL
Unparallel CROSS-PLATFORM support from Web to
mobile
Simplifies the COMMUNICATION INFRASTRUCTURE
complexity
Service Providers, Independent Software Vendors,
Digital Adopters, and Systems Integrators can
now stay ahead of the innovation curve!
3
CPaaS Adoption Prediction
Enterprises that will embed communications into
digital processes using APIs from CPaaS vendors
will double
32 growth in video calling for both one-
to-one and one-to- many chat
CPaaS Market growth is set to quadraple
End-user spending on CPaaS will grow at a CAGR
of 57 to reach 8.2 billion
Source Gartner Market Trends Report
4
Empower your applications and services with the
Wide Range of Advanced Communications
Capabilities
API SDK
Voice Video
  • SMS
  • Simplified real-time Alerts Notification
  • Build Seamless Two-Way Communication
  • SMS-based security and authentication
  • Dashboard to track performance
  • Outgoing, Group, Bulk SMS with delivery
    reports
  • SMS through call as fallback option for OTP
  • Customization of sender ID
  • Number validation and identification
  • REST API for SMS and Bulk SMS
  • SMS Short codes and long codes
  • Coverage within 220 countries
  • SMS API
  • Voice SDK
  • Video SDK
  • IVR
  • Speech to Text and TTS
  • SDK for integrating DID
  • Behavior Analytics
  • Integration with iOT and Business Workflows
  • Chatbots and AI using third-party vendors
  • App or Web Based Calling
  • Direct Inward Calling Call Recording
  • Advanced Call Control Capabilities
  • App-to-app and HD SD Calling
  • Secured and encrypted peer-peer calling
  • PSTN calls through purchased credits
  • App to PSTN calling, PSTN to app calling, PSTN
    to PSTN calling and app to app calling
  • Broadcasting voice calls, and Audio, Video, and
    Text Calls
  • Call Details Record (CDR) for app to app, app to
    PSTN, PSTN to app and PSTN to PSTN.

Includes other features such as Direct Inward
Dialling (DID) for SMS and Voice, Two-factor
Authentication, Masking of Phone Numbers, Alerts
and Reminders and many more.
5
Take Your Communication to the Next Level using
the Advanced Features
Functionalities for an Omni-Channel Experience!
International Phone numbers, short codes,
long codes
TTS and Speech to Text
Presence one on-one group chat
Audio / Video Calling
Contact
File Media Sharing
IVR
Chatbot
Group Management
Behavioral Analysis
Push Notifications
Voice SMS
Social
Supported by third party vendors operators
6
Bringing Digital Transformation at Your Finger
Tips!
Optimize Costs - Scale On-Premise, Public Cloud,
or Hybrid Cloud to bring Localized and
regionalized Applications at a fraction of its
usual cost and complexity
Transform Business Communication Deliver
customized and personalized targeted content to
drive cross- sell and up-sell opportunities
Deliver Real-Time Communication immersive
collaboration experience over secured and
reliable Inhouse developed binary protocol
Personalize with the White Label services to use
your brand name to go-to-market
7
Offering Robust Integration Possibilities
Data over TLS
Push Notifications AWS S3 SMS Gateway Payment
Gateway
Database
Interop Gateway Cluster
Media Server specific signaling
Data over TLS
3rd party
integrations
AWS Serverless
IML Servers Cluster
Media Servers Cluster
IML Signaling over TLS
RTP / RTPCP
SDK
API Interface
Embedded Devices
Rest API
Android
Web
iOS
3 POP's (point of presence) USA, Singapore, and
India
8
Choose the optimum Communication-Enablement
Solution catering to the specific industry needs
HEALTHCARE 40 patients feel rushed during their
healthcare visit Manage time-sensitive
situations, streamline internal
processes, enhance medical staffs productivity
transform patient experiences.
DIGITAL ADOPTERS 85 of companies believe that
the use of APIs is crucial to their
growth Enable ecommerce, aggregator services
provider businesses to integrate an omnichannel
strategy into their communications easily
provide to the ever-changing preferences of
modern customers.
CUSTOMER SUPPORT 80 companies believe they
provide excellent customer service, but only 8
customers agree Provide stellar customer support
by embedding communications capabilities into
business to improve customer communications and
customer service.
  • EDUCATION
  • 95 of teens have access to a smartphone, and 45
    are online 'almost constantly'
  • Build secured and connected campus and create
    stronger connections among staff and students by
    eliminating silos.

FINANCIAL SERVICES AND INSURANCE 71 of SMEs and
64 of adults will be using open banking
technology by 2022 Provide better efficiency for
financial transactions, safeguard financial
information and protect privacy across all
customer touchpoints.
HOSPITALITY 70 of guests want to use technology
to speed up getting what they want Boost
customer loyalty and business using effective
business tools to drive more memorable moments.
9
Proving Superior Technical Capabilities
220 Countries counting
200k Concurrent sessions
Serverless SMS
10 Million Subscribers
0.3 Million SMS delivered daily
10
Catering to the needs of the prestigious Clients
ENTERPRISE CLIENTS
WHITE LABEL CLIENTS
Already 50k subscribers of our white label apps
and counting.
11
Offering Varied Pricing Models based on the
Specific Needs
PARTNER
WHITE LABEL
PAY PER USE
  • Gain from using the Vox CPaaS Partner Console
    to check services, subscribers, generated
    revenue, commissions and utilise partner
    resources
  • Pay for personalised top-tier service
    customization such as features, functionality,
    and design
  • Pay as per the consumption based on usage.
  • Requires no up-front investment, no contract,
    and no subscription

12
Get the Vox CPaaS
Edge Now!
Headquarters Singapore
RD Center India
Global Headquarters USA
Paya Lebar Suare 60 Paya Lebar Road 09-
36/39a Singapore 409051 65 6678 7662
Ashoka Hitech Chambers Road 2, Banjara Hills
Hyderabad 500 034 91 40 4020 0617 91 40 2354
0882
1390 Market Street, Mid Market, Suite 200, San
Francisco CA, 94102
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