What To Expect In 2020 For Chatbot Development Trends? - PowerPoint PPT Presentation

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What To Expect In 2020 For Chatbot Development Trends?


As our capabilities in artificial intelligence expand, we are seeing more and more businesses latch on and restructure around the use of chatbots. Why? They can be implemented across numerous business verticals to deliver a superior customer experience, they can automate business processes, and they increase lead generation by bringing customers through business sales funnels. Best yet, chatbots cut operation costs and increase user retention rates by being able to offer personalized recommendations. So, it only makes sense that chatbots are here to stay and predictions suggest that 80% of businesses will be using a chatbot by 2020. Let’s take a look at which trends they will be bringing to the new year and what to expect from them as we move forward. – PowerPoint PPT presentation

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