Title: 8 Chatbot Development Frameworks: Building a Better Bot for Your Business
18 chatbot Development Framewoks Building a
better bot for your Business
2(No Transcript)
3There has been an explosion in the use of
chatbots across both business websites and
messaging applications, mainly because businesses
want to cater to their customers and customers
have a lot of queries that need to be answered.
Managing these queries is difficult and cannot be
done on a 24/7 basis unless you have a rotating
team. One way to cut down operation costs and
still provide a personalized customer experience
is with chatbots. So, when it comes to the
numerous chatbot development frameworks, knowing
which one is right for your business can be a bit
of a conundrum. This is why we have compiled a
list of the most popular chatbot development
frameworks that can help you build intelligent,
adaptable, and productive chatbots. Whichever
platform you choose, you will get a chatbot that
is cost-effective, scales as you grow, and
provides a personalized customer experience.
4Which Platforms Are The Best, moving into 2020?
- Microsoft Bot Framework Build Connect
Intelligent Chatbots The Microsoft Bot Framework
that is used around the world by developers
looking to build secure, scalable, solutions that
integrate with current information technology
ecosystems. The idea behind it is to help
enterprises extend or expand their brand without
losing control over data ownership. It is a rich
framework that allows developers to develop,
publish, and manage their bots all in one place,
as it comes with two major components. First, the
platform offers channel connectors, allowing you
to connect the chatbot to messaging channels, and
second, it comes with SDKs for implementing
business logic into your conversations. Pros
include pre-built options, machine learning
speech to text implementation, is multilingual,
has technical computer support, and works in
multiple computer languages. The one con is that
you have to choose to develop your chatbot in C
or Node.Js. can integrate with popular messaging
applications like Facebook, Messenger, Slack,
Skype, Cortana, and even websites
5- Wit.AI An NLP Thats Free to Use The Wit.ai
chatbot development framework is free to use,
even for commercial entities, is open-source, and
leverages community-based input to better the
platform. While it is under Facebooks branding,
it started out as a Y Combinator Startup, which
is an American seed accelerator company that
invests funding into small companies. Due to the
bot being open-source, over 200,000 developers
have used it, allowing new developers to create
chatbots with human-level interaction and
intelligence. A lot of time is saved this way as
the basics of human conversations do not need to
be taught. Pros include being open source, has an
incredible natural language processing engine,
offers SDKs for IOS, Python, Ruby, and Node.Js,
and supports over 80 languages. Plus, due to it
being owned by Facebook, it is easily deployable
on Facebook Messenger. The con with it is that
some developers find that missing parameters are
hard to retrieve. Can be integrated into any
application, any website, Facebook Messenger,
into home automation systems, into wearable
devices and Slack.
6- DialogFlow For Conversational Bots. The
DialogFlow chatbot development framework is
designed specifically around conversations,
allowing developers to create highly intelligent
chatbots and voice applications that can grasp
the nuances of language. Over time, these
chatbots continue to improve because they are
supported by Googles Cloud Natural Language,
making it very easy for developers to train the
chatbot to understand the finer details of human
conversations. Yes, this includes human emotions
and their connecting sentiments. With DialogFlow
being a subsidiary of Google, it is built on
Googles infrastructure, allowing you to scale to
millions of users and build actions for more than
400 million Google Assistant devices. Pros
include the framework supporting voice and
text-based assistants, is easy to learn from a
development standpoint, provides rich
conversations, has SDKs for 14 platforms,
supports 20 languages, has an in-line editor,
provides sentiment analysis, and can even be
programmed to carry out jokes, event searches,
and payment handling. It has IoT integration for
home automation as well. The con is that
programmers do not have access to control over
dialogue processing. Can integrate with Google
Assistant, Facebook Messenger, Cortana, Kik,
Skype, Telegram, Viber, Alexa, Slack and more.
7- IBM Watson Perfect for Internal Use The IBM
Watson chatbot development framework is
industry-leading, well-known, and one of the best
platforms to use if you want to develop a retail,
banking, Slack or voice-enabled Android chatbot.
The platform comes with pre-configured content
for customer care, banking, eCommerce, and
utility content, making it extremely flexible. It
is built on a neural network that is comprised of
one billion words from Wikipedia and it uses
machine learning to respond naturally to human
queries. Pros include a highly advanced machine
learning engine, automated predictive analysis, a
Watson GUI for non-technical users, development
can be stored on a private cloud, it comes with
visual recognition security, supports 10
languages and has a built-in translator, and
comes with a tone analyzer for understanding
negative and positive responses. The con is that
it can be a bit confusing to use if you are
looking to create a very simple, non-AI powered
chatbot, due to the number of tools available on
the platform. Can integrate with WordPress
websites, Intercom, Slack, and Facebook Messenger.
8- WordPress A Module Based Option The BotPress
chatbot development framework takes quite a
different approach in that it doesnt require
developers to implement their own dialogue
manager, channels, or natural language
understanding process because it comes with them
all. This platform was built by developers as an
open-source option with a user-interface so that
non-technical individuals can manage the chatbots
after they are deployed. It works on a module
system which makes it fully customizable, and
comes with a conversational flow management
system, an NLU, actionable analytics, an
authoring UI, and is multichannel. It can
integrate with platforms like Skype, Telegram,
Twilio, BotFrameWork, WebChat, Facebook
Messenger, and SMS. - Rasa Stack A Python-based Platform The Rasa
Stack framework is for developers, companies, and
businesses that require contextual-based chatbots
that can answer, understand, and execute on
contextual circumstances. This platform is used
widely in large companies within the banking
sector, the sports industry, with job
recruitment, and healthcare providers. Rasa is
open source, automated text and voice assistants,
and is made up of two major components. The first
is the Rasa NLU which is their natural language
processing engine, and the second is the Rasa
Core, which uses intents and entities to
understand queries. The pros of Rasa Stack are
that it can manage contextual dialogues, can
recognize intent, provides full data control, and
allows you to create custom models. It can be
integrated with Rocket. Chat, Slack, Twilio,
Facebook Messenger, and Telegram.
9- ChatterBot Based on Adaptability If you are
looking for a chatbot that can be trained in any
desired language, ChatterBot is a fantastic
option. It is powered by Node.Js and works by
creating a Python library. While this chatbot
will start off with no knowledge of how to
communicate and with every human query, the
chatbot saves the text that was entered and the
text that the statement was issued for. The more
input there is, the more accurate each response
becomes as the chatbot learns how to communicate.
Essentially, the chatbot will always choose the
closest matching response by searching for the
closest matching statement within its library and
then returns the most likely response back based
on the statement. Or in short, learns to
communicate based on a collection of
conversations in combination with machine
learning. This is a good option for developers
that need a bot to adapt based on conversation
and continuous learning. - Amazon Lex. The Amazon Lex chatbot development
platform is a part of the Amazon Web Services and
comes with sophisticated bot-building tools. Like
a few other platforms, it comes with built-in
natural language understanding, machine learning,
and numerous SDKs for different platforms. It
allows the developer to input automated speech
recognition that can be converted into text, can
integrate with other Amazon Web Services and is
free to use. Unfortunately, it is only available
in American English at this time.
10While all of these chatbot development platforms
have their use-cases, it is important to note
that the first few that you try may not be the
right fit, as you will need to use one that best
suits the kind of business that you have. If you
have any questions about any of the above chatbot
development frameworks or believe that one of
these frameworks would work well for your
business, please feel free to open up a
conversation with us. Here at Lets Nurture, we
build intelligent, conversational chatbots that
help serve your customers around the globe with a
personalized and tailored experience. The end
result is a chatbot that can uplift your
day-to-day operations, leaving you with more room
to attend to critical business matters, while
still providing excellent customer care. If youd
like to get in touch with us about an idea or
with questions, please contact us or chat us up
at 1-902-620-9098 . Wed love to help with your
next project!
11 Why choose Lets Nurture?
Lets Nurture is an ISO 90012015 certified IT
service provider offering custom web and Mobile
App Development services for business of any
size. We are confident to be the best in this
field. We also have handsome experience in
developing IoT products and working closely with
various other technologies. If you have any
doubt regarding your business startup, feel free
to talk to our business consultants. Lets join
hands to carve a better tomorrow.
12Interested?
If you are thinking of leveraging huge benefits
in the Web Development and Mobile Apps
development, then what are you waiting for?
Contact us
Hire our Experts Dedicated Developers Now
For more
information, kindly visit www.letsnurture.com to
explore our expertise and other industries we
have catered. Write us at info_at_letsnurture.com
Talk to us 1-631-954-6922
13Thank You