Unified Communications and Collaboration (UCC) market is Expected to Record CAGR of 10% over 2020 to 2026

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Unified Communications and Collaboration (UCC)
market Growth Analysis forecast To 2026
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Key Insights Unified Communications and
Collaboration (UCC) market

• Growing demand for connectivity and reliable
  communications from businesses along with rising
  investments to enhance existing communication
  network infrastructure is likely to drive global
  unified communications collaboration (UCC)
  market outlook.
• Widespread availability of 4G network
  connectivity and ongoing investments for
  commercialization of 5G networks is positively
  contributing towards transformation of modern
  enterprise communication solutions.
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• When customers are unable to reach traveling
  account executives or cannot effectively use a
  complex communication system, UCC systems aid
  users in execution of such business
  communications efficiently. Steady uptake of UCC
  systems by enterprises for enhanced business
  connectivity is expected to foster industry size.
• Adoption of web-based communication solutions and
  mobile devices at large in enterprise
  environments has created favorable conditions for
  UCC market growth over the coming years. Unified
  Communications Collaboration (UCC) market size
  is forecast to cross the USD 60 billion mark by
  2026.

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Continued

• Platform-wise, the conferencing segment is
  forecast to register a notable CAGR of more than
  10 over 2020-2026. Conferencing solutions
  provide multi-user connectivity to aid
  communication on the same call, which is becoming
  increasingly crucial for business decisions and
  real-time information sharing in the current
  scenario. The purpose of call conferencing can be
  successfully implemented by web, video or audio
  conferencing, depending on the convenience and
  requirement of users participating in it.
  Unified communications collaboration service
  providers leverage conferencing technologies to
  facilitate quick communication among businesses
  with personnel and customers, which can be either
  free of cost or on subscription basis to access
  services.
• Speaking of the application landscape, the BFSI
  segment is touted to grow at a CAGR of 10 over
  the projected timeframe. Such impressive
  segmental growth can be attributed to the rapid
  proliferation of unified communications in the
  banking sector to enhance customer experience.
  UCC systems are witnessing massive uptake from
  BFSI enterprises, which are focusing upon
  creating new avenues to target unengaged
  customers and for offering personalized
  facilities.

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Major Companies In Unified Communications and
Collaboration (UCC) market

• Avaya
• Mitel
• Microsoft
• Cisco
• NEC
• ALE
• Huawei
• Unify
• RingCentral
• BT
• West
• 8x8
• Orange
• Verizon
• Google
• Nextiva
• Genesys
• Star2Star
• Vonage

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Regional Unified Communications and Collaboration
(UCC) market

• In terms of regional contribution, Europe UCC
  market is set to grow at a CAGR of 10 over the
  forecast timeline owing to extensive adoption of
  BYOD technologies in major business corporations
  across the region. Over 40 of the mid-sized
  firms across Europe have deployed unified
  communications. Incorporation of unified
  communications has resulted in improved project
  management, faster problem solving, better team
  collaboration, and enhanced customer experience.

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