What eCommerce trend will add value to your Magento 2 site in 2020? - PowerPoint PPT Presentation

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What eCommerce trend will add value to your Magento 2 site in 2020?


In this article, we’ll be discussing the latest eCommerce trend that will add value to your Magento 2 site in 2020 because Magento is Popular eCommerce CMS. – PowerPoint PPT presentation

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Title: What eCommerce trend will add value to your Magento 2 site in 2020?

With the advancement of technology, predicting
online customers demand has become challenging.
It is ever-evolving. Being an online business
owner, keep a pace with the changing trends to
stay ahead in the competitive market. Before you
began to check the trends, your website must be
updated and meet the needs of consumers. If you
have a Custom Magento Development website,
then updating it to Magento 2 is the number one
change that you need to embrace. Furthermore, you
need to know the benefits of this update and how
it would add value to your eCommerce
business. In this article, well be discussing
the latest eCommerce trend that will add value to
your Magento 2 site in 2020 Mobile-first
followed by Desktop All the millennial and the
youngsters shop online via smartphones. According
to a survey by BigCommerce, it revealed that
millennials and Gen Xers spent 6 hours, around
50, as much time shopping online each week as
compared to four hours spent by their older
counterparts. The traffic towards eCommerce
websites from mobile devices is surpassing that
from Desktop or tablet. Thanks to its light
content and convenience, providing access anytime
anywhere! However, people usually browse on
mobile phones and purchase Desktop because they
find it more secure.
  • Automation and Chatbots
  • Have you heard of chatbots in the eCommerce 2018
    trend? If yes, then you might be wondering why
    were mentioning it again for 2020. Well, the
    automation and chatbots have a lot of potentials
    if you embrace in your Magento 2 Custom
    Development. It will help you enhance the online
    experience of your customers significantly. It
    probably focuses on the customer service stage!
    Automation can help you in the following ways
  • Assign multiple and flexible roles within an
    eCommerce business
  • Cut down on redundant workloads and manual tasks
  • Simplify workflow from storefront to backend and
    vice versa
  • Helps to save time, leverage efficiency and
    increase the chances of profits
  • Chatbots - EA means making communication
    effortless. It can help you in the following
  • Personalized recommendations- EA means knowing
    which products to show for customers interest
  • Marketing automation- EA means turning visitors
    to revenue using personalized and useful content
  • Dropship automation- EA means making the
    purchase more comfortable, especially from order
    checkout to delivery

  • Voice Search
  • People search by voice for ages, which is not a
    new term. Many customers are a fan of Google
    they ask first, text later. The following
    statistics prove my words
  • 58 of consumers have used voice search to find
    local business information in the last few years
  • 27 of consumers explore the website of a local
    business after performing a voice search
  • In 2020, it is expected that 50 of all searches
    will be voice searches
  • Therefore, you must embrace optimize voice search
    for your eCommerce business or your competitors
  • Product visualization Virtual Reality and
    Augmented Reality
  • Are you astonished by the way chatbots can create
    a personal touch with the customers? Virtual
    Reality and Augmented Reality will surprise you
    more. Adopting VR and AR in your eCommerce
    business will bring product visualization to a
    whole new level.
  • Video content
  • As weve mentioned above that VR and AR can
    benefit your eCommerce business immensely, but
    again it will consume your time and money.

  • Tell a story instead of showing off your business
    or products directly
  • Keep it natural, short and straightforward
    30seconds or a bit more
  • Blow into your video content a human touch
  • Online to Offline (020) business model
  • Since the online business came into trend, we all
    thought that retail companies would shut down
    soon. But soon, it was understood that physical
    selling will always be a King. Here are some
    statistics proving the fact
  • Physical stores, for approximately 90 of all
    retail sales, while eCommerce represents only
    about 10. Five years from now, by estimates,
    that number is expected to be 80-20
  • Amazon was the only eCommerce retailer in the
    Top 10 Retailer in 2019.
  • Retail websites or online shops were the initial
    sources of awareness
  • This year, B2B eCommerce presents itself bigger
  • For years ago, eCommerce appears to be the
    playground of B2C businesses, in which most of
    the functions and designs were developed with
    individual customers minds. But recently, that
    picture changed significantly. However, the
    number of B2C online retailers still dims that of
    B2B, Forbes has predicted the B2B eCommerce
    market will worth 6.7 trillion by 2020.
  • If youre looking for Magento Development
    Company, then get in touch with iCreative

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