How To Make Your Waiting Room Visitor Friendly - PowerPoint PPT Presentation

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How To Make Your Waiting Room Visitor Friendly

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Waiting rooms can become neglected places and with high traffic they eventually show signs of wear and tear which often gets overlooked and left to deteriorate. You don’t have to spend a fortune to transform your waiting room but some small actions can make a big difference to how it looks and feels. – PowerPoint PPT presentation

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Title: How To Make Your Waiting Room Visitor Friendly


1
How To Make Your Waiting Room Visitor Friendly
2
  • Waiting rooms can become neglected places and
    with high traffic they eventually show signs of
    wear and tear which often gets overlooked and
    left to deteriorate.
  • You dont have to spend a fortune to transform
    your waiting room but some small actions can make
    a big difference to how it looks and feels.
  • Whatever type of organisation youre responsible
    for, whether its a doctors surgery with a large
    waiting room or a car repair garage with a small
    room and a couple of chairs, making it visitor
    friendly can enhance the perception of your
    establishment and help create a positive first
    impression.

3
Waiting Room Chairs
  • Replacing your waiting room chairs can be a big
    expense but if this is something you can afford
    then there are a wide range of options to choose
    from.
  • Upholstered seating with integral foam padding
    will always be the most comfortable option so
    unless this is totally impractical for your
    establishment (ie if it is at high risk of
    vandalism) then opt for this.
  • Pictured below are just some examples of
    individual upholstered waiting room chairs with
    wooden frames, metal frames and with the options
    of stacking and linking, and integral arms.

4
  • This is just a small selection of the standard
    type waiting room chairs that are available.
  • If you want something more plush then you can
    look for fully upholstered chairs, arm chairs,
    sofas or modular seating units.

5
Beam Seating
  • If you want your seating to be a more permanent
    fixture then floor fixed beam seating is a
    practical option which can also look stylish.
  • Pictured below are some examples of beam seating
    in a doctors surgery, NHS hospital corridor and
    sports company office reception area.
  • It shows how the use of color can make a big
    impact and brighten up a space.

6
Childrens Area
  • If children are regular visitors to your
    establishment then its important you make
    provision for them in your waiting room,
    particularly if wait times can be long.
  • Some organizations provide a separate waiting
    room for visitors with children and if space
    permits this is usually a good idea.
  • If this isnt an option then a play corner or a
    small area with some lower height seats will show
    that you are thinking about your younger
    visitors.
  • Pictured below are some childrens seating
    options including deeply cushioned drum,
    cresecent, oval and hexagon shaped stools, and a
    co-ordinating range of seating with matching play
    table.

7
Décor
  • Never under-estimate the power of a lick of paint
    in being able to totally transform a space.
  • Waiting room walls can easily become marked and
    dirty so its advisable to use a hard-wearing and
    washable paint and ensure any marks are cleaned
    on a daily basis to prevent them becoming
    ingrained or built up.
  • If you opt for plain white walls you can brighten
    up the space with colorful upholstery fabric on
    your waiting room chairs or if you want colorful
    walls you can either go all out and also have
    colorful chairs or choose something neutral.

8
Layout
  • This is another key factor in the user
    friendliness of your waiting room and its vital
    the configuration of your waiting room chairs
    allows easy access and movement throughout the
    space.
  • You need to ensure there is clear access for
    wheelchair users and where applicable, prams and
    pushchairs.
  • Also check that there is enough space between
    individual chairs so your visitors dont feel
    like theyre sat too close together.
  • If your chairs are positioned in rows check there
    is sufficient leg space and also room for
    visitors to pass those already seated if they
    need to get to a chair further down the row.

9
Maintenance
  • Once youve created the best waiting you can in
    the space you have available its important it
    remains clean and tidy.
  • Regular maintenance will keep your waiting room
    looking its best and ensure that any wear and
    tear is dealt with as it occurs to prevent any
    long term damage.

10
Feedback
  • If youre not sure where to start, ask your
    visitors what they think about your current
    waiting room and how it could be improved.
  • You can also spend a bit of time sat in the
    waiting room whilst Its in use so you can judge
    first hand what the problems are and what you
    could do to resolve them.
  • A waiting room is often the gateway to an
    organization where first impressions are formed
    by visitors.
  • If you want them to feel positive about your
    establishment then its important to get it right.

11
Thank You
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