Interactive Voice Response | My Hotline - PowerPoint PPT Presentation

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Interactive Voice Response | My Hotline

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The IVR is an Interactive Voice Response System technology that automates the telephony system. IVR is an efficient way to exchange information. It responds to the incoming calls automatically and interacts with the callers through automated voice messages. Contact us 0181-7112233 for getting more information. – PowerPoint PPT presentation

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Title: Interactive Voice Response | My Hotline


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Interactive Voice Response (IVR) is an automated
technology which allows interaction with a human
being (caller) with the help of voice input and
DTMF input (Dual-tone multi-frequency) using the
keyboard.
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IVR System Architecture
For Example, for any banking application, if
a user wants to know his latest account balance
or the last 5 transactions, then IVR provides
this information without talking to a customer.
The customer only needs to provide DTMF inputs
using the keyboard to route to the appropriate
menu option.
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SCO 1-12, 4th Floor PPR Mall, Mithapur Road,
Model Town,Jalandhar-144001
Mobile No 95177-01234
https//www.myhotline.co/
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