Kensington Wafer Stage Repairs & Services - PowerPoint PPT Presentation

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Kensington Wafer Stage Repairs & Services

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Kensington builds wafer handling robots and precision motion control stages then supports them with exceptional service for a lifetime of productivity. – PowerPoint PPT presentation

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Title: Kensington Wafer Stage Repairs & Services


1
Kensington Wafer Stage Repairs Services
2
About us
  • Kensington Laboratories products can be found in
    every market where precision movement or
    placement of a substrate is required. These
    markets may be mature with long histories such as
    Semiconductor Capital Equipment Semiconductor
    Wafer Processing or emerging markets like
    Additive Manufacturing, 3-D printing, and Laser
    Micro-Machining.

3
  • Kensington maintains a complete library of
    documentation to support customers for the long
    life expectancy of its products. Copies of the
    documents are available to support customers and
    their continued optimal use of robots and stages.

4
Available Documents
  • Product Operations Manuals
  • Kensington Robot MultiLink Wafer Handling Robot
  • Kensington Robot WFH, Wafer Handler Robot
  • Kensington 6000 8500 stages
  • ADO 300 mm FOUP Load Port
  • Newport PM500 stages
  • Training Courses
  • Procedures
  • Product Tuning
  • Field Replacement
  • Packing for shipment
  • Maintenance procedures and schedules
  • Applications Notes
  • Product Bulletins
  • Upgrade Enhancement Availability Kensington
    Robots, Kensington Stages, Newport PM500 Stages,
    ADO Foup Load Port

5
Kensington-certified parts repairs
  • Kensington and its certified partners are the
    only source for genuine, newly manufactured,
    certified and current revision parts and repairs
    using these parts for wafer handler robots,
    multilink robots, and stages.
  • Beware of third parties not using Kensington
    Certified parts for repairs, since their parts
    may not be new, not built and tested to
    Kensington standards, or not of Kensingtons
    design.

6
Upgrade Hardware, Software Firmware
Avoid Obsolescence
  • Retired Kensington products can be refurbished,
    using current components designed for backwards
    compatibility. Retired electronics can be
    upgraded to current versions of the electronic
    components or system, enabling additional
    productive life for previously mothballed or
    retired assets.

7
Available Support Levels
  • Initial problem definition, e-mail and phone
  • Detailed problem resolution, phone and on-site
    Fee based
  • Contract phone support Fee based
  • Contract on-site support Fee based

8
Global Support For Fast Problem Resolution
  • Kensington maintains a global group of certified
    partners which have Kensington Certified parts
    available, that support Kensington Robots,
    Kensington Stages and Newport PM500 Stages for
    immediate shipment as well as local direct
    support services. Contact Kensington to be
    directed to a local certified support partner.

9
CONTACT US
  • Sales  Kensington Robots Stages, Newport PM500
    Stages, Spare Parts
  • sales_at_kensingtonlabs.com
  • Service - Kensington robot and stage repairs,
    Newport PM500 stage repairs
  • service_at_kensingtonlabs.com

Kensington Laboratories, LLC 6200 Village
Parkway Dublin , CA 94568 Phone
510.324.0126 Fax 510.324.0130 www.kensingtonlabs.
com
Our Toll Free Number 1-888-977-7800
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