6 ways to improve guest services in your hotels & resorts (1)

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6 ways to improve guest services
in your hotels resorts
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• Hospitality is the tenderness in service to our
  guests, because our guests are our believers and
  its our duty to service them pure.
• The best way to find yourself is to lose
  yourself in the service of others
• 
  - Mahatma Gandhi
  
  

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• Being amicable and generous is the first
  traits to adhere improve guest services in hotels
  and resorts, because a smile is the one of all in
  welcome. What every guest expects at start by
  human nature.

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• As most hospitality sectors like hotels and
  resort sectors, are totally dependent on
  services. It is the responsibility of the
  management to be transparent about their services
  to their guest. Means providing the guests with
  service, that was assured during their bookings
  or on arrive.

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• A hotel management service requires a set of
  standard protocols. Where the subservient leads
  to facility management services at high
  standards, what every guest expects. It is the
  responsibility of the management to perform in
  lead time, and not get a remark in lag time.
  Simply means the guests being serviced at their
  rooms on time and not driving them to a stage to
  make a call and avail facilities, that which are
  covered in the packages.

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• Resort management is almost same as hotel
  management but with some additional
  responsibilities, that needs to be enhanced to
  serve guests better. As a consultant it should be
  advised, that remote service is the key in Resort
  management. As a resort in general are of many
  kinds like Hill, Seaside, valley and forest
  resorts. So understanding the nature of resort,
  the consultant duty is to train and prepare the
  staffs as stated in a uniform way.

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• As a Hotel and Resort Management profession, one
  should always be courageous enough with smile in
  getting feedbacks from your guests. Those are
  the vital data sources what a hotel management
  profession can get, to better equip themselves in
  service.

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