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Why You Should Integrate your eCommerce store with ERP


ECommerce ERP integration allows you accurate and consistent product information for your online store. View our Presentation here and know about ERP integrations benefits for both enterprises and small businesses. – PowerPoint PPT presentation

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Title: Why You Should Integrate your eCommerce store with ERP

- A PUBLICATION OF i-Verve Inc -
ECommerce ERP Integration Why Is It Necessary
For Online Stores?
In this blog you will find
Enterprise Resource Planning or ERP is a business
process management software that helps SMBs,
large organizations, and startups, using a system
of integrated applications to upsell products
According to ERP Software Market 2018 Global
Trends The ERP software market across the globe
is expected to reap 47 billion in revenue from
2017 to 2022 at a CAGR of 7.c
ERPs handle data across various verticals such as
technology, accounting finance, human
resources, services, and manufacturing
distribution, no wonder they remain the strongest
types of business application along with CRM
for 53 of the businesses that consider ERP as
their priority investments .
Is An ERP Integration with Your E-commerce
Website Necessary?
Does your E-commerce manage to exceed deadlines
or budgets but not your customers expectations?
Trust us, you are not alone, managing multiple
systems, managing inventory, storage allocation,
logistics along with customer feedback can be an
arduous and draining job, not to mention laden
with human-errors.
These are the drawbacks of not integrating your
E-commerce channels with ERP software.
  • For an E-Commerce Store to run well you need an
    accurate data, only that will give you better
    business returns. Without ERP integration there
    will be no centralized data infrastructure
    therefore creating a disconnected network of
    modules. Data will not be accessed by all modules
    as it is supposed to be.
  • Non integration of this software most commonly
    creates data errors, as there is going to be
    human involvement. The more human interference
    the more cases of data duplicacy and data
  • Decreased rate of customer satisfaction. It will
    be difficult for customers to receive updates of
    their purchases like order processing, shipping
    details, date of delivery etc. that is needed to
    give them a standard e-commerce shopping
  • Lack of inventory management. The ERP system
    will connect your inventory and update the stocks
    to your E-commerce front end. Without ERP
    integration out of stock situations may arise
    when the stock is still in the warehouse. The
    otherwise can also happen.
  • No transparency. Integration helps help you in
    generating a financial report from your website
    on sales. Without ERP integration the financial
    transparency across the enterprise is very less.
  • These problems will result in more overheads,
    along with decreased efficiency in your eCommerce

Optimizing The Existing Methods And Drawbacks Of
Manual Processes
Syspro ERP integration with your E-commerce
website inevitably helps your business grow
exponentially in many ways. ERP consists of
interconnected modules, allowing you to manage
different kinds of data across multiple
departments within a centralized system. These
kinds of data include
  • Orders placed
  • Inventory in Storage
  • Customer reviews, feedback
  • Shipping and Tracking
  • Returns and Replacements

These are all now inter-communicated between your
once independent systems promoting efficiency,
transparency, and accuracy by streamlining and
fast-tracking the process reducing manual
intervention to the least.
Its a pain to update product information in
Excel then uploading to your online store or
Amazon, hand-keying sales orders into your ERP,
decimating inventory across systems by hand, or
not being able to do it all. When these
processes arent automated, it is only obvious to
blunder. Shipping addresses can be entered wrong.
Incorrect inventory levels could affect your
orders, Incomplete, incorrect, or missing product
information is also plainly harmful. Thus, not
optimizing existing processes can ultimately,
these issues may not only cause you to oversell
or undersell your products but also risk you a
host of irate customers.
Explore New Ways To Upscale Business Online
In addition to optimizing WaveSoft ERP
integration with Ecommerce can give business
owners deep insights allowing you to discover new
ways to optimize business performance.
In a review conducted by the Aberdeen Group, an
intent-based marketing conglomerate based in
Massachusetts showed, small businesses
experienced a 36 reduction in the time it takes
to make decisions because of ERP
software. Furthermore, Everest ERP
Integration can help businesses cut waste and
develop more cost-effective practices. ERP
reduces operational costs by 23 and
Administration Costs by 22. (Aberdeen Group)
According to TEC, Manufacturers are the No. 1
buyers and users of ERP systems.
At this point, ERP software is essential for
business success, especially for manufacturers,
who are the top buyers and users of ERP. Supply
chains are becoming more complex, and customer
expectations are higher than ever.
According to Aberdeen Group, ERP systems increase
on-time deliveries by 24 and customer happiness
rates by 100.
All in all, ERP integration can aid you with a
holistic view of all E-commerce business
processes and tracking of your KPIs allowing you
to save time and resources, that can be used to
upscale business strategies and explore new
What Should You Look for in an ERP Software?
Choosing the best ERP software depends on what
your business ideals are, having said that the
following are must-have features in your ERP
1. Centralized Database Architecture The core
architecture of our ERP software is designed with
a centralized database. This modular design makes
the functioning of different modules fast while
keeping a check on the data duplicity. 2. Mobile
Friendly-ness In this age, more and more
businesses are using multiple devices for their
business. An ERP dashboard should be mobile
friendly and allow everyone access, on the go.
Consider a salesperson who cant access key
customer data on the road, but is instead tied to
a desktop to get access to any customer data, is
this viable? 3. Modularity This means that the
software consists of several modules that are
independent of each other and can be deployed at
their own place. Modularity helps in easy
installation, update, and alteration of
individual modules without hindering the working
of other modules or the overall interface. 4.
Reduces Overheads When ERP integration is done,
it increases efficiency and reduces IT-related
expenses. These expenses include
management/administration costs, support,
infrastructure needs, and staff salary. Together,
these expenses and the inefficiencies in the
handling of the vital company information can
lead to huge unproductive overheads. 5.
Customizable A customizable software should allow
you to customize the features in each of its
modules. Making the system in accordance to your
business needs.
What Should You Expect From A Bi-Directional
E-Commerce ERP Integration?
Managing all the E-commerce sales channels from
order to fulfillment requires a smart E-commerce
strategy, smart data management, comprehensive
features and cutting-edge technology that only
comes with ERP software.
Here are the key benefits of integrating your
E-commerce store with an ERP software
Key Benefits of ERP with E-commerce Integration
  • Keeps manual interaction to the minimum to save
    time and increase output, reduces errors, while
    entering orders, inventory, item, customer and
    shipping data
  • Streamlines inventory synchronization, track
    updates, and provide accurate inventory levels to
    customers, without hiring staff to manage these
  • Automatically notifies customers when orders have
    been shipped and allow them to track the delivery
    of products
  • Simplifies how you manage price and product
    changes to inventory
  • Is flexible enough to add multiple online (web
    stores and marketplaces) and offline (brick
    mortar) sales channels, without losing
    operational efficiency
  • Meets tax requirements with automated tax
    compliance and eliminate exposure
  • Handles increased demand in online orders without
    extra resources

Points Large B2b Companies Should Keep In Mind
While Choosing An ERP Software
It is common knowledge that B2B models are
different from B2C models, and the two will need
different types of ERP systems to run
efficiently. Below are the 3 different functions
of a B2B ERP for large organizations. Always see
for them to find an ERP software for your B2B
1. AccountingSince B2B businesses need to sell
to other businesses on specific terms and
conditions, rather than at a fixed point of sale,
thus there needs to be strong accounting
functions. You should be able to keep track of
your day-sales for instance, the outstanding
amount keeping track of what is still owed. You
should be a general ledger function that suffices
all your excel sheet needs and beyond. 2. Supply
Chain Management As mentioned in the blog earlier
Supply Chain Management companies are the 1
users and buyers of ERP software. A B2B ERP needs
to help these companies plan their inventory and
future demand. It should do this using real-time
insights from sales orders and historical data.
In other words, your ERP software should tell you
what exactly needs to be ordered, or made, so
that you are not overproducing or under producing
and keeping your sales game top-notch. 3.
Supporting Documents Unlike B2C sales, generally,
there are a lot of important documents that need
to be filled out and also tracked in B2B sales.
For instance, freight invoices, purchase orders,
credit applications and so forth. A B2B ERP can
keep a record of these documents for you and
automate the processes that are needed to fill
them out in a standardized way. Furthermore, it
is helpful in creating transparency when
important documents are required during an audit.
Points Small B2b Companies Should Keep In Mind
While Choosing An ERP Software
The functioning of an SMB or a start-up is
different than that of a large organization or a
conglomerate. Keeping this in mind, here are the
points we have listed you should keep in mind if
your E-commerce falls under Small or Medium
business type or is a start up.
Customer Relationship Management Brick and mortar
industries have to take extra care when it comes
to customers, since they are still developing
their brand and setting a loyal customer-base. An
ERP Software increases customer relationships by
managing interactions with leads, customers and
visitors giving them great after sales support
and allowing them information on their online
purchases. Human Resource A good ERP allows you
with traditional HR services with new E-commerce
strategic activities. Increasing and optimizing
the business. Inventory Management A business
needs to understand the science of management.
ERP keeps track of inventory, orders, returns,
etc. It also allows you to sync the warehouse and
front end e-commerce data for you to not
undersell or oversell any products.
Integration You should find an ERP Software that
integrates all your existing business
applications like CRM, inventory management,
accounting, etc..to create one potent online
selling platform. Reporting You grow from your
mistakes, as a new business you should optimize
smartly and for that you need to know where you
are lacking in your E-selling Business. A good
ERP software gets the reports and analytic for
you to keep track of KPIs and ensure smooth
functioning of your e-commerce website or store.
The Reasons That Keep Businesses From E-commerce
Integration Well, the most common reason
businesses have an aversion to this technology
are the same reasons they have an aversion to any
new technologies is the fear of disruption it may
cause to the existing organizational
management. And The cost
We can understand, as these are not any minor
issues. But, there is a difference between
perceived danger and actual danger. When it comes
to ERP integration sure it may cost you some
greens, but what is better than investing in your
business that too in a service that guarantees
increased ROIs. Steve Jobs in his early days,
said in an interview that disruption is needed to
grow, only when you poke something, something
else comes out  you can watch this interview
here , classic Steve Jobs dispensing wisdom.
So What Are Your Options? i-Verve has been
providing enterprise ERP solutions to businesses
since many years now. The reason we have
a 100 customer retention rate is because we go
beyond ERP we provide CRM, along
with Magento ERP integration solutions to help
our customers improve processes from their
furthest warehouse to their customers door. From
start to finish, our software experts work with
you to optimize your E-commerce business
Read on to know moreHow to Improve Magento
Website PerformanceImprove conversion rate of
Magento eCommerce Store
What All Modules Should An Ideal ERP Software
Include? An ideal ERP software should first of
all include the ability to give businesses
customizable ERP solutions according to their
business needs. Ideally an ERP software should
include the following modules
  • CRM and CRM Nomad
  • Business management
  • Production
  • Point of sale
  • Accounting
  • Banking links
  • Assets
  • Decision
  • Financial state
  • Transfer machine

With which Ecommerce Platforms Do We
Integrate? Our E-commerce veterans have years of
experience in developing all sorts of integration
for all leading E-commerce platforms. We at
i-Verve you to integrate your eCommerce Magento,
Shopify, and the following other platforms with
our ERP software
  • Magento ERP Integration
  • Shopify ERP Integration
  • osCommerce ERP Integration
  • BigCommerce ERP Integration
  • Zen Cart ERP Integration
  • nopCommerce ERP Integration
  • eCommerce ERP integration
  • WooCommerce ERP integration
  • Prestashop ERP integration
  • Drupal ERP integration

TLDR? The most rewarding E-commerce
strategy according to major businesses around the
globe is one where there is a bidirectional ERP
integration with the E-commerce store or
website. Integrating your website with ERP is
going to be the wisest investment for your
company you will make. When it comes to selling
online you must make sure that both technologies
E-commerce platform and ERP software are
properly integrated so that you get the best ROI
from both the ends. i-Verve has been
providing Ecommerce ERP Implementation
Services for around a decade now. We are among
the top ERP solution providing companies in the
US and have worked with hundreds of E-commerce
Call us on 404 643 6023 or mail us
on hello_at_i-verve.com for up scaling your
E-commerce business, Contact us.
If you need to know more information about
ECommerce ERP Integration for online Store, Learn
here - https//i-verve.com/blog/integrate-your-eC
? Thank You ?
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