Title: Overview of Unified Communication with Advantages and Basics
1Overview of Unified Communication with
advantages and basics
2What is Unified Communication Unified
Communication is also known as UC, a kind of
framework which was developed for integrating
various asynchronous and real-time communication
tools with the vision of improving business
communication, collaboration, and productivity.
It works on an interconnected system of
enterprise communication devices and their
applications instead of representing a singular
technology.
3Unified Communication framework has some business
communication tools such as Internet Protocol
(IP) telephony and video conferencing, which have
been facilitating real-time communication, those
kinds of tools also called synchronous
communication and other enterprise communication
tools, like email, etc. facilitate asynchronously
communication.
4- Types of Unified Communication Technologies
- Some tools are based on a text like -- email,
text messaging and chat, etc. - Some tools are based on Voice like -- telephony,
voicemail, and audio conferencing, etc. - Some applications are based on Video services
like -- desktop video conferencing, room-based
video conferencing and telepresence, etc. - Some are web-based conferencing, virtual meeting
spaces and interactive whiteboards, etc. - One is real-time based
- One is enterprise social networking and
collaboration platforms, etc.
5- On the other hand, some strong communication
system may comprise the following technologies - One is single or multivendor UC platform or
server, etc. - Some are traditional, IP or cloud-based private
branch exchange (PBX), etc. - Its devices like phones, headsets, cameras, and
microphones, etc. - One technology is based on business communication
gateways like session border controllers (SBCs) - One is multi-point control unit (MCU), or video
bridge, for video conferencing with three or more
endpoints.
6- Advantages of Unified Communication
- UC serves its great deals in the form of
real-time access to service like Communication
through Phone, messaging, data sharing and
conferencing through a variety of devices and
allows every executive, staff member, and
customer to move seamlessly between them. - Reducing expenses.
- Anyone can work from anywhere.
- Allows to Connect with partners and customers
from the road, from home, or anywhere business
takes you. - It provides instant connectivity with flexibility
when it comes to where, when, and how Business
communications occur. - Anyone will not be limited by the silo of being
in the office longer.
7- It provides superior reliability by creating
performance redundancies, which protect against
businesss downtime. If one tool moves down then
quickly another is programmed to kick in. - UC is one of the points where strategy,
operations, and production coalesce. - Through UC, all companies can respond faster to
environmental and competitive changes and to flag
valuable opportunities that may have gone
unnoticed. - Through UC, Implementation and organizational
challenges are reduced because of instant access
and quick problem-solving techniques. - Unified Communication allows 24/7 Access and
Improves Remote Capability. - Most of the time Companys staff members send
confidential files through various messaging
tools but if we see the security point of you
then it should not be done by simple messaging
tools. In this case, UC gives a more secure
platform. - It is a kind of Vendor solution, which is loved
by the accounting department because of monthly
bills, transparent line items, and flexibility to
scale up and down to reduce wasted bandwidth,
these all are benefits of UC.
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