Know All About Special Support Preference for Your Journey with Spirit Airlines Spirit - PowerPoint PPT Presentation

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Know All About Special Support Preference for Your Journey with Spirit Airlines Spirit

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Title: Know All About Special Support Preference for Your Journey with Spirit Airlines Spirit


1
Know All About Special Support Preference for
Your Journey with Spirit Airlines
  • Spirit Airlines is committed to deliver customer
    satisfaction with all the required efforts.
    Spirit Airlines is dedicated towards its service
    whether it is for any individual. We want the
    flying experience to be comfortable and
    enjoyable for you. Although, it is not mandatory
    to give all the information regarding the
    disability, however, if you inform and give
    details well in advance, it will definitely be
    helpful for us to assist you. You can add such
    details in the My Trips section of the Spirit
    Airline Reservations Official Website. Also, it
    is very important to alert the station agents
    about this when you reach the airport so that
    they do their best to serve you and make you feel
    comfortable.
  • Spirit Airlines provide different types of
    assistance as per your requirement and requests.
  • Wheelchair Assistance
  • Airport Assistance- we are more than happy to
    provide wheelchair assistance to the passengers
    who require mobility assistance. The airport
    wheelchairs are available for your assistance at
    all the airports.

2
  • Please note that curbside assistance is not
    offered by Spirit Airlines at most of our airport
    locations. In order to receive curbside
    wheelchair assistance, it is required that a
    request is made with a Spirit team member inside
    the terminal.
  • Aisle Wheelchair- Aisle wheelchairs are specially
    designed wheelchairs for immobile guests to
    reach their seats while boarding and deplaning
    the aircraft. If you need an aisle wheelchair,
    it is advised to make a request for this service
    well in advance while Spirit Airlines online
    booking of your tickets. Also, please notify one
    of the Spirit team members that an aisle
    wheelchair would be needed to assist with
    boarding.
  • Meet and Assist
  • Not familiar with the airport and not comfortable
    with the airport environment? No worries! We
  • have a special service for you. Meet and Assist
    is a special service which is available when you
    do not have any disability, but you require a
    person to assist you on the airport. To avail
    this service,
  • you can have a word with our reservation centre
    at 801.401.2222 and they will happily add this
    service to your Spirit Airlines reservation.
    Also, please notify a Spirit team member
    regarding your request.
  • Please note that this service does not provide a
    person to assist the passenger all the time,
    however, once escorted at the arrival gate, one
    of the team members will check with you
    periodically.
  • Family or Friend Assistance
  • Want to assist your minor at the airport? Or you
    have someone requiring your special assistance?
    No worries, with Spirit Airlines Customer
    Service, you are free to provide this assistance
    for your
  • child or your differently abled friend, relative
    or family member. Please note the following
    points regarding this
  • Gate passes are provided at the discretion of
    each station. They will be issued coherent with
    the security guidelines of the particular
    airport.
  • The passes will be provided only for two genuine
    reasons (or at least one of them). First,
  • you need to accompany a minor passenger.
    Secondly, if you need to accompany a person with
    disability. For any other reason like for
    generally accompanying your pal, they will not
    be provided.
  • Boarding Details
  • For the passengers needing assistance, Spirit
    Airlines customer service also offers pre
    boarding facility on all of the Spirit Airlines
    flights. Please note that
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