How to Troubleshoot Canon Printers Problems? - PowerPoint PPT Presentation

View by Category
About This Presentation

How to Troubleshoot Canon Printers Problems?


If you are having trouble getting your Canon printer to print properly or even turn on at all you do not have to immediately resort to returning it or taking it to an electronics repair facility. There are several different troubleshooting steps you can follow on your own and in conjunction with Canon's printing software to get your printer back in operating condition quickly. More details visit – PowerPoint PPT presentation

Number of Views:13
Slides: 10
Provided by: emilythomas24
Category: Other


Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: How to Troubleshoot Canon Printers Problems?

How to Troubleshoot Canon Printers Problems?
1-833-430-6109 (USA Canada)
Step 1 See if your Canon printer has its
indicator lights flashing in a specific pattern
and then consult your manual to see if there is a
corresponding error code. Follow the instructions
in the manual for how to fix the associated
problem, or continue on with more troubleshooting
if it's not displaying a particular error code.
1-833-430-6109 (USA Canada)
1-833-430-6109 (USA Canada)
Step 2 Make sure the facility cord is plugged
into your wall outlet and the USB cable is firmly
connected to your computer. Open the top of the
printer and do a quick visual inspection to see
if there is a piece of paper stuck in the paper
1-833-430-6109 (USA Canada)
Step 3 Restart your computer and attempt to
print off something new in case the computer has
stopped recognizing your printer or the print
queue has stopped responding because of a
software error.
1-833-430-6109 (USA Canada)
Step 4 Navigate to your computer's "Control
Panel" and click on the "Printers and Faxes"
option. Click on the "Add a Printer" button if
your Canon printer is not showing up in the list.
Follow the on-screen instructions in order that
your computer can run a test to try to detect
the printer.
1-833-430-6109 (USA Canada)
Step 5 try uninstalling and re-installing the
Canon software that came with your printer and
then navigates your web browser to their official
web page and downloads the most recent version of
the software driver.
1-833-430-6109 (USA Canada)
Step 6 Open the Canon printer software and
choose the "Properties" or "Options" tab. Click
on the option to "Test Alignment" or "Clean Print
Heads," depending on which version of the
software you are using. Wait for the printer to
finish its alignment and then print off a test
page. Check to see if the test page printed
properly then contact Canon for repair or
replacement options if it still is not working
1-833-430-6109 (USA Canada)
Thank You