How to fix fingerprint scanner not working issue in Galaxy S10 - PowerPoint PPT Presentation

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How to fix fingerprint scanner not working issue in Galaxy S10

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Fingerprint scanner in Galaxy S10 has an ultrasonic fingerprint scanner, all the Smartphones before S10 use an optical sensor. Both work entirely in a different way, Ultrasonic fingerprint scanner is extremely faster than the older technology. As this technology has just arrived, users don’t have much knowledge about it. – PowerPoint PPT presentation

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Title: How to fix fingerprint scanner not working issue in Galaxy S10


1
How to fix fingerprint scanner not working issue
in Galaxy S10
  • Fingerprint scanner in Galaxy S10 has an
    ultrasonic fingerprint scanner, all the
    Smartphones before S10 use an optical sensor.
    Both work entirely in a different way, Ultrasonic
    fingerprint scanner is extremely faster than the
    older technology. As this technology has just
    arrived, users dont have much knowledge about
    it. If your Galaxy S10s fingerprint scanner is
    not working, then try these fixes

2
  • Fingerprint scanner in Galaxy S10 has an
    ultrasonic fingerprint scanner, all the
    Smartphones before S10 use an optical sensor.
    Both work entirely in a different way, Ultrasonic
    fingerprint scanner is extremely faster than the
    older technology. As this technology has just
    arrived, users dont have much knowledge about
    it. If your Galaxy S10s fingerprint scanner is
    not working, then try these fixes
  • Solution 1 Try pressing properly and a bit
    harder
  • Although the fingerprint scanner of Galaxy S10 is
    ultrasonic and more sensitive, it doesnt work as
    the older one. It sends the sound waves of the
    skin to work, so there is no need to press
    harder. But if youre not pressing correctly, it
    might fail to work. Try to press little harder
    and correctly it will work.
  • Solution 2 Remove screen guard or protector
  • Samsung Galaxy 10 already has Gorilla glass, and
    it is enough for the protection of your screen.
    But if youve added an additional screen
    protector, then it may be the cause of your not
    working or poorly working fingerprint scanner.
  • If you remove the screen protector, fingerprint
    scanner sensitivity and screens responsiveness
    both will improve.

3
  • Solution 3 Remove and again add your finger
  • Still the fingerprint scanner is not working
    after removing the screen protector? Remove the
    added fingerprint and set up your finger again.
    Now, when you set up your fingerprint again make
    sure to move your finger in different angles and
    directions so that the scanner captures your
    fingerprint from different angles. While
    registering your finger try to hold the phone in
    all positions, you use it.
  • Solution 4 Turn on Touch sensitivity
  • If the fingerprint scanner is not working as it
    was or stopped working, then a screen protector
    might be the reason. If youve already removed
    it, still fingerprint sensor not reading your
    finger then turning on screen sensitivity may
    help.

4
  • You can also enable it if the screen
    responsiveness is getting slow. Follow the steps
    to turn on touch sensitivity
  • 1.    Open the app tray.
  • 2.    Open Settings.
  • 3.    Open Display.
  • 4.    Scroll down to the Touch Sensitivity.
  • 5.    Turn the Touch Sensitivity switch on.
  • Solution 5 Install updates
  • Updates come with fixes and improvements in the
    software and functioning. Samsung devices
    generally receive updates, check for the updates
    for your Galaxy S10 and install them to your
    device. Installing updates will also fix other
    problems and enhance your device performance.
  • Solution 6 Factory reset
  • If still fingerprint scanner isnt working, then
    you can Factory reset. Factory resetting will
    wipe all the data and settings of your Galaxy
    device. If the problem is occurring because of
    any wrong settings, then it will restore, and
    fingerprint scanner will start working.

5
Steps to reset Samsung Galaxy S10
  • 1.    Create a backup of your essential data.
  • 2.    Remove your accounts.
  • 3.    Then open Settings.
  • 4.    Scroll down to General management.
  • 5.    Open General management.
  • 6.    Click Reset.
  • 7.    Click Factory data reset.
  • 8.    Read the given details.
  • 9.    Click Reset to proceed.
  • 10.  Click Delete All to confirm.

6
Author By
  • Jaxson Harry is a self-professed security expert
    she has been making the people aware of the
    security threats. Her passion is to write about
    Cybersecurity, cryptography, malware, social
    engineering, internet and new media. She  writes
    for Norton security products at norton.com/setup.
  • Source Galaxy S10.
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