How to Respond to Negative Reviews?

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How to Respond to Negative Reviews?
Negative reviews can be crippling to a local
businessespecially if the business has few
reviews to begin with, even worse? Negative
reviews that go unresponded . Dealing with
negative reviews doesn't have to be hard, and it
can even be leveraged as a marketing and branding
opportunity to get more reviews.
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Easy Ways to Deal with Negative Reviews By
Customers
1. Respond Promptly 2. Take the Issue Offline 3.
Be Polite 4. Request to Reviews Be Removed 5.
Monitor Online Presence 6. Understand How Rating
and Review Sites Work 7. Need to Take Negative
Reviews Seriously 8. Encourage Customer
Reviews 9. How to See Good in a Bad Review 10.
Share Reviews with Employees
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