Need of Information Technology in this Modern World

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Information Technology
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Introduction

• Information and Communication Technology is
  the expanded form of the Information Technology
  which involves the integration of the
  telecommunications that is telephone lines and
  wireless communication, computers and software,
  storage and audio-visual system which allows the
  users to easily access, store, transfer and
  manipulate information. ICT has no particular
  definition because it is changed according to the
  new concepts and methods on daily basis. In this
  report, the website for fast food sandwich is
  developed which includes the information about
  the menu, nutritional option, and allergy
  information. The main points in this reports are
  implementation of ICT technology. Further
  discussion of solution of the problems and the
  advantages and disadvantages of ICT technology
  are involved. Lastly the analysis of the data is
  done

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Implementation of the ICT technology

• ICT plays an important role in effective computer
  system that are fulfilling the increasing the
  user demands.
• The ICT system behind the website must be
  responsive, reliable and secure.
• The ICT includes wireless signals like internet
  which is available 24 hours to the people.
• With the help of ICT the user can easily know the
  ratings and reviews of the people to the website
  which can give the general idea of the quality of
  the website.

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Steps involved in the solution of the problems

• The main problem of the ICT implementation is
  network failure
• During bad weather the power cuts and the network
  also fails, at that it is impossible to connect
  with the ICT technologies.
• The second major problem is during server
  overloading or website crash
• When millions of users log in or requests at the
  same time the website crashes and the people does
  not gain the relevant information they want.
  Hence they have to order the food from other
  sources. At that time the customer's patience and
  satisfaction goes out of limit as they get poor
  service from the company.

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Continued..

• The solution of these problems are as follows
  the server system which maintains the overall
  performance of the website must be strong means
  the capacity of the server must be large enough
  that it can handle multiple request of the user
  at the same time
• Secondly the infrastructure of the ICT equipments
  must be well designed so that it can bear the
  natural calamities. Further, the ICT system must
  be secure, reliable and responsive as a million
  of the users make use of it..

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Advantages and disadvantages of using the ICT
technology

• The main advantage of using ICT technology are
  as follows
• The main advantage of using ICT technology in the
  Cali sandwich and fast food organization is to
  popularize its service among the customers.
• The company is giving its service anywhere and at
  anytime which helps in gaining the customer's
  satisfaction, experience and good reviews.

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Continued..

• The main disadvantage of using ICT in the
  organization is that it gives the information of
  the confidential data if not protected carefully.
• Secondly, the ICT can leads to misunderstandings
  among the customer as sometimes the websites and
  internet cannot give the complete information

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Analysis of the findings

• The Cali sandwich and fast food is the company
  which has used the ICT technology for its
  successful growth. It has provided the whole
  information about its services like the menu,
  nutritional information, allergy information etc.
  to the customer on the website which helped them
  a lot. The cited organization has gained the best
  ratings and experiences from their customers.

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Conclusion

• From this report it can be concluded that using
  ICT technologies the company has benefited a lot.
  They have done the promotion of their business
  using the website and ICT technologies. There are
  several advantages of using reliable and secure
  ICT technologies which the company have make use
  of it for the smooth running and gaining the
  successful reputation in the market. These
  technologies have played the important role in
  achieving the customer's satisfaction and
  increasing the company's economy.

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References

• Devaraj, S., Ow, T.T. and Kohli, R., 2013.
  Examining the impact of information technology
  and patient flow on healthcare performance A
  Theory of Swift and Even Flow (TSEF)
  perspective.  Journal of Operations Management. 
  31(4). pp.181-192.
• Han, K. and Mithas, S., 2013. Information
  technology outsourcing and non-IT operating
  costs An empirical investigation.  Mis
  Quarterly.  37(1). pp.315-331.
• Ingebrigtsen, T., Georgiou, A and et.al., 2014.
  The impact of clinical leadership on health
  information technology adoption systematic
  review.  International journal of medical
  informatics.  83(6). pp.393-405.

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