Title: How is the Impact of Digital Assurance a measure of success for Banks?
1 How is the Impact of Digital Assurance a measure
of success for Banks?
2 How is the Impact of Digital Assurance a measure
of success for Banks?
Digitalization has moved from becoming a trend to
becoming a basic necessity for organizations such
as banks that need to deliver value at various
levels within the information technology and
digital eco-system. In such a scenario, the
C-suite of banking sector needs to stay abreast
of the trends and demands of digital consumers
and equip themselves adequately to continue to
remain relevant in this rapidly evolving market.
They need to get equipped with innovative,
robust, secure, flexible and optimized solutions,
ready to meet the expectations of empowered and
tech-savvy customers. That said, Gartner
suggests that Bank CIOs must evaluate their
organizations digital priorities and
transformation readiness before embarking on a
digital banking initiative. An all-inclusive
digital assurance framework that addresses all
the challenges in an end-to-end digitization
initiative is critical to the success of the
digitization program. The framework needs to be
continually aligned with the efficiency
improvement and user experience improvement goals
of the digitization program. The assurance
framework should also be extremely agile to cater
to shorter development cycles and the need to
provide new features, faster. Digital evolution
has also brought user experience at the center of
organizations design strategy. Quality Assurance
(QA) plays an equally important role in
engineering consumer experience by testing for
usability and accessibility. Ideal Digital
Assurance Framework Stessa Cohen, research
director at Gartner, says CIOs must realize that
choosing a digital banking approach is not solely
a technology decision. They cant rely on
traditional parameters like asset size or number
of customers. Instead, CIOs must work
3 How is the Impact of Digital Assurance a measure
of success for Banks?
- with business leaders to identify the banks most
critical requirements for digital banking. - What this means is that just using the best
technology is not enough. What CIOs need to
explore and implement is a framework that
provides digital assurance, and covers multiple
facets of running an organization, such as the
following - Baseline objectives customer experience/satisfact
ion, efficiency, globalization, standardization
and business growth. - Business process optimization analysis and
mapping multi-user/system touchpoints, non-value
adding/redundant processes, shared
service/globalization opportunities. - Derive reusable test repositories from the
business process maps. - Automate tests continuously on a robust, easily
maintainable and scalable framework to enable
testing across channels, browsers, devices, and
geographies for the entire testing lifecycle. - Build advanced data generation and management
frameworks that help simulate all possible
business cases. - Extend automation and data framework to assess
the achievement of performance needs. - Security testing based on existing database of
system vulnerabilities and potential threats.
4 How is the Impact of Digital Assurance a measure
of success for Banks?
- Implement a standardized usability framework
deploying state-of-the art user experience
testing tools and methodologies. - Adopt Agile methodologies with focus on
continuous delivery, progressive functional test
automation (BDD/ATDD), shorter release cycles,
appetite for open source (Cucumber, Ruby,
JBehave, Selenium), crowd platforms for
collaboration (Wiki) and DevOps. As opposed to
the enterprise side of organizations (package
applications, legacy platforms or custom
implementations) where consolidated testing,
establishing tool framework and ALM platforms,
focus on productivity improvement, regression
automation and cost of quality reduction are the
initiatives at the forefront. - Read Full Blog at
- https//www.cigniti.com/blog/digital-assurance-mea
sure-of-success-for-banks/
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